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Royal Hideaway Playacar All Inclusive - Adults only

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Photo gallery for Royal Hideaway Playacar All Inclusive - Adults only

A poolside area with lounge chairs and umbrellas, palm trees, and a view of the beach. - Royal Hideaway Playacar All Inclusive - Adults only (Playa del Carmen)
Property video
A bed with a tray of breakfast items including toast, eggs, and orange juice, overlooking a beach. - Royal Hideaway Playacar All Inclusive - Adults only (Playa del Carmen)
An aerial view of a resort with multiple buildings, a beach, and a swimming pool. - Royal Hideaway Playacar All Inclusive - Adults only (Playa del Carmen)
An outdoor dining area with tables and chairs, overlooking a beach with palm trees and the ocean. - Royal Hideaway Playacar All Inclusive - Adults only (Playa del Carmen)
Luxury
4.5 star property
8.6

Excellent

Coastal luxury in Playacar

Powdery white sands stretch along turquoise waters where servers deliver refreshments to beach loungers. The resort's six restaurants offer fresh seafood to authentic Mexican cuisine. Guests can retreat to the 24-hour hot tub or enjoy live music at three elegant bars.

Popular amenities

  • Parking included
  • Free WiFi

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Luxury Room (Sunrise)

A hotel room with a large bed, a TV, a desk, and a balcony with a view of palm trees.

Luxury Room (Sunrise)

8.8 out of 10
Excellent
(3 reviews)
  • Partial sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Relax Pool)

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, a decorative vase, and a patterned rug.

Luxury Room (Relax Pool)

9.0 out of 10
Wonderful
(21 reviews)
  • Resort view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

A hotel room with a bed, bedside tables, a desk, a chair, and a ceiling fan.

Luxury Room

8.6 out of 10
Excellent
(41 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Royal View)

A hotel room with a bed, bedside tables, a TV, a ceiling fan, and a view of greenery outside.

Luxury Room (Royal View)

8.6 out of 10
Excellent
(27 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

A hotel room with a large bed, a desk, a chair, a bench, a nightstand with a lamp, a ceiling fan, and a view of the outdoors.

Presidential Suite

  • Ocean view
  • 180 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located near the beach, Royal Hideaway Playacar All Inclusive - Adults only is in Playacar, a neighborhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Playacar Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Take an opportunity to explore the area for water adventures such as fishing and other activities like golfing. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710

What's nearby

  • A sandy beach with palm trees, beach chairs, and a lifeguard tower.
    Playacar Beach
    11 min walk - 0.6 miles
  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    5 min drive - 1.4 miles
  • Playacar Golf Club
    6 min walk - 0.4 miles
  • Piste Cyclable sur Paseo Xaman-Ha
    8 min walk - 0.5 miles
  • Mayan Ruins of Playacar
    11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN)
    59 min drive

Restaurants

  • Viva Wyndham Maya
    7 min walk
  • Turquesa
    1 min walk
  • Hotel Riu Palace Riviera Maya
    6 min walk
  • rosa roja
    7 min walk
  • Restaurante Miramare
    15 min walk

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  • Breakfast included
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Property amenities

Restaurants on site

  • Azia Avant Thai
  • Palazzo
  • Spices
  • The Grill
  • Ventanas

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.11 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The restaurants at this property enforce a formal dress code.

We should mention

This property does not have elevators
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Royal Hideaway Playacar All Inclusive - Adults only have a pool?

Yes, this property has an outdoor pool.

Is Royal Hideaway Playacar All Inclusive - Adults only pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Royal Hideaway Playacar All Inclusive - Adults only?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Royal Hideaway Playacar All Inclusive - Adults only?

Check-out is at noon.

Are there all-inclusive benefits at Royal Hideaway Playacar All Inclusive - Adults only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, rowing/canoeing, and more.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Royal Hideaway Playacar All Inclusive - Adults only Reviews

8.6

Excellent

9.2

Cleanliness

9.4

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 596 out of 1002 reviews
Rating 8 - Good. 213 out of 1002 reviews
Rating 6 - Okay. 88 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really treat you like royalty here and all the restaurants at the resort are five star elegant
Stayed 9 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good food, excellent variety and the service was fantastic
Stayed 10 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just didn't have a vacation at the resort but a wonderful experience. All the staffs are great, truly amazing in what they do. The restaurants food and service are excellent. The rooms and the resort as a whole is kept clean, peaceful and all close by
Stayed 7 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cleaned immaculately every day, and the location was great
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went great,. Room was always clean and room service was always on time..
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, one of the best we’ve been to. The food was delicious, staff was incredibly friendly and helpful, the room was clean and comfortable, and the pool was pristine. The beach was kept up with every day so sargassum never got in the way. We will be returning, the sooner the better.
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wedding on the beach there with a total of 37 guests. They made it wonderful and very special. The staff went above and beyond to make everything great. We will be coming back to this resort again for a visit and fun in the sun. This is a nice classy resort. Also the food was very good. All my friends and family enjoyed it.
Stayed 8 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at RH. The grounds are always well maintained, the staff is always helpful and polite. The restaurants are great.poolside staff is top notch, especially Jorge.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been a nice add to have a couple hammocks on the beach to use. Also, breakfast and lunch was basically the same stuff. Mix things up a bit. Food was delicious but you got sick of the breakfast and lunch,
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a friendly and safe environment for relaxing. It was easy to meet people and staff was always very helpful. The food was very good and rooms well-maintained.
Stayed 10 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a quiet couples getaway, this is your resort. Staff makes you feel like family. Service is amazing. They now offer activities like water aerobics, trivia, bingo, tequila tastings, and so much more. I highly recommend this resort.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wonderful. The beautiful grounds, the delicious restaurants, and the exceptional staff made for an excellent trip.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed a wonderful week at this smaller resort. The staff were friendly and helpful and the property beautiful.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a quiet couples vacation, this is the place. Staff is awesome. The resort is on the smaller side, but that's actually a plus. They have added activities since we were last there 25 years ago. The activities are a welcomed addition. Food was amazing. Rooms are large and well kept.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were great. Loved the private swim up pools. Plenty of closet space & great size bathroom.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and gorgeous location. Grounds and room was beautiful
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the pool to the concierge to the bar and restaurants, the staff was wonderful. The resort ambience was very cute and almost storybook like with a “river” running through the middle. Beautifully kept grounds and the constant sound of running water just made for a very peaceful experience.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were very nice and great location overlooking the beach.
Stayed 7 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
It was good and beautiful but if you want a nice dinner it is not the place we got up and left twice our server did not bring us our food after a hour of waiting and dinner options very limited and having to make reservations was very annoying.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Service everywhere was over the top. It was everything we could have wanted/expected and then some!
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel looks well maintained, rooms were spacious and clean. The staff was really helpful as well, but sometimes they took a long time to serve food at dinners. I liked the dinner options but not all the food was good, some of it was just ok.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
The pool was enjoyable. Great staff at the resort and the spa was excellent!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience all the way around. Good food, clean and very accommodating.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facility was amazing. Felt the food lacked a little but they were excellent for dietary restrictions such as gluten. My wife being gluten free was accommodated at every restaurant.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All amenities were perfect. We had a wonderful time.
Stayed 6 nights in Mar 2026