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Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

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A large resort with multiple swimming pools, a beach area, and a view of the ocean. - Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive (Playa del Carmen)
Creator video - submitted by Sallytrubella Travel Shop
A large hotel with multiple floors, a beachside location, and a pool area. - Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive (Playa del Carmen)
A spacious restaurant with brick walls, wooden tables and chairs, and hanging light fixtures. - Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive (Playa del Carmen)
A circular bar area with a bamboo ceiling, bar stools, and a view of greenery outside. - Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive (Playa del Carmen)
Luxury
5.0 star property
8.4

Very good

Aquatic playground by the Caribbean

Vibrant water slides and themed attractions delight families at the Nickelodeon water park, with vigilant lifeguards throughout. Character meet-and-greets create magical moments for young fans. Parents can retreat to the Náay Spa for rejuvenating treatments after a day of splashing.

Popular amenities

  • Hot tub
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Penthouse, Oceanfront (SWIM-UP KING SUITE)

A hotel room with a bed, a sofa, a dining table, and a small kitchen area.

Penthouse, Oceanfront (SWIM-UP KING SUITE)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

A hotel room with a bed, a sofa, a dining table, and a TV displaying the Nickelodeon Hotels & Resorts logo.

Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, Oceanfront (SWIM-UP KING)

A hotel room with a bed, a sofa, a dining table, and a small kitchen area.

Suite, Oceanfront (SWIM-UP KING)

9.0 out of 10
Wonderful
(92 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

A hotel room with two beds, a large window, and a view of the pool.

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

A hotel room with two beds, a large window, and a view of the pool.

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

8.0 out of 10
Very good
(7 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Oceanfront (SWIM-UP QUEEN)

A hotel room with a bed, a sofa, a dining table, and a TV displaying the Nickelodeon Hotels & Resorts logo.

Suite, Oceanfront (SWIM-UP QUEEN)

9.0 out of 10
Wonderful
(67 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Big Kahuna Suite

A modern outdoor lounge area with seating options, including a green wicker chair and lounge chairs, overlooking a clear blue ocean.

Big Kahuna Suite

  • Ocean view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Lair Suite

A modern living room with a sofa, a TV, and a unique wall mural.

Lair Suite

  • Ocean view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Pineapple Suite

A brightly colored bedroom with a bed, artwork on the wall, and a SpongeBob-themed nightstand.

Pineapple Suite

  • Ocean view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Suite, Connecting Rooms, Oceanfront (SWIM-UP)

A hotel room with two beds, a small table with a tray of breakfast, and artwork on the walls.

Suite, Connecting Rooms, Oceanfront (SWIM-UP)

  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds, 2 Double Sofa Beds and 1 Twin Murphy Bed

View all photos for Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)

A hotel room with two beds, a small table with a tray of breakfast, and artwork on the walls.

Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)

  • Ocean view
  • Sleeps 10
  • 1 King Bed, 1 Twin Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

View all photos for Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

A hotel room with two beds, a large window, and a view of the pool.

Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

  • Ocean view
  • Sleeps 10
  • 1 King Bed, 1 Twin Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

About the neighborhood

Located in Playa del Carmen, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive is on the beach. Travelers eager for a bit of culture can stop by Cirque du Soleil Boutique at Vidanta Riviera Maya, while those wishing to experience the area's natural beauty can explore Maroma Beach and Tres Rios Ecopark. Traveling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, or check out an event or a game at El Rey Polo Country Club. Take an opportunity to explore the area for water adventures such as swimming. Visit our Playa del Carmen travel guide
Map
Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    8 min drive - 4.2 miles
  • Playa Paraiso Golf Course
    8 min drive - 4.4 miles
  • Dr. Alfredo Barrera Marin Botanical Garden
    9 min drive - 5.5 miles
  • Sanctuary of Hope and Time Capsule
    9 min drive - 5.5 miles
  • Monumento Ruta de los Cenotes
    9 min drive - 5.9 miles

Getting around

  • Cancun Intl. Airport (CUN)
    31 min drive

Restaurants

  • El Mar Y Tierra
    9 min drive
  • La Hacienda
    11 min drive
  • Le marché
    9 min drive
  • El Cocotal
    6 min drive
  • Café del Lago
    14 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • 2 swim-up bars
  • 3 bars/lounges
  • 6 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • BIKINI BOTTOM BARâ„¢
  • GOOD BURGERâ„¢
  • PIAZZAâ„¢
  • YACHT CLUB, WORLD CUISINE

Things to do

  • 24-hour health club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Lazy river
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • Changing table
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 005-007-002510/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include aerobics classes, cooking classes, pilates classes, and more.

