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Master Express Cidade Baixa

Property class: 3

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Photo gallery for Master Express Cidade Baixa

A modern lobby with a 'Master Express' sign, a staircase, and a seating area with yellow and black cushions. - Master Express Cidade Baixa (Porto Alegre)
A hotel sign with the name "Master Express Cidade Baixa". - Master Express Cidade Baixa (Porto Alegre)
A hotel lobby with a reception desk, a waiting area with chairs, and large windows offering a view of the street. - Master Express Cidade Baixa (Porto Alegre)
A hotel room with two beds, a wall-mounted air conditioning unit, a bedside table with a remote control, and a modern geometric wall art piece. - Master Express Cidade Baixa (Porto Alegre)
A lobby with a reception desk, yellow stools, a black and yellow seating area, and a large window with a view of buildings. - Master Express Cidade Baixa (Porto Alegre)
Master Express Cidade Baixa provides amenities like dry cleaning/laundry services and a snack bar/deli. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Quarto Twin Standard

A hotel room with two beds, a mirror, a bathroom, and a geometric wall decoration.

Quarto Twin Standard

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Quarto Twin Standard

A hotel room with two beds, a wall-mounted air conditioning unit, a bedside table with a remote control, and a modern geometric wall art piece.

Quarto Twin Standard

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

A hotel room with a bed, a wardrobe, and a wall-mounted artwork.

Superior Room

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Casal

A modern hotel room with a neatly made bed, a bedside table, and a wall-mounted artwork.

Standard Casal

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard 3 camas de solteiro

A hotel room with three single beds, a yellow trash bin, and a large geometric-patterned wall art.

Standard 3 camas de solteiro

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Double Room Superior

Desk, WiFi (free), bed sheets

Double Room Superior

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room Standard

Desk, WiFi (free), bed sheets

Twin Room Standard

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a large mirror, a door leading to a bathroom, and a wooden floor.

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Quarto Twin Standard

A neatly made bed with a white mattress and a brown blanket, a white pillow, and a blue nightstand with a lamp.

Quarto Twin Standard

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Adaptado

A hotel room with two beds, a desk with a chair, a television, and a refrigerator.

Classic Adaptado

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Cidade Baixa, a neighborhood in Porto Alegre, Master Express Cidade Baixa is in the entertainment district. Rua da Praia and Porto Alegre Public Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mauricio Sirotsky Sobrinho Park and Farroupilha Park. MEME Santo de Casa Estacao Cultural and Santa Casa Historic Cultural Center are also worth visiting.
Map
Rua Sarmento Leite, 865, Cidade Baixa, Porto Alegre, RS, 90050-170

What's nearby

  • A historical exhibit with a wooden cart, a wheel, and a signboard.
    Rua da Praia
    10 min walk - 0.6 miles
  • A bustling indoor market with various stalls selling food and goods.
    Porto Alegre Public Market
    3 min drive - 1.1 miles
  • Farroupilha Park
    4 min walk - 0.3 miles
  • Porto Alegre Federal University
    9 min walk - 0.5 miles
  • Araujo Vianna Auditorium
    13 min walk - 0.7 miles

Getting around

  • Mercado Station
    20 min walk
  • Salgado Filho Intl. Airport (POA)
    16 min drive

Restaurants

  • Cavanhas
    4 min walk
  • Café República CUP
    3 min walk
  • Pampa Burger
    2 min walk
  • Cavanhas
    1 min walk
  • Cavanhas
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: BRL 30 for adults and BRL 15 for children
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • Elevator (35 inch wide door)
  • Hardwood flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 29-inch TV with digital channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 63 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 22 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 30 for adults and BRL 15 for children
  • Pet fee: BRL 63 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is Master Express Cidade Baixa pet-friendly?

Yes, Master Express Cidade Baixa allows cats and dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 63 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Master Express Cidade Baixa doesn't offer parking.

What time is check-in at Master Express Cidade Baixa?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Master Express Cidade Baixa?

Check-out is at noon.

Where is Master Express Cidade Baixa located?

Located in Cidade Baixa, this hotel is within a 10-minute walk of Farroupilha Park, Camara Tulio Piva Theater, and MEME Santo de Casa Estacao Cultural. Salao de Atos Theater and Porto Alegre Federal University are also within 10 minutes. Mercado Station is 20 minutes by foot and Rodoviaria de Porto Alegre Station is 22 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Master Express Cidade Baixa Reviews

8.0

Very Good

8.0

Cleanliness

8.4

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 182 out of 525 reviews
Rating 8 - Good. 194 out of 525 reviews
Rating 6 - Okay. 98 out of 525 reviews
Rating 4 - Poor. 30 out of 525 reviews
Rating 2 - Terrible. 21 out of 525 reviews

