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HARRIS Hotel Pontianak

Property class: 4

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Photo gallery for HARRIS Hotel Pontianak

A rooftop pool with a cityscape view during sunset. - HARRIS Hotel Pontianak (Pontianak)
A pizza on a wooden board with a bottle and a glass of wine on a table in a restaurant. - HARRIS Hotel Pontianak (Pontianak)
A modern hotel with a distinctive wavy facade and a prominent red sign. - HARRIS Hotel Pontianak (Pontianak)
An outdoor seating area with tables and chairs, surrounded by potted plants and overlooking a cityscape. - HARRIS Hotel Pontianak (Pontianak)
A hotel room with a large bed, a desk with a computer, a mirror, and a painting of a kayak on the wall. - HARRIS Hotel Pontianak (Pontianak)
At HARRIS Hotel Pontianak, you can look forward to a poolside bar, a rooftop terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a body scrub, a massage, or reflexology. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

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Showing 2 of 2 rooms

View all photos for Room (Harris)

A hotel room with a large bed, a desk with a computer, a mirror, and a painting of a kayak on the wall.

Room (Harris)

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room (Harris Unique)

A hotel room with a bed, a desk, a chair, a sofa, a large window, and a city view.

Room (Harris Unique)

  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Located in Pontianak, HARRIS Hotel Pontianak is in the city center and near the airport. Gajah Mada Shopping Complex and Ayani Mega Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Danau Sentarum National Park and Diguli Park. Visit our Pontianak travel guide
Map
Jalan Gajahmada No.150, Pontianak, Kalimantan, 78121

What's nearby

  • Gajah Mada Shopping Complex
    2 min walk - 0.1 miles
  • Museum Provinsi Kalimantan Barat
    16 min walk - 0.9 miles
  • Kapuas Riverfront Park
    3 min drive - 1.4 miles
  • Kapuas Indah Building
    3 min drive - 1.4 miles
  • Ayani Mega Mall
    3 min drive - 1.6 miles

Getting around

  • Pontianak (PNK-Supadio)
    26 min drive

Restaurants

  • Otak otak & Empek Empek 168
    2 min walk
  • Restoran Gajah Mada
    1 min walk
  • Cielo Sky Lounge - 12th floor Harris Hotel
    4 min walk
  • Bubur Hijas
    2 min walk
  • capcai depan flamboyan
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 200,000 for adults and IDR 100,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,727 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 200000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 150000 per room (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number 55110, 0220002700625

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does HARRIS Hotel Pontianak have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is HARRIS Hotel Pontianak pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at HARRIS Hotel Pontianak?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at HARRIS Hotel Pontianak?

Check-out is at noon.

Does HARRIS Hotel Pontianak provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 150000 per room applies.

Where is HARRIS Hotel Pontianak located?

Located in the heart of Pontianak, this spa hotel is within a 15-minute walk of Gajah Mada Shopping Complex and Masjid Raya Mujahidin Pontianak (Landmark Grounds Only). Saint Joseph Cathedral Sculpture Garden and Museum Provinsi Kalimantan Barat are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HARRIS Hotel Pontianak Reviews

7.6

Good

7.8

Cleanliness

8.0

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 6 out of 18 reviews
Rating 8 - Good. 6 out of 18 reviews
Rating 6 - Okay. 4 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Hotel Harris for your hospitality. All of the staff members that we interacted with were friendly, professional, and have the best customer service skills. We loved the long pillows called guling. The room set up is simple, but it is cozy and clean. We will definitely stay at Harris Hotel again whenever Pontianak is calling.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness
They have to improve in customer service. Language is a big barrier.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Staff & service, room comfort

Not bad at all, !!

All ok, the only thing is Cleaning , need to do deep cleaning!
Stayed 3 nights in Aug 2022
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Amenities
Great location for food and necessities Asking for non smoking room, yet the smell of the tobacco smell very strong Very basic shampoo, shower gel and tooth brush Cooler are not working I’m staying at 7th floor but the street noise still can be heard (a lot of noises)
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities

Bad experienced (not recommended)

Upon my arrival at the hotel, I was immediately struck by a strong, unpleasant odor in the surrounding area, reminiscent of a toilet. When I approached the front desk to inquire about the possibility of an early check-in, the receptionist was unhelpful and responded in a rude manner. Despite specifically requesting a non-smoking room, the room I was given had an overwhelming smell of cigarette smoke. When I contacted the front desk to report the issue, I was informed that it was a non-smoking floor. However, the odor was so intense that I found it difficult to breathe. Eventually, a staff member was sent to inspect the room and brought an air purifying device. I was asked to wait outside while the issue was addressed. Upon returning, the smoke odor had diminished slightly, but was replaced by an overpowering chemical smell, which made it impossible for me to sleep that night. It was, without a doubt, the worst hotel stay I have ever experienced. I was visiting Pontianak on a business trip, and will certainly never return to this hotel ever again.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Het hotel gaat langzaam achteruit en hebben weinig tijd voor hun klanten maar voor 4 sterren oké want er gaan ook dingen goed alleen de schimmel in elke badkamer en koelkastje werkt niet jammer je wil koud drinken
Stayed 12 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Petit déjeuner incroyable

Petit déjeuner incroyable et belle piscine au rooftop.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leuke buurt verder alles goed geregeld aan rader voor tijdelijk vakantie of zakelijk
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pros: location, nice view, friendly staff, fast internet, amazing view from rooftop cons: gym was too cramped, no diet soda
Stayed 4 nights in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for reasonable price

the hotel is quite new. The facilities are well maintained, room are clean and staff are friendly. at the ground floor there is a fresh market with lots of choices. Once I am back in town I love to stay here again.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff. Comfy room.

The staff was very helpful. An impressive stay overall!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended, good location

The room is comfortable and clean, also all friendly staff
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Good

New hotel, overall is good, fast wifi conection
Verified review

10/10 Excellent

Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025
Verified review

6/10 Okay