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Hotel Novo

Property class: 3

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Photo gallery for Hotel Novo

A hotel with a sign reading "HOTEL NOVA" and a building with multiple windows and balconies. - Hotel Novo (Ponferrada)
A wooden staircase with a handrail, a fire exit sign, and a door leading to another room. - Hotel Novo (Ponferrada)
A bathroom with a wooden door, a white sink, a mirror with lights, and a hairdryer on the wall. - Hotel Novo (Ponferrada)
A bedroom with a bed, two bedside tables, a dresser, a mirror, and a door. - Hotel Novo (Ponferrada)
A bedroom with a bed, a nightstand, a wooden bench, and a TV mounted on the wall. - Hotel Novo (Ponferrada)
Hotel Novo provides a garden and more. Guests can connect to free in-room WiFi.

Reviews

6.2 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Single Room

A bedroom with a bed, a wooden nightstand, a bedside table, a mirror, and a wall-mounted TV.

Classic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room

A bedroom with a bed, a wooden dresser, a chair, and a mirror.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

View all photos for Basic Triple Room

A bedroom with a bed, two bedside tables, a dresser, a mirror, and a door.

Basic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed

View all photos for Basic Quadruple Room

A bedroom with a bed, a desk, and a TV.

Basic Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Bed

View all photos for Basic Double Room

A bedroom with a bed, a nightstand, a wooden bench, and a TV mounted on the wall.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Ponferrada is home to Hotel Novo. Castillo de los Templarios and Villafranca del Bierzo Castle are local landmarks, and some of the area's attractions include Castro Bergidum and Alameda Garden. Visit our Ponferrada travel guide
Map
N-VI 386, Ponferrada, León, 24490

What's nearby

  • A historic castle with a large central tower, a stone wall, and statues in the foreground.
    Astorga Cathedral
    40 min drive - 47.0 miles
  • A mountainous landscape with red rock formations and green vegetation under a blue sky.
    Las Medulas
    47 min drive - 23.9 miles
  • Museo de la Energía
    5 min drive - 2.0 miles
  • Plaza del Ayuntamiento
    10 min drive - 4.0 miles
  • Castillo de los Templarios
    11 min drive - 3.2 miles

Getting around

  • Ponferrada Station
    10 min drive

Restaurants

  • Burger King
    5 min drive
  • Ginos
    5 min drive
  • Yunke Factory
    5 min drive
  • El Bosque De Las Hadas
    5 min drive
  • Confiteria Pili (El Rosal)
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 28-inch LCD TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 5:30 PM - midnight

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Hotel Novo pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Novo?

Check-in start time: noon; Check-in end time: midnight.

What time is check-out at Hotel Novo?

Check-out is at noon.

Where is Hotel Novo located?

Situated in Ponferrada, this hotel is within 3 mi (5 km) of Museo de la Energía, Museo del Ferrocarril, and Plaza del Ayuntamiento. Museo del Bierzo and Castillo de los Templarios are also within 3 mi (5 km).

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Reviews

Hotel Novo Reviews

6.2

7.6

Cleanliness

4.6

Amenities

6.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 2 out of 13 reviews
Rating 8 - Good. 4 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 3 out of 13 reviews
Rating 2 - Terrible. 2 out of 13 reviews

Reviews

Verified review

2/10 Terrible

Pablo

Disliked: Staff & service, amenities, property conditions & facilities
The worst hotel I have ever stayed in. Rooms look more like a poor pilgrim municipal auberge. Please do not reserve this hotel. The first night they didn't have hot water. I reserved for three nights but I decided not to come back on the second one even loosing the money. Because I didn't was able to get other hotel I returned for the third night. Hot water was returned. Staff only work from 6 pm to 11 pm. If you arrive early must wait outside. There is no restaurant near by, we have to go to the center of the city. The first room assigned was having a big leak from the washbasin. In the second room assigned the AC sent the air directly to the bed and was impossible to fix it. Neither room had night lamps, coffee maker nor refrigerator.
Stayed 3 nights in Sep 2024
Verified review

2/10 Terrible

Joaquin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Presunta estafa ( pague tres veces la habitación)

Realizo una reserva en Hotels.com que por problemas informáticos aparece dos veces;y al llegar al Hotel me dicen que no tienen el cobro y me piden la tarjeta de crédito. Reclamo a hotels.com por la doble y me dicen que el Hotel no contesta, también reclamo el pago al Hotel y dicen hacer un reingreso que nunca llegó ....Así que hoy procedí a la reclamacíón por via oficial y a la finalización con Hotels.com que es Expedia y con la cual tenía relación por más de 10 años....pasando a la competencia directa.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Conchi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
El espacio de habitación,las camas,y limpieza,no me gustó, qué a las6;30,empezarán a montar el desayuno y arrastrarán las sillas oía mucho los ruidos
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Fanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy limpio y muy buen servicio, lo unico malo es que cada puerta que se cierra en el pasillo, arriba o abajo se escucha como si fuera en tu habitacion, por lo cual no se duerme bien.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in the Camino De Santiago

The hotel in on the outskirts of the city, but right next to El Camino De Santiago. There is nothing open around the hotel after 7:00PM. My suggestion is to get something to eat for dinner before you get back to hotel. Junior was very helpful and cordial. I will definitely come back to this property
Stayed 2 nights in May 2022
Verified review

8/10 Good

Jean-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

María Marta

Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Jose Antonio

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Ronald

Stayed 2 nights in Jun 2024
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Es un hostal de carretera no un hotel de 3 estrell

Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Manuel

Disliked: Amenities
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021