Reviews

Verified review

6/10 Okay

Alexandra

Liked: Staff & service
Disliked: Property conditions & facilities
Pretty run down and just the basic necessities but the staff are nice and it’s safe and adequate if on a budget
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Marcos Hivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

ANTONIO

Disliked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Cleudes

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Não tinha secador, a água sai só um fiozinho pela torneira. Não existe vedação no ar condicionado. O barulho da rua vaza
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kaciandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom, quarto limpo e equipe de funcionários muito simpática e educada
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Gustavo

Liked: Staff & service
Ultimamente, têm pecado na limpeza e na organização do quarto, com falta de itens, como travesseiro, controle da TV e papel higiênico. Café bom. Banho muito bom. Espaço muito bom.
Stayed 1 night in May 2026
Verified review

8/10 Good

Vicktor hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, cama confortável, ótima localização. Única questão contra foi o ar condicionado ser um pouco barulhento e como só foi disponibilizada uma coberta, o ar quente era necessário. Café da manhã já teve mais opções em estadias anteriores
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo tranquilo. Entrega o que promete.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Kah

Liked: Cleanliness, staff & service
há algum tempo o Master Cidade Baixa vem perdendo a qualidade. A penúltima vez em que me hospedei quase não consegui tomar café da manhã pois não tinha lugar nas mesas, nem louças, nem café. Demora pra repor... E da última vez, estava frio e não tinha cobertas no quarto, nem o sobre lençol. nosso checkin foi tarde da noite, e o recepcionista comentou que o hotel estava lotado, mas acredito que isso não justifica o quarto não estar com os itens básicos de cama, pois um hotel assim deveria estar preparado pra altas demandas ainda mais se coloca quartos como disponíveis nas plataformas de reserva de hospedagem. no saguão do hotel não é oferecido nem uma água para os clientes.... Acho que o valor da hospedagem não condiz com as comodidades se comparar a outros hotéis em poa na mesma faixa de valores. O que me faz retornar ao hotel é apenas a localização mesmo já que na Cidade Baixa não existem outros hotéis. Como ponto a favor, destaco os funcionários da recepção. Todos sempre muito simpáticos e prestativos.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Guilherme

Liked: Cleanliness, amenities, property conditions & facilities
Falta de comprometimento de alguns atendentes, informações divergentes, e até agora esperando a nota que nos comunicaram que vinha no mesmo dia
Stayed 1 night in May 2026
Verified review

4/10 Poor

Marcos

Disliked: Cleanliness, staff & service, property conditions & facilities
Reservada a acomodação para minha filha, que estava de aniversário, no entanto vários problemas ocorreram, tais como interfone inoperante, café da manhã com poucas opções e, com lenta reposição das existentes e, limpeza do quarto deixou muito a desejar.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Márcia Inês

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo tranquilo. Cafe com pouca variedade.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities
Café não estava bom e com pouca variedade. Pelo preço está bom.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

CARINE

Liked: Cleanliness, staff & service, amenities
Já fiquei no Master Cidade Baixa várias vezes e no geral gosto muito do hotel, sobretudo pela localização. Cidade Baixa é um ótimo bairro. Porém dessa última vez achei que o café da manhã estava muito abaixo do esperado. O hotel estava cheio e com isso faltou a maioria dos itens, o que fez vários hóspedes ficarem aguardando reposições de itens básicos que quase não foram repostos. A culpa não é dos funcionários da copa, que certamente estavam trabalhando incessantemente pra suprir. Mas o hotel deveria se preparar melhor conforme a demanda. Em dias de muitos hóspedes o recomendável é que se contrate funcionários extras e reforce o estoque de itens do café tbm.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom hotel
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom quarto e atendentes
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Karime

Liked: Staff & service
Quando cheguei no quarto havia um bilhete de banheiro interditado, chamei o pessoal da recepção q foi super prestativo, o banheiro já tinha sido arrumado porém estava sujo, logo depois abri a geladeira onde para minha surpresa haviam 3 pratos sujos. Experiência péssima. Me trocaram de quarto. O café da manhã também deixou a desejar.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

José Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Não conseguimos usufruir o café. Foi uma pena
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Carlos E

Liked: Cleanliness, staff & service, property conditions & facilities
Localização ótima. Simples e confortável
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Claudio

Sim
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Bruno

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
O quarto não foi limpo apesar da minha insistência para que fosse. O hotel é desorganizado e os funcionários parecem perdidos, pois nem sequer limpar o quarto fizeram. As instruções são confusas e as instalações não são das melhores.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Aline

Tudo ok.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Claudio

Si ok
Stayed 1 night in Mar 2026
Verified review

8/10 Good

oliveira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otimo hotel proximo de bares e restaurante, quartos limpos e bem conservados
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oferece conforto, profissionais prestativos, ambiente limpo e organizado. Café da manhã básico, mas atende as expectativas.
Stayed 1 night in Mar 2026