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Ocean Zen Suites on 5th Avenue - Adults Only

3.5 star property
Adults-only hotel with a rooftop terrace and a 24-hour front desk

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Ocean Zen Suites in Playa del Carmen on 5th Avenue is an adults-only property with a rooftop terrace and garden for relaxation. The outdoor pool offers a refreshing retreat. Enjoy express check-in/out, multilingual staff, beach towels, and concierge services for a seamless stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View

Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View

Highlights

Balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
  • 41 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Eco Luxury Executive Suite 2 Double 3-4

Eco Luxury Executive Suite 2 Double 3-4 | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Eco Luxury Executive Suite 2 Double 3-4

Highlights

Furnished balcony
Yard
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
  • 40 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Eco Luxury Deluxe Suite 5 Infinity pool

1 bedroom, pillowtop beds, in-room safe, individually decorated

Eco Luxury Deluxe Suite 5 Infinity pool

Highlights

Furnished balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Eco Luxury Business Suite 6 Rooftop Pool

1 bedroom, pillowtop beds, in-room safe, individually decorated

Eco Luxury Business Suite 6 Rooftop Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Lanai
Yard
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View

Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Refrigerator
Pillowtop bed
Blackout drapes/curtains
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Eco Luxury Deluxe Suite 8 2 Double beds

Eco Luxury Deluxe Suite 8 2 Double beds | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Eco Luxury Deluxe Suite 8 2 Double beds

Highlights

Lanai
Yard
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Eco Luxury Queen Suite - Infinity pool 9

Eco Luxury Queen Suite - Infinity pool 9 | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Eco Luxury Queen Suite - Infinity pool 9

Highlights

Yard
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
Quinta Avenida (5a) Calle 68 y 70, Mza 368 Lote 2 Luis Donaldo Colosio, Playa del Carmen, QROO, 77728

What's nearby

  • Guadalupe Church - 6 min walk - 0.4 miles
  • Mamitas Beach - 11 min walk - 0.6 miles
  • Playa del Carmen Main Beach - 15 min walk - 0.8 miles
  • Punta Esmeralda Beach - 19 min walk - 1.0 mile
  • Quinta Avenida - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Crisol - ‬4 min walk
  • ‪Que Huevos - ‬7 min walk
  • ‪Fahrenheit Pool Bar & Grill - ‬4 min drive
  • ‪Casa Ocelotl - ‬6 min walk
  • ‪El Calambrillo - ‬7 min walk

About this property

Ocean Zen Suites on 5th Avenue - Adults Only

Hotel near Mamitas Beach
Located close to Punta Esmeralda Beach and Quinta Alegría Shopping Mall, Ocean Zen Suites on 5th Avenue - Adults Only provides a rooftop terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • A casino shuttle, express check-out, and express check-in
  • Luggage storage, smoke-free premises, and a water dispenser
  • Multilingual staff, beach towels, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi.
Other amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • Private yards, wardrobes/closets, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Casino shuttle (surcharge)

Things to do

  • 24-hour pool access
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • In a provincial park
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 1000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
24-hour pool access
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ocean Zen Suites 5th Avenue Adults Hotel Playa del Carmen
Ocean Zen Suites 5th Avenue Adults Playa del Carmen
Ocean Zen Suites 5th Avenue Adults
Ocean Zen Suites 5th Avenue A
Ocean Zen Suites On 5th Avenue
Ocean Zen Suites on 5th Avenue - Adults Only Hotel
Ocean Zen Suites on 5th Avenue - Adults Only Playa del Carmen

Frequently asked questions

Does Ocean Zen Suites on 5th Avenue - Adults Only have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Ocean Zen Suites on 5th Avenue - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Ocean Zen Suites on 5th Avenue - Adults Only?

Check-in start time: 3 PM; Check-in end time: 11 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Ocean Zen Suites on 5th Avenue - Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Ocean Zen Suites on 5th Avenue - Adults Only located?

Located in Luis Donaldo Colosio, this hotel is within a 15-minute walk of Mamitas Beach and Punta Esmeralda Beach. Quinta Avenida and Quinta Alegría Shopping Mall are also within 1 mi (2 km).

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Reviews

Ocean Zen Suites on 5th Avenue - Adults Only Reviews

8.0

Very Good

8.6

Cleanliness

8.2

Location

8.4

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 84 out of 173 reviews
Rating 8 - Good. 41 out of 173 reviews
Rating 6 - Okay. 24 out of 173 reviews
Rating 4 - Poor. 7 out of 173 reviews
Rating 2 - Terrible. 17 out of 173 reviews

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Clean & comfortable room, lovely location a few minutes walk from the beach, gorgeous ocean view, next door to Bajo Café - exquisite food & service, lovely low key vibe.
Secure entrance
Bajo Café next door
Stayed 4 nights in Nov 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt even have a chance to dip in the pool but it lookked clean and lovely.
Stayed 3 nights in Sep 2025

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for a nice property. A little far away from the center of town but right next to the beach
Stayed 4 nights in Feb 2025

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach and plenty of food options close by.

