See all properties

Portland Regency Hotel & Spa

Property class: 3.5

Choose dates to view prices

Photo gallery for Portland Regency Hotel & Spa

A balcony with a table and chairs, overlooking a street with buildings and parked cars. - Portland Regency Hotel & Spa (Portland)
Creator video - submitted by IC
A reception area with two wooden reception desks labeled 'eighteen95 restaurant' and 'Valet'. - Portland Regency Hotel & Spa (Portland)
A restaurant with a brick fireplace, white chairs, and tables set for dining. - Portland Regency Hotel & Spa (Portland)
A hot tub area with a tiled floor, a wooden bench, a potted plant, and towels on a rack. - Portland Regency Hotel & Spa (Portland)
Cross Insurance Arena is located near Portland Regency Hotel & Spa, which provides a free roundtrip airport shuttle, a garden, and dry cleaning/laundry services. Treat yourself to a body scrub, a body wrap, or a facial at the onsite spa. The on-site restaurant, Eighteen95, offers breakfast and brunch. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a gym.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a chair, a TV, and a window with curtains.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(320 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with two beds, a desk, a chair, a TV, and a view of the outdoors.

Deluxe Double Room

9.0 out of 10
Wonderful
(122 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed (with Deck)

A hotel room with a bed, a desk, a TV, a balcony with a chair, and a dining table.

Superior Room, 1 King Bed (with Deck)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located near the beach, Portland Regency Hotel & Spa is in Downtown Portland, a walkable area in Portland with great shopping. Shoppers can check out Maine Mall, while everyone can enjoy the natural beauty of Thompson's Point and Old Orchard Beach. Looking to enjoy an event or a game while in town? See what's happening at Cross Insurance Arena or Merrill Auditorium. Discover the area's water adventures with kayaking, sailing, and surfing/body boarding nearby, or enjoy the great outdoors with hiking/biking trails. Guests love the hotel's central location. Visit our Portland travel guide
Map
20 Milk Street, Portland, ME, 04101

What's nearby

  • An art gallery with various paintings and sculptures.
    Portland Museum of Art
    13 min walk - 0.7 miles
  • A multi-story brick building with a large arched window and a sign that reads "STATE".
    State Theatre
    13 min walk - 0.7 miles
  • Fore Street Gallery
    2 min walk - 0.1 miles
  • Merrill Auditorium
    5 min walk - 0.3 miles
  • Cross Insurance Arena
    7 min walk - 0.4 miles

Getting around

  • Portland Transportation Center
    9 min drive
  • Portland Intl. Jetport Airport (PWM)
    17 min drive

Restaurants

  • Bard Coffee
    2 min walk
  • Starbucks
    2 min walk
  • Novare Res Bier Cafe
    2 min walk
  • Central Provisions
    2 min walk
  • Cheese Louise
    1 min walk

Similar properties

Lobby lounge
Holiday Inn Portland-By the Bay by IHG
Downtown Portland
  • Pool
  • Free airport shuttle
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,632 reviews
Holiday Inn Portland-By the Bay by IHG
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle
  • Secured, uncovered valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 13 to 35 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Armory Lounge
  • Eighteen95
  • Ironside Whiskey Bar

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Garden
  • On the bay

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night (maximum USD 200.00 per stay), plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 13 to 35 per person
  • Uncovered valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night (maximum USD 200.00 per stay) plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 16 years old are not allowed in the hot tub
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Is Portland Regency Hotel & Spa pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 50.00 per accommodation, per night. A cleaning fee of USD 50.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for USD 40 per night.

What time is check-in at Portland Regency Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Portland Regency Hotel & Spa?

Check-out is at noon.

Does Portland Regency Hotel & Spa provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Portland Regency Hotel & Spa located?

Located in Downtown Portland, this spa hotel is within a 10-minute walk of Casco Bay and Cross Insurance Arena. Fore Street Gallery and Casco Bay Lines Ferry Terminal are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Portland Regency Hotel & Spa Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1327 out of 1738 reviews
Rating 8 - Good. 261 out of 1738 reviews
Rating 6 - Okay. 105 out of 1738 reviews
Rating 4 - Poor. 31 out of 1738 reviews
Rating 2 - Terrible. 14 out of 1738 reviews

Reviews

Verified review

10/10 Excellent

Airlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal for shopping and sight seeing. We love the breakfast and dinners at the hotel.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Chelsei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fitness amenities, and room service. Would stay again
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice brick building, the rooms were comfortable and the area was perfect for walking around.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Debby

Liked: Cleanliness, amenities, property conditions & facilities
Central location close to shopping, the harbor and restaurants.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and fairly quiet. Location was great for exploring Portland.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in the heart of it all. The shuttle service from the airport was amazing.
Stayed 1 night in May 2026
Verified review

8/10 Good

Patsy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location (near shops, restaurants and bars). The bed was extremely comfortable.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great rooms, and the perfect location!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
The check in staff were very friendly. The room was clean and the bed very comfortable. Great central location for walking around Portland.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Arie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location… very convenient and walkable l to old port attractions… Excellent service by the staff, very professional helpful and very pleasant Properties is well maintained, your room was beautiful and very clean, we enjoyed our stay and definitely will be coming back again when are we back in Portland
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great area of the city. The room was very clean and the bed was really comfortable!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Drake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, room was clean and bed was clean and comfortable
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel walking distance from restaurants, shops, tours and entertainment. Highly recommend!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff exceeding all expectations!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most charming hotel in Portland. An old armorh turned into a hotel! Very well kept. Staff was very nice. 2 bars and restaurant are on the premises plus the garden restaurant/bar across the street you can utilize. Would definitely recommend this hotel.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old hotel with a key location. My wife loved the spa and the garden restaurant was a nice feature.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is extremely helpful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located in Old Port. Very convenient to walk to all restaurants, sites, activities. Hotel was very clean and landscaping outstanding. All did a wonderful job in making our stay very pleasant.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute perfect hotel for your trip to Portland. Perfect location in Old Port. Walk every where, staff so helpful and kind, manager Keith set the bar high for his team and they surely delivered!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place, great location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the included airport shuttle! And they gave me complimentary cookies for my birthday stay. Kind and knowledgeable staff. I would stay again!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful historic property. I felt updated and modernized. Definitely recommend.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of the historic district.
Stayed 5 nights in May 2026