See all properties

McMenamins Crystal Hotel

Property class: 2.5

Choose dates to view prices

Photo gallery for McMenamins Crystal Hotel

A restaurant interior with wooden tables, chairs, and a bar area. - McMenamins Crystal Hotel (Portland)
A spa with multiple hot tubs and a wooden wall. - McMenamins Crystal Hotel (Portland)
A building with large stained glass windows and a central chandelier. - McMenamins Crystal Hotel (Portland)
A corner building with outdoor seating, a neon sign, and a street sign. - McMenamins Crystal Hotel (Portland)
An outdoor cafe with wicker chairs and tables, a dog, and a building with a sign reading "Crystal Hotel". - McMenamins Crystal Hotel (Portland)
Close to McMenamins Crystal Ballroom and Tom McCall Waterfront Park, McMenamins Crystal Hotel provides a poolside bar, 3 bars, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available

Room options

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

A bed with a headboard featuring a mural of a woman playing a piano. There are three decorative pillows and two lamps on either side of the bed.

Standard Room, 1 Queen Bed, Shared Bathroom

9.2 out of 10
Wonderful
(43 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Downtown Portland, a neighborhood in Portland, McMenamins Crystal Hotel is in the entertainment district and near the beach. Jantzen Beach Center and Washington Square Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Oregon Zoo. Looking to enjoy an event or a game? See what's going on at Moda Center, or consider McMenamins Crystal Ballroom for a night out. Discover the area's water adventures with jet skiing and kayaking nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Visit our Portland travel guide
Map
303 S.W. 12th Ave., Portland, OR, 97205

What's nearby

  • A library interior with wooden bookshelves, reading lamps, and a desk with a book open.
    Powell's City of Books
    1 min walk - 0.1 miles
  • A historic building with illuminated signage, a street intersection, and surrounding urban architecture.
    McMenamins Crystal Ballroom
    2 min walk - 0.1 miles
  • A statue of a man holding an umbrella, a food truck, and people sitting on steps in an urban setting.
    Pioneer Courthouse Square
    6 min walk - 0.4 miles
  • A street corner with a red brick building, trees, and a traffic light.
    Roseland Theater
    6 min walk - 0.4 miles
  • A street with cars, trees, and a Portland theater sign.
    Arlene Schnitzer Concert Hall
    7 min walk - 0.4 miles

Getting around

  • NW 11th & Couch Stop
    2 min walk
  • Portland Union Station
    14 min walk
  • Portland International Airport (PDX)
    16 min drive

Restaurants

  • Screen Door Pearl District
    1 min walk
  • Cheryl's on 12th
    1 min walk
  • Crystal Ballroom
    2 min walk
  • Sizzle Pie
    2 min walk
  • Courier Coffee
    3 min walk

Similar properties

A modern lounge area with green sofas, a central coffee table, a fireplace, and a wooden structure with hanging plants.
Moxy Portland Downtown
Downtown Portland
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,559 reviews
Moxy Portland Downtown
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 1:00 PM for a fee: USD 8.50 to 26.50 for adults and USD 8.50 to 11.50 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Ringlers Pub
  • Zeus Cafe

Things to do

  • Billiards/pool table
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • In a nature reserve

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 8.50 to 26.50 for adults, and USD 8.50 to 11.50 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 12:30 AM

Frequently asked questions

Does McMenamins Crystal Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–12:30 AM.

Is McMenamins Crystal Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 30 per pet, per night. Service animals are exempt from fees.

What time is check-in at McMenamins Crystal Hotel?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at McMenamins Crystal Hotel?

Check-out is at 11:00 AM.

Where is McMenamins Crystal Hotel located?

Located in Downtown Portland, this hotel is steps from Powell's City of Books and McMenamins Crystal Ballroom. Portland State University and Tom McCall Waterfront Park are also within 1 mi (2 km). NW 11th & Couch Stop and SW 11th & Alder Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

McMenamins Crystal Hotel Reviews

8.8

Excellent

9.2

Cleanliness

9.4

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 419 out of 682 reviews
Rating 8 - Good. 169 out of 682 reviews
Rating 6 - Okay. 50 out of 682 reviews
Rating 4 - Poor. 26 out of 682 reviews
Rating 2 - Terrible. 18 out of 682 reviews

Reviews

Verified review

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and such a cool unique hotel!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love love love all of the McMenamins brands and this was no exception. Super cool building, wonderful food and drink and the staff was incredible. Couldn’t recommend more.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is wonderful. Very historic, walking distance from a lot of fun stuff, the rooms are cute and the beds are comfortable. Bring some sandals or something, you share bathrooms with everyone on the floor. The soaking tub was lovely. The wines were fantastic. The cocktails in Al's were wonderful. Staff was so friendly and helpful. Probably the best experience I've had in a hotel.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never leave reviews but this whole experience was so incredible its worth it! Nothing like ive ever experienced before. People were great, the pool was amazing and the staff were so catering! Loved all of it! Made me want to go back to Portland!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unique and historical hotel, we loved our stay!!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and friendly staff!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Second time staying here. Amenable staff, great rooms, clean bathrooms, incredible salt-water hot tub (that's very large), and just an all-around awesome hotel. Highly recommend.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Severiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, the check in process was easy and the amenities were top-notch. Location was in a very walkable area near many attractions, I would definitely stay here again!
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice soaking pool and breakfast was great parking was safe
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Shellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay, food options great, staff polite and friendly, soaking pool amazing, and overall a great view of Portland!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very cozy, has a lot of character, great staff and the soaking tub is always amazing.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfectly quirky hotel in a great location!
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Always a please staying here. Easy online check in. Clean rooms and we love the themes of the rooms. Shared bathrooms are clean and easy to use. The hot pool is amazing. Food is great and walking distance to so many other options too.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice and quiet stay the room was comfortable and clean and the restaurant was very nice
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful stay, great speakeasy in the basement and beautiful wading pool.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Place was very clean and well appointed, but simple. Location is good, near bars, restaurants, and shops.... Also the Crystal Ballroom! Even so, our room was quiet. Soaking pool was lovely and very clean! Great urban getaway
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has great character, comfortable bed. and the staff is very friendly
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool and unique hotel great staff awesome pool delicious food and drinks
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic getaway, not family vacation

Breakfast not included, restaurant attached was slightly overpriced for the quality, not the quantity of food. Rooms and shared bath super clean.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property in typical Mcmenamins style(that's good thing); will stay again.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always great and it's always bittersweet when I have to leave.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Drake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and a unique cool room, helpful staff and within walking distance of great restaurants and stores
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you want to explore Pearl district on foot. Love this property. Soaking tub a huge plus!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Mandi

Liked: Cleanliness, staff & service, property conditions & facilities
Romantic for sure! Great place for a getaway
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Siôn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and quirky building with lots of character. Tons of restaurants and breweries within walking distance which is a big plus!
Stayed 1 night in Feb 2025