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Zihil Ha by OÜRS

Property class: 3

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Photo gallery for Zihil Ha by OÜRS

A neatly made bed with white and maroon pillows, a towel, and a decorative wall piece. - Zihil Ha by OÜRS (Playa del Carmen)
A wooden wardrobe with multiple drawers and doors. - Zihil Ha by OÜRS (Playa del Carmen)
A bathroom with a shower, toilet, and a window. - Zihil Ha by OÜRS (Playa del Carmen)
A hotel room with a large bed, a ceiling fan, a TV, a wardrobe, and a bathroom visible through an open door. - Zihil Ha by OÜRS (Playa del Carmen)
A multi-level courtyard with a central palm tree, potted plants, and outdoor seating. - Zihil Ha by OÜRS (Playa del Carmen)
A short walk from Quinta Avenida and Playa del Carmen Main Beach, Zihil Ha by OÜRS provides free continental breakfast and more. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Basic Double Room, Courtyard View

A bedroom with a bed, a ceiling fan, wooden doors, and a red pillow.

Basic Double Room, Courtyard View

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Courtyard View

A neatly made bed with white and maroon pillows, a towel, and a decorative wall piece.

Comfort Double Room, Courtyard View

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Courtyard View

A hotel room with a large bed, a ceiling fan, a TV, a wardrobe, and a bathroom visible through an open door.

Deluxe Double Room, Courtyard View

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Zihil Ha by OÜRS is near theme parks and near the beach. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xcaret Eco Theme Park and Xaman Ha Aviary are also worth visiting. Visit our Playa del Carmen travel guide
Map
Calle 8 Nte Gonzalo Guerrero, Playa del Carmen, QROO, 77710

What's nearby

  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    2 min walk - 0.1 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    5 min walk - 0.3 miles
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    6 min walk - 0.4 miles
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    9 min walk - 0.5 miles
  • Central Square
    3 min walk - 0.2 miles

Getting around

  • Cancun Intl. Airport (CUN)
    50 min drive

Restaurants

  • Don Mario Steak and Pasta House
    1 min walk
  • El Charco De Las Ranas Grill
    1 min walk
  • Cocina Doña Paula
    2 min walk
  • Los Culiados Mariscos
    1 min walk
  • Mr. Kiwi
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to noon

Guest services

  • Housekeeping (daily)

Outdoors

  • In a nature reserve

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Zihil Ha by OÜRS pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Zihil Ha by OÜRS?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Zihil Ha by OÜRS?

Check-out is at noon.

Where is Zihil Ha by OÜRS located?

Located in Downtown Playa del Carmen, this hotel is steps from Central Square and Quinta Avenida. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Zihil Ha by OÜRS Reviews

8.2

Very Good

9.4

Cleanliness

9.0

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 10 out of 21 reviews
Rating 8 - Good. 6 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Bad mattress. , no got water
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was incredible, i'm soo happy to have chosen this hotel
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es agradable, muy céntrico, de fácil acceso. Solo batallamos un poco para el acceso, por la dinámica que manejan, pero l ubicación es muy buena vs la calidad precio. Muy recomendable
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es excelente
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendado. Buena ubicación, personal atento, limpia.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service
La falta de comunicación, no es un hotel es Airbnb al parecer no estuve esperando 2 horas para que me mandaran que habitación era y poder entrar fatal
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar y gran ubicación todo está cerca y la atención de lo mejor
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Muy conbeniente localisado
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación bastante cómoda, super céntrico a unos pasos de todo
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Las fotos que ponen en la página no tienen nada que ver a lo que realmente es la habitación, ni siquiera es un hotel, no tiene ni recepción, uno tiene que llegar dentro del horario que ellos dicen porque no hay nadie recibiendo 24 horas
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable y cómoda su cama, me encantó
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Cercana a la Quina Avenida casi contra esquina de la plaza, bien ubicada
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area tranquila y céntrica, la habitación es bonita
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Stayed 1 night in Aug 2025