Where is Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive located?

Nestled on the beach, this Playa del Carmen hotel is within 6 mi (10 km) of Playa Paraiso Golf Course, Sanctuary Pool, and Paradise Beach. Nicklaus Design Golf Course and Dr. Alfredo Barrera Marin Botanical Garden are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Reviews

8.4

Very Good

9.0

Cleanliness

8.8

Amenities

8.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 771 out of 1290 reviews
Rating 8 - Good. 222 out of 1290 reviews
Rating 6 - Okay. 123 out of 1290 reviews
Rating 4 - Poor. 69 out of 1290 reviews
Rating 2 - Terrible. 105 out of 1290 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing trip for my family. From the easy included transportation, to the entrance at the park being so secured, to the room and staff. You were part of Nickelodeon during the stay that my son can't wait to go back!
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the water park, the room and the food It was our 6th trip to Nickelodeon with the likes and they still enjoy it very much
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice resort. The staff are really nice and super clean
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and good services. Please make sure you are aware of the hours of each read they are not open all at the same time. Also, please follow instructions exactly as mentioned on the email for the pickup to get to the right place. The water park is awesome for the kidsz
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! This was my family’s second time back and it was just as fun as the first time. The rooms were cleaned twice a day. The staff always went out of their way to assist you.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Transportation was a breeze, food was good, customer service 10/10. Only downfall is the beach was full of sargassum but that is normal around this time and out of the resorts hands.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and the resort was beautiful
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very prepared to welcome you
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms and staff were great
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fun & family oriented
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family hotel !! Lots of activities throughout the day !!! Everyone is very nice !!! Good food options!!! Didn’t like the fact that couldn’t get in beach due to the seaweed . Waterpark so much fun
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT FOR CHILDREN
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids had a blast! Water park is awesome! Food was great as well with a lot of variety
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property . Wonderful staff. My grandkids loved it..
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every was lovely and great customer service down to the transportation
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water park is separate but there was always courtesy vans waiting to move you around. Pool outside our balcony was very cool to relax. Waiter at Pizzas restaurant was amazing and waiter at Bikini bottoms (Gustavo) I believe that was he’s name was excellent. Food at all the restaurants was delicious. Grandson(5yrs) had a blast at water park and pool. Highly recommend if You got lil ones.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all helpful and kind! The facilities were well kept and clean. One of the best trips yet.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very worth it for the kids.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

We had a fantastic experience in this resort. Every single detail is carefully designed to make kids have the time of their lives, and parents . Special applause to the food in all the restaurants (delicious, full of options for all tastes)
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing. A hotel for kids that partents enjoy 1000%
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
In general, the hotel is clean and employees make sure you are enjoying your stay. Rooms are ok. Nothing out of this world. Everything is thinking for the best experience of kids, and obviously that's the reason we chose this hotel. However, food was simply ok. Not to the level of hotel it promotes or the money you pay. The main attraction is the water park, but it was so packed of people coming with a day pass. Food at the water park is not good at all. Drinks are 8/10. The schedule for the restaurants are not convenient due to the lay out of the hotel. I mean, there's no where to have breakfast in the morning in the room building. Nothing open after hours. I'm glad we had this experience, but I don't think we'd coming back again.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The rooms were clean, the facility was clean and everyone was helpful and welcoming.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Some you step into Nickelodeon Resort, you are treated like a VIP. Everyone is so courteous and nice. The hotel is amazing, the rooms are clean, staff is always friendly. Definitely going back!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a fantastic family vacation at the Nickelodeon Resort Cancun. The resort is beautiful, the rooms were clean and spacious, and the staff was incredibly friendly and attentive. The water park, pools, and character experiences were absolutely worth it—our kids had the time of their lives, and there was always something fun to do. The standout surprise was the sit-down restaurants. Every meal we had there was excellent, with great service and delicious food. They definitely exceeded our expectations. The only downside was the buffet. While it offered plenty of variety, the quality and flavor just didn't compare to the à la carte restaurants. It wasn't terrible, but it was the weakest part of an otherwise amazing stay. Overall, we had an incredible experience and would absolutely recommend the resort to families with young kids. If the buffet were improved, it would easily be a perfect vacation destination.
Stayed 3 nights in Jun 2026