10/10 Excellent

PATHPORN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gems

Clean. Safe. Quiet. Close to the beach and small restaurants, but far enough away from the tourist areas. This is perfect for people who want a quieter experience and a great beach, seconds from their room. It is also just down the street from Pranamaya Free dive which offers a variety of excursions. Great people.
Stayed 1 night in Apr 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, comfortable and spacious. the location was fantastic
Stayed 1 night in Mar 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely quiet hotel

We stayed here for four nights at the end of our honeymoon. The staff were amazing and very helpful. The location was very quiet and the views were lovely of the jungle and ocean.
Stayed 1 night in Jun 2023

10/10 Excellent

Esmeralda Nava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean, we had everything we need. A walk distance to restaurants and beaches.
Stayed 7 nights in Mar 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the view because it is overlooking the forested area. It is also very walkable to the beach. The staff are nice.
Stayed 4 nights in Apr 2023

2/10 Terrible

Kathryn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures I do not trust this hotel chain they are terrible very unsanitary and unsafe
Stayed 12 nights in Jan 2025

6/10 Okay

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean

8/10 Good

Ute

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to beach super; very helpful staff; Wifi connection VERY Bad.
Stayed 2 nights in Jul 2023

10/10 Excellent

Vasili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our third stay at Ocean Zen. They really care. Yes, do not expect a perfect place but compared to many other places we've stayed, we had everything we needed. Love that their staff speaks good English, rooms are clean, away from the "insanity of the 5th Avenue," here at least you can SLEEP and have all you need for a get away stay. We miss visiting with "turtles" and look forward to being back in the fall/winter. P.S. It was great annual business planning and a recharge trip. Wish the rooms would have a "desk or at least a table."
Stayed 6 nights in Feb 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 14 nights in Apr 2023

6/10 Okay

Dawn

Liked: Cleanliness, staff & service
The suite that we had was spacious, clean and had a nice balcony. We were in very close proximity to the beach. The courtyard area was not very well tended, and we had no hot water at all during our 3 days stay. The staff however were as pleasant and accommodating as they could be, but the problem was not resolved before we checked out
Stayed 3 nights in Nov 2024

8/10 Good

Francessca

Liked: Staff & service, property conditions & facilities
Staff was amazing, Anna Maria made sure i had what I needed and assisted with any requests I had. About 10min walk to downtown 5th avenue. Nice view from the pool area to the Ocean. I was traveling alone and am a women so walking back at night was not the best choice, the hotel is in kore of a residential area. The stay was nice and I would stay again.
Stayed 2 nights in Dec 2023

6/10 Okay

MARIA

Disliked: Staff & service
Room was in good condition, well maintained, nice view but NO hot water 😮 also garbage from previous renters were not cleaned, there was a bag full of garbage and a bin full under the sink , good flies all over the place . The restroom had also a garbage big full of it .
Stayed 1 night in Dec 2024

6/10 Okay

gabriel

Liked: Cleanliness
A lot of noise in the morning early.
Stayed 1 night in Mar 2024

8/10 Good

Jean-Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little off the beaten track from further south where there are too many people and too many stores. A 5 minute walk from the closest beach with local and semi-local restaurants near by. Also has a small pool on the roof with a view of the neighbourhood. Not a luxury hotel but it has character and that's what we liked about it.
Stayed 2 nights in Feb 2023

8/10 Good

christopher

Ok
Stayed 1 night in May 2024

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This place was dissapointing, it has potential to be great but a few things let it down. The water pressure was the lowest I had ever experienced, making it hard to take a proper shower or even brush your teeth, no hot water either. The pillows were hard and had lumps in them, new pillows would go a long way to making the stay more comfortable. The location is ok, the area is a little dodgy but could be worse and lastly the place is a little run down, it could use some refurbishment and painting.
Stayed 3 nights in Sep 2024

4/10 Poor

Jaime

Disliked: Staff & service

Do not go there Trust me

Not very pleasant place Lsst time I stayed at a Hotel nearby that was the same price but it was way much better They do not have parking available and it fells quite unsafe to leave the car in the street This place should have a two star rating at most
Stayed 1 night in Oct 2023

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend

Terrible service, no air conditioning, no elevator, dirty. Not tourist friendly what so ever. Never answer their phones
Stayed 7 nights in Mar 2024

2/10 Terrible

Genise

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This plae is terrible. They didnt have hot water. Said there was a spa but there was not one. The pool looked dirty. We stayed one night and left and they wouldn't refund our 2 day other day. The saying is true you get what you pay for... run away from this property
Stayed 3 nights in Jul 2023
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