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Iberostar Waves Paraíso del Mar - All Inclusive

Property class: 4.5

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Photo gallery for Iberostar Waves Paraíso del Mar - All Inclusive

A resort with a large pool area, palm trees, and a view of the ocean. - Iberostar Waves Paraíso del Mar - All Inclusive (Playa del Carmen)
An aerial view of a resort with multiple buildings, a swimming pool, and a beach. - Iberostar Waves Paraíso del Mar - All Inclusive (Playa del Carmen)
A spacious lobby with a central fountain, tropical murals, and seating areas. - Iberostar Waves Paraíso del Mar - All Inclusive (Playa del Carmen)
A beachside bar area with wooden deck, thatched umbrellas, and lounge chairs. - Iberostar Waves Paraíso del Mar - All Inclusive (Playa del Carmen)
A beach with wooden cabanas, each with a thatched roof and white curtains. - Iberostar Waves Paraíso del Mar - All Inclusive (Playa del Carmen)
Located close to Playa Paraiso Golf Course and Maroma Beach, Iberostar Waves Paraíso del Mar - All Inclusive provides a free breakfast buffet, a golf course, and a nightclub. With a beachfront location, a beach bar, and beach massages, this resort is the perfect place to soak up some sun. Indulge in a sports massage, a body treatment, and aromatherapy at Spa Sensations, the onsite spa. At the 12 on-site restaurants, enjoy lunch, dinner, light fare, and international cuisine. The gym offers fitness classes and yoga classes; other things to do include windsurfing, basketball, and scuba diving. Free in-room WiFi is available to all guests, along with a swim-up bar and a poolside bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Junior Suite, Oceanfront (Beach Access)

A balcony with a view of a beach, palm trees, and thatched umbrellas.

Junior Suite, Oceanfront (Beach Access)

7.4 out of 10
Good
(12 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

A hotel room with a large bed, a sitting area with a table and chairs, and a balcony with a view of greenery.

Premium Room

8.4 out of 10
Very good
(57 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Premium Room, Poolside

A hotel room with a large bed, a desk, a chair, and a view of greenery through the window.

Premium Room, Poolside

8.6 out of 10
Excellent
(49 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Premium Room

A hotel room with two beds, a desk, and a balcony with a view of greenery.

Premium Room

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Premium Room, Poolside

A hotel room with a large bed, a desk, a chair, and a view of greenery through the window.

Premium Room, Poolside

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Oceanfront

A balcony with wicker chairs and a table overlooking a beach with thatched-roof structures and greenery.

Junior Suite, Oceanfront

7.0 out of 10
Good
(7 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Premium Room (PROMO)

A hotel room with two beds, a desk, and a balcony with a view of greenery.

Premium Room (PROMO)

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Premium Room (PROMO)

A hotel room with two beds, a desk, and a balcony with a view of greenery.

Premium Room (PROMO)

  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Oceanfront

A balcony with wicker chairs and a table overlooking a beach with thatched-roof structures and greenery.

Junior Suite, Oceanfront

  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Oceanfront (Beach Access)

A balcony with a view of a beach, palm trees, and thatched umbrellas.

Junior Suite, Oceanfront (Beach Access)

  • Ocean view
  • 44 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room (Tropical View)

A hotel room with a large bed, a sitting area with a table and chairs, and a balcony with a view of greenery.

Premium Room (Tropical View)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Premium Room (Tropical View)

A hotel room with a large bed, a sitting area with a table and chairs, and a balcony with a view of greenery.

Premium Room (Tropical View)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Premium Room (Pure Wellness)

A hotel room with a large bed, a sitting area with a table and chairs, and a balcony with a view of greenery.

Premium Room (Pure Wellness)

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Premium Room (Pure Wellness)

A hotel room with a large bed, a sitting area with a table and chairs, and a balcony with a view of greenery.

Premium Room (Pure Wellness)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Near the Beach)

A hotel room with a sofa, a glass table, a bed, a TV, and a painting.

Junior Suite (Near the Beach)

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Near the Beach)

A hotel room with a sofa, a glass table, a bed, a TV, and a painting.

Junior Suite (Near the Beach)

  • Garden view
  • 44 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Bed in dormitory PREMIUM

  • Sleeps 1
  • Free WiFi

Bed in dormitory STANDARD

  • Sleeps 