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Platinum Yucatan Princess Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 13 outdoor pools

Choose dates to view prices

Platinum Yucatan Princess Adults Only - All inclusive is on a pristine white sand beach. Dine at six international restaurants, enjoy drinks at the poolside bar, or book reflexology and massages at Princess Spa Platinum. Fitness classes, tennis, basketball, and free parking.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Pool Access ((Swimout) Deluxe)

9.2 out of 10
Wonderful
(66 reviews)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (deluxe)

8.2 out of 10
Very good
(97 reviews)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Swimout (Platinum)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Swimout (Platinum)

7.0 out of 10
Good
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Platinum)

7.8 out of 10
Good
(15 reviews)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon) | Free minibar, in-room safe, desk, blackout drapes

Suite, Round Bed (Honeymoon)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area | 42-inch plasma TV with satellite channels, TV

Suite, Round Bed, Swimout (Honeymoon)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Hot Tub (deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Hot Tub (deluxe)

8.0 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 16 min walk - 0.9 miles
  • El Camaleón Mayakoba Golf Course - 8 min drive - 1.6 miles
  • Playa del Carmen Main Beach - 14 min drive - 4.4 miles
  • Xcaret Eco Theme Park - 27 min drive - 11.8 miles
  • Maroma Beach - 28 min drive - 8.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Restaurante Hacienda - ‬15 min walk
  • ‪El Beso Pool Bar - ‬17 min walk
  • ‪Piano Bar - ‬6 min drive
  • ‪Mike’s Coffee - ‬20 min walk

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

Luxury all-inclusive property near El Camaleón Mayakoba Golf Course
At Platinum Yucatan Princess Adults Only - All Inclusive , you can look forward to a free breakfast buffet, a nightclub, and 2 poolside bars. With a beachfront location, a beach bar, and beach volleyball, this property is the perfect place to soak up some sun. Treat yourself to aromatherapy, hydrotherapy, or a hot stone massage at Princess Spa Platinum, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the gym; other things to do include basketball, archery, and volleyball. In addition to a grocery/convenience store and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 13 outdoor pools along with sun loungers and pool umbrellas
  • Free self parking
  • 6 outdoor tennis courts, express check-in, and tour/ticket assistance
  • A porter/bellhop, a banquet hall, and coffee/tea in the lobby
  • Guest reviews say great things about the dining options, breakfast, and beach locale
Room features
All 470 rooms have comforts such as 24-hour room service and furnished balconies, in addition to perks like air conditioning and free stocked minibars. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with separate tubs/showers and free toiletries
  • 42-inch plasma TVs with satellite channels
  • Furnished balconies or patios, wardrobes/closets, and LED light bulbs

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Bruschetta
  • Kotatsu
  • Rodeo Grill
  • Yucatan

Things to do

  • 13 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Nightclub
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,426 square feet of conference space
  • Business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property enforces a strict dress code in the restaurants.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Frequently asked questions

Does Platinum Yucatan Princess Adults Only - All Inclusive have a pool?

Yes, this property has 13 outdoor pools.

Is Platinum Yucatan Princess Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Platinum Yucatan Princess Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Platinum Yucatan Princess Adults Only - All Inclusive ?

Check-out is at noon.

Are there all-inclusive benefits at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.

Where is Platinum Yucatan Princess Adults Only - All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Playa Xcalacoco and Chun-Zumbul (diving site). El Camaleón Mayakoba Golf Course and Tres Rios Ecopark are also within 3 mi (5 km).

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Platinum Yucatan Princess Adults Only - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1614 out of 2947 reviews
Rating 8 - Good. 697 out of 2947 reviews
Rating 6 - Okay. 361 out of 2947 reviews
Rating 4 - Poor. 140 out of 2947 reviews
Rating 2 - Terrible. 135 out of 2947 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Super great amenities great food.
Stayed 5 nights in Oct 2025

10/10 Excellent

Khyler Richard Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place!
Stayed 7 nights in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome 👍 and very beautiful resort.
Stayed 5 nights in Oct 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort
Stayed 4 nights in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great the room was clean. Food was good. Was a great place to stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

Laura cox

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food, shows, activities at the pool, comfort, safe and staff were excellent!
Stayed 7 nights in Oct 2025

10/10 Excellent

Brant

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 4 nights in Oct 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort I want to come back again
Stayed 2 nights in Oct 2025

10/10 Excellent

Jhonn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and drinks are A1 the vibes were immaculate and the service and hospitality has me booking my next trip next year at this exact spot !
Stayed 4 nights in Oct 2025

6/10 Okay

Jennifer

Liked: Staff & service, amenities
Rooms need to be updated, staff were very friendly and helpful. The food was decent.
Stayed 3 nights in Nov 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! The staff is very helpful and friendly. The resort is clean and rooms are beautiful.
Stayed 6 nights in Oct 2025

10/10 Excellent

Braden

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff. Great foods great entertainment, beautiful resort. Overall great experience
Stayed 6 nights in Nov 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean throughout, friendly staff and nice pool.
Stayed 10 nights in Oct 2025

8/10 Good

Keezia

Liked: Cleanliness, staff & service, amenities
Staff was very welcoming and helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jenna

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome, room clean. Nice atmosphere! A lot of activities.
Stayed 5 nights in Nov 2025

10/10 Excellent

anooshe

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Very clean rooms good service , but serving lots of leftover foods for next day.
Stayed 6 nights in Nov 2025

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
This resort was absolutely breathtaking from the room to the beach, the wildlife, and the entire resort grounds including the sister resorts. I traveled solo and had the best time and everyone was very friendly and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Such a fun place! Felt like home for the third year in a row!!
Stayed 7 nights in Oct 2025

10/10 Excellent

Chiara

Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was amazing, the staff was so welcoming and friendly, and there were many unforgettable people there who made our stay that much better! Javier the bellman, Eduardo our server at La Bruschetta, and Bryan from the Yucatan buffet are a few of the many people who made this trip so memorable.
Stayed 4 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Rooms clean, staff was great and super helpful We struggled with WIFI. Meals were great
Stayed 6 nights in Nov 2025

10/10 Excellent

Deanna Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views, beautiful landscape and excellent staff
Stayed 7 nights in Sep 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd time at the Platinum Princess Yucatan and we love it! The staff is lovely and people are awesome
Stayed 7 nights in Oct 2025

10/10 Excellent

Stephanie ann

Liked: Cleanliness, amenities, property conditions & facilities
The porperty was amazing. My room was absolutely beautiful. I had one of the best vacation experinces and will be back
Stayed 3 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying and planning the same next year
Stayed 7 nights in Oct 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time visiting it has become our anniversary destination, the staff is extremely friendly and accommodating, multiple staff members remembered us by name after a year. The food was amazing especially the duck confit from aroma. It has the perfect blend of quiet relaxation along with great daytime and nightlife parties/activities.
Stayed 5 nights in Oct 2025
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Policies

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