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Aparthotel

Luciana Hotel & Beach Club

3.0 star property
On beach with outdoor pool, near Quinta Avenida

Choose dates to view prices

Playa Maya by MIJ - Beachfront Hotel sits conveniently near Playa del Carmen Maritime Terminal and Mamitas Beach. Guests sip refreshing drinks at the beach bar, savor international dishes at Restaurant Playa Maya, and relax on the rooftop terrace with ocean views.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Outdoor Space
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Smart TV
Renovated in 2025
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
Mini-fridge
Smart TV
Renovated in 2025
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Partial Sea View

Terrace/patio

Deluxe Double Room, Partial Sea View

Highlights

Air conditioning
Mini-fridge
Smart TV
Renovated in 2025
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 25 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Partial Sea View

Terrace/patio

Deluxe Room, Partial Sea View

Highlights

Air conditioning
Mini-fridge
Smart TV
Renovated in 2025
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 25 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Mamitas Beach - 8 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 10 min walk - 0.5 miles
  • Playacar Beach - 10 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Zenzi Beach Club - ‬2 min walk
  • ‪Fah Restaurant Bar - ‬3 min walk
  • ‪Restaurante Tropical - ‬3 min walk
  • ‪Mercado 174 - ‬3 min walk
  • ‪Inti Beach - ‬2 min walk

About this property

Luciana Hotel & Beach Club

On beach with outdoor pool, near Quinta Avenida
When you stay at this beach aparthotel you can enjoy umbrellas, sun loungers, and free beach club on site. Each apartment offers free WiFi, a coffee/tea maker, and a Smart TV with satellite channels. A hair dryer, a safe, and a shower are among the other amenities that guests will find. Housekeeping is available on request.
Luciana Hotel & Beach Club offers 22 air-conditioned accommodations with safes and coffee/tea makers. Smart televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Playa del Carmen aparthotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

Similar properties

View from property
Playa Palms Beach Hotel
  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 1,706 reviews
Playa Palms Beach Hotel

Property amenities

Beach

  • On a white sand beach
  • Beach loungers
  • Beach umbrellas
  • Free beach club

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Restaurants on site

  • Restaurant Playa Maya

Food and drink

  • Coffee/tea maker
  • Mini-fridge

Dining

  • A bar/lounge
  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Outdoor areas

  • Terrace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe

Location highlights

  • In an entertainment district
  • In the city center
  • Near the sea
  • On the waterfront

Things to do

  • Free beach club

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 buildings
  • 22 units
  • 3 floors
  • Bed sheets changed on request
  • Built in 2002
  • Housekeeping (on request)
  • Renovated - January 2025
  • Towels (changed on request)
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [Calle 8 Norte Manzana 4 #876, Zona Maritima (The Carmen Hotel)]
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 008-007-006973/2025

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Playa Maya Hotel Playa del Carmen
Playa Maya Hotel
Playa Maya Playa del Carmen
Playa Maya Riviera Maya/Playa Del Carmen Mexico
Playa Maya Del Carmen
Playa Maya Hotel Del Carmen

Frequently asked questions

Does Luciana Hotel & Beach Club have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Luciana Hotel & Beach Club pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Luciana Hotel & Beach Club?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Luciana Hotel & Beach Club?

Check-out is at noon. Late check-out is available for a fee.

Where is Luciana Hotel & Beach Club located?

Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city center and within a 10-minute walk of Quinta Avenida, Playa del Carmen Maritime Terminal, and Mamitas Beach. Gran Coyote Golf and Xplor Theme Park are also within 6 mi (10 km).

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Reviews

Luciana Hotel & Beach Club Reviews

8.2

Very Good

8.6

Cleanliness

9.0

Location

8.8

Staff & service

8.2

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 276 out of 579 reviews
Rating 8 - Good. 164 out of 579 reviews
Rating 6 - Okay. 70 out of 579 reviews
Rating 4 - Poor. 32 out of 579 reviews
Rating 2 - Terrible. 37 out of 579 reviews

Reviews

10/10 Excellent

JUAN

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was always clean, the staff is amazing, great food and beverages right by the beach. Couldn’t have asked for a better place to stay, only thing is no elevator, walking 3 flights of stairs when you’ve had a bit to drink isn’t fun, but it’s one of our best experiences, 100% recommended
Stayed 4 nights in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice property small pool great restaurant
Stayed 1 night in Aug 2025

6/10 Okay

Noriam

Disliked: Cleanliness, property conditions & facilities, communication
The water shower was cold
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice ocean views
Stayed 1 night in Aug 2025

8/10 Good

Chris

Liked: Cleanliness
This is a charming boutique hotel with a no frills style but big hospitality, chill beach vibe and near 5th ave.
Stayed 4 nights in Jun 2025

8/10 Good

Dhruvesh Nileshbhai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Recommended for the people who want to stay near beach.
Stayed 9 nights in Apr 2025

8/10 Good

Irina

Liked: Cleanliness, amenities, property conditions & facilities, communication
A perfect location (right on the beach), an excellent value for the budget.
Stayed 6 nights in Mar 2025

10/10 Excellent

Roberta

Liked: Cleanliness, amenities, property conditions & facilities, communication
Too many stairs. Nice balcony.
Stayed 1 night in Sep 2025

10/10 Excellent

Anne

Clean and close to everything. Helpful staff, nice pool and right on the water.
Stayed 1 night in May 2025

2/10 Terrible

Nikolay

Disliked: Cleanliness, amenities, communication
Hot water worked once for a few mins during my 1 week stay. Roaches in my room. Had property taken from my day bed when I was in the ocean and when I spoke to the desk they told me the beach club was not affiliated with the hotel (the beach club is called Luciana) . Staff was dismissive and generally unfriendly. Highly recommend going elsewhere for your stay.
Stayed 6 nights in Oct 2025

6/10 Okay

Clarence

Liked: Communication
The hotel was close to 5th Ave. The hotel was at best, adequate. There were limited electrical outlets in the room. No parking available. The swimming pool was dirty.
Stayed 7 nights in Sep 2025

8/10 Good

Gabriela

Liked: Cleanliness, property conditions & facilities
Great Access to beach, friendliness of beach/bar area personnel
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good
Stayed 4 nights in Jul 2025

10/10 Excellent

Javier A

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to beach and other areas of interest.
Stayed 5 nights in Feb 2025

10/10 Excellent

Mailis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Right on the beach with chairs and umbrellas available. The swimming pool was really clean and great for the kids.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lyall

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hidden gem in PDC. Rooms were excellent with everything you needed for a beach stay. Recently updated, comfortable beds and lots of large fluffy pillows. Housekeeping staff did amazing job cleaning and providing extra clean towels. Hotel staff very attentive to needs. Very nice beach club, kept sargassum cleaned up every morning. WI-FI did drop out and was slow, that’s was only minor issue we experienced. Great location right on 5th Ave. so close to everything. We had a great stay!
Stayed 7 nights in Jul 2025

10/10 Excellent

Guy

Liked: Cleanliness, room comfort, communication

Everything you could want in a Mexican beach resor

Everything was working as it should, the a/c was cold the shower was hot, the room was clean and well appointed and the location was fabulous. The Beach and restaurant staff was friendly and accommodating. The Restaurant had great food at reasonable prices. One of the nicest beaches around. I will definitely go back.
Stayed 2 nights in Apr 2025

10/10 Excellent

young

Liked: Cleanliness, communication
Nice and clean beach front very friendly good breakfast.
Stayed 7 nights in Sep 2022

10/10 Excellent

steve

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel. Excellent food. Raul was a fantastic servercand the rest of the employees were great too. Rooms were clean. Fridge worked great. Beach is very nice walk about 100ft to the south to enter the water to avoid rocks at tge water edge
Stayed 5 nights in Apr 2025

8/10 Good

Vlad

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and comfortable rooms, bar located on the beach, friendly personnel. I would definitely return.
Stayed 1 night in Mar 2025

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed at the hotel Luciana and had just a wonderful stay. The restaurant has especially good food and Raul our waiter was very helpful and ambitious. I would definitely go back to stay at this hotel. The only thing was the maids had forgotten to give coffee and waters one they clean the rooms.
Stayed 5 nights in Apr 2025

8/10 Good

Joel

Liked: Cleanliness, amenities, communication
The hotel rooms are clean , average accommodation , the pool is nothing special but we didn’t go to swim in the pool we went for the beach and it’s right out our room and awesome . Service was great at the beach club and hotel ,The hotel is close to everything you need . If your looking for good place to hangout at the beach this is it. I would use this hotel again .
Stayed 12 nights in Mar 2025

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was very clean, it was close to the beach, and we got excellent service all day long on the beach. Darien took very good care of us.
Stayed 5 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, room comfort, communication
Excellent place to stay. Had no complaints. Location was amazing. While near the beach and Quinta Avenida, it was a quiet location and we heard no noise from nearby businesses. Staff was friendly and helpful. Would definitely do again.
Stayed 3 nights in Mar 2025

10/10 Excellent

dib abi

Liked: Cleanliness, property conditions & facilities, communication
Everything Was OK
Stayed 5 nights in Apr 2025
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Policies

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