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Hotel Casa Real

Property class: 2.5

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Photo gallery for Hotel Casa Real

A reception area with a counter, a clock, a framed picture, and a green door. - Hotel Casa Real (Poza Rica)
A bathroom with a toilet, sink, and a blue trash bin. - Hotel Casa Real (Poza Rica)
A parking garage with concrete floors, white walls, and orange and white pillars. A red car is parked in one of the spaces. - Hotel Casa Real (Poza Rica)
A neatly made bed with a heart-shaped towel arrangement, a blue pillow, and a white pillow. - Hotel Casa Real (Poza Rica)
A hotel entrance with a staircase leading inside, a sign listing services like TV, cable, and internet, and a contact number (782) 82.355.75. - Hotel Casa Real (Poza Rica)
Hotel Casa Real provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.

Reviews

5.8 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room, 1 Queen Bed

A hotel room with a bed, a nightstand, a mirror, and a wall with a painting.

Double Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Quadruple Room, 2 Double Beds

A hotel room with two beds, each with white bedding and green headboards, a small bedside table with a lamp, and a wall-mounted painting.

Quadruple Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Poza Rica is home to Hotel Casa Real. Park of the Americas and Los Voladores of Papantla are local landmarks, and travelers looking to shop may want to visit Plaza Gran Patio Shopping Mall. Visit our Poza Rica travel guide
Map
Simon Bolivar 308, Col. Ricardo Flores Magon, Poza Rica, VER, 93340

What's nearby

  • 18 de Marzo Square
    13 min walk - 0.7 miles
  • University Veracruzana Poza Rica
    15 min walk - 0.8 miles
  • Park of the Americas
    19 min walk - 1.0 mile
  • Plaza Gran Patio Shopping Mall
    24 min drive - 4.5 miles
  • Los Voladores of Papantla
    54 min drive - 14.2 miles

Getting around

  • Poza Rica, Veracruz (PAZ-El Tajin National)
    20 min drive

Restaurants

  • Zacahuil La Güera
    8 min walk
  • Enrique
    5 min walk
  • Jugos Chey
    5 min walk
  • Rincon Brujo Centro
    7 min walk
  • El Rincon Brujo
    8 min walk

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 100 per pet, per day, plus a deposit of MXN 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 100 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Casa Real pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a deposit of MXN 500 per stay and a fee of MXN 100 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Casa Real?

Check-in start time: 1:00 PM; Check-in end time: 5:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Casa Real?

Check-out is at noon.

Where is Hotel Casa Real located?

Situated in Poza Rica, this hotel is within a 15-minute walk of 18 de Marzo Square and Hospital Regional Pemex. University Veracruzana Poza Rica and Park of the Americas are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casa Real Reviews

5.8

5.8

Cleanliness

4.6

Location

6.4

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 4 out of 23 reviews
Rating 8 - Good. 5 out of 23 reviews
Rating 6 - Okay. 4 out of 23 reviews
Rating 4 - Poor. 4 out of 23 reviews
Rating 2 - Terrible. 6 out of 23 reviews

Reviews

Verified review

4/10 Poor

LENNIN

Liked: Amenities
Disliked: Staff & service
Sin comentarios
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

?????

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. No mencionan que están ubicados en medio de una calle del mercado 2. La sabanas de ambas camas en una habitación doble estaban sucias, y tenían unos animalitos chiquitos 3. Te cobran una depósito extra por UNA 3ra TOALLA a pesar que hayas pagado hospedaje para 3 personas 4. No hicieron bien el check inn y estuvieron tocando la puerta de mi habitación muy insistente mente después de que me fui a descansar, y todo para una firma que se les olvidó pedirme, ademas en una ocasión una mujer del personal me abrió la puerta sin tocar 5. En la noche cierran el portón del estacionamiento, y para que te abran tienes que llamarles al cel y en mi caso tardaron hasta 30 minutos en abrirme 6. El internet es un problema no hay señal en las habitaciones, mi cel solo tenía señal en recepción 7. Me dieron el control de la TV sin pilas (otra vuelta a la recepcion) y la pantalla solo tiene canales locales 8. En el baño solo hay papel y jaboncito rosavenus 9. Los climas son de ventana y hacen un ruido espantoso 10. Me quedé dos noches y tres días y munca hicieron “servicio ” en la habitación. 11. “OJO” Se eleva el precio al doble en los días de cumbre Tajin 12. Para todo esto? Les recomiendo que es mucho mejor acampar: Sufres de la misma incomodidad pero sin pagar tanto.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Jorge

Liked: Staff & service, property conditions & facilities
Muy buena ubicación solo un poco insegura
Stayed 1 night in Mar 2024
Verified review

4/10 Poor

Ilse

Disliked: Cleanliness
El hotel estaba sucio y en una zona insegura
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

MARCO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
JAMAS ME ABRIERON LA PUERTA DEL HOTEL, LES MARQUE POR TELÉFONO, TOQUE EL TIMBRE, NEFASTO HOTEL!!! QUE ATIENDAN SU NEGOCIO, SINO MEJOR QUE LO DEJEN... EXPEDIA: CONSIDERO QUE NO LO RECOMIENDES...
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Eira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viaje en familia cerca de las frutas y verduras

En lo persona bien no melo esperaba pero Buenavista céntrica sales y lo primero que vez las frutas más ricas unos deliciosos mangos
Stayed 1 night in Apr 2019
Verified review

8/10 Good

ajo

Liked: Cleanliness, staff & service, property conditions & facilities

Esta cerca del mercado y a tres cuadras del centro

Normal sin contratiempos, cerca del mercado para poder desayunar, comer o cenar si es que no quieren consumir en el hotel a tres cuadras del centro, cerca de la avenida para ir a la playa.
Stayed 4 nights in Apr 2018
Verified review

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia agradable

La habitación estuvo muy bien, todo bien en la recepción.
Verified review

6/10 Okay

Verified traveler

Servicio básico y cómodo a unas cuadras del centro de la ciudad y el principal punto de convergencia de transporte público. Ideal para personas que viajan por motivos de trabajo.
Stayed 2 nights in Sep 2017
Verified review

6/10 Okay

Verified traveler

Fine place for one night sleep

It was okay. The neighborhood was not the best... by far. You cannot walk outside once light has thinned down but, we used it only to sleep. We had to stop over in the town so, it was fine. Inside, the rooms and dinning rooms were very good though.
Stayed 1 night in Apr 2017
Verified review

8/10 Good

Sergio Martínez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno si no vas en familia

en términos generales estuvo muy buena la experiencia la durante mi estancia, limpio, buenas instalaciones y sobre todo ex precio
Stayed 1 night in Jun 2017
Verified review

6/10 Okay

Trini

Liked: Staff & service

Hotel en el corazón de la zona de abastos

Muy económico y sus instalaciones están en relación a ello. Limpias y sencillas, con internet y lo necesario para descansar en un lugar amigable
Verified review

2/10 Terrible

Valeria

Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ian

Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Ian

Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Guadalupe

Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Angelica

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Alfredo

Stayed 1 night in May 2024
Verified review

10/10 Excellent

José Alfredo

Stayed 1 night in Nov 2023
Verified review

4/10 Poor

José Luis

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Verified review

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Aarón

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2018