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Portland Regency Hotel & Spa

Property class: 3.5

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Photo gallery for Portland Regency Hotel & Spa

A balcony with a table and chairs, overlooking a street with buildings and parked cars. - Portland Regency Hotel & Spa (Portland)
Creator video - submitted by IC
A hot tub area with a tiled floor, a wooden bench, a potted plant, and towels on a rack. - Portland Regency Hotel & Spa (Portland)
A reception area with two wooden reception desks labeled 'eighteen95 restaurant' and 'Valet'. - Portland Regency Hotel & Spa (Portland)
A restaurant with a brick fireplace, white chairs, and tables set for dining. - Portland Regency Hotel & Spa (Portland)
State Theatre is located near Portland Regency Hotel & Spa, which provides a free roundtrip airport shuttle, a garden, and dry cleaning/laundry services. Treat yourself to a Swedish massage, a facial, or a body scrub at the onsite spa. The on-site restaurant, Eighteen95, offers breakfast and brunch. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a gym.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a chair, a TV, and a window with curtains.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(331 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

A hotel room with two beds, a desk, a chair, a TV, and a view of the outdoors.

Deluxe Double Room

9.0 out of 10
Wonderful
(124 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (with Deck)

A hotel room with a bed, a desk, a TV, a balcony with a chair, and a dining table.

Superior Room, 1 King Bed (with Deck)

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located near the bay, Portland Regency Hotel & Spa is in Downtown Portland, a walkable area in Portland with great shopping. Shoppers can check out Maine Mall, while everyone can enjoy the natural beauty of Thompson's Point and Old Orchard Beach. Looking to enjoy an event or a game while in town? See what's happening at Merrill Auditorium or Cross Insurance Arena. Discover the area's water adventures with kayaking, sailing, and surfing/body boarding nearby, or enjoy the great outdoors with hiking/biking trails. Guests love the hotel's central location. Visit our Portland travel guide
Map
20 Milk Street, Portland, ME, 04101

What's nearby

  • A historic building with a sign reading "Portland Museum of Art McLellan House."
    Portland Museum of Art
    13 min walk - 0.7 miles
  • A multi-story brick building with a large arched window and a sign that reads "STATE".
    State Theatre
    13 min walk - 0.7 miles
  • Fore Street Gallery
    2 min walk - 0.1 miles
  • Merrill Auditorium
    5 min walk - 0.3 miles
  • Cross Insurance Arena
    7 min walk - 0.4 miles

Getting around

  • Portland Transportation Center
    9 min drive
  • Portland Intl. Jetport Airport (PWM)
    17 min drive

Restaurants

  • Bard Coffee
    2 min walk
  • Starbucks
    2 min walk
  • Cheese Louise
    1 min walk
  • Central Provisions
    2 min walk
  • Novare Res Bier Cafe
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle
  • Secured, uncovered valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 13 to 35 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Armory Lounge
  • Eighteen95
  • Ironside Whiskey Bar

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Garden
  • On the bay

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from September 21 2026 to October 5 2026 (completion date subject to change). The following areas are affected:
  • Hot tub
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night (maximum USD 200.00 per stay), plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately USD 13 to 35 per person
  • Uncovered valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night (maximum USD 200.00 per stay) plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 16 years old are not allowed in the hot tub
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Is Portland Regency Hotel & Spa pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 50.00 per accommodation, per night. A cleaning fee of USD 50.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for USD 40 per night.

What time is check-in at Portland Regency Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Portland Regency Hotel & Spa?

Check-out is at noon.

Does Portland Regency Hotel & Spa provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Portland Regency Hotel & Spa located?

Located in Downtown Portland, this spa hotel is within a 15-minute walk of Casco Bay and State Theatre. Fore Street Gallery and Maine Sports Hall of Fame are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Portland Regency Hotel & Spa Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1357 out of 1785 reviews
Rating 8 - Good. 270 out of 1785 reviews
Rating 6 - Okay. 109 out of 1785 reviews
Rating 4 - Poor. 31 out of 1785 reviews
Rating 2 - Terrible. 18 out of 1785 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the general location of shopping, food, bars and the pier.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff, beautiful and clean facility. Everything about our stay was perfect.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access for walking downtown and for driving to destinations. Friendly staff Loved our trip and stay
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, in a historic building.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, and the room was clean. There is a restaurant on site, and the location is fantastic and close to everything.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Enjoyed the spa and the food was very good.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - very nice folks all around !
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, helpful staff. Clean and spacious rooms
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was clean and the location was perfect. Staff was very friendly and accommodating. We arrived on a rainy day and the valet staff was extremely helpful
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal for shopping and sight seeing. We love the breakfast and dinners at the hotel.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely well located in Portland, in the heart of the old town and central to everything. I'm glad we chose this hotel rather than others that were mostly newer. The breakfast and bar options were good.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fitness amenities, and room service. Would stay again
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited Portland for the first time, the Regency is in the perfect location. It’s a great food town, do your homework before you go and make reservations.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the restaurant 1895. Had breakfast there 4 of our 5 days there. The staff of this place were all helpful and friendly
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice brick building, the rooms were comfortable and the area was perfect for walking around.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Central location close to shopping, the harbor and restaurants.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. Staff were very helpful. Shuttle to and from airport was great. The breakfast at the hotel was good.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in the heart of it all. The shuttle service from the airport was amazing.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great rooms, and the perfect location!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Choose this hotel for the excellent location and proximity to things downtown not for a high end experience. This hotel has a great walkable location, was comfortable, and relatively clean. It needs some updating but we were only there to sleep so didn’t mind.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and fairly quiet. Location was great for exploring Portland.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, convenient location, free coffee and water available. Very clean
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location , excellent staff and clean rooms, comfortable rooms.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this hotel! The location was central, easily walkable to places around the area. The room was very comfortable, modern but classic. Large shower. Robes! (Always a plus) We will be staying here again when we return to Portland.
Stayed 1 night in Oct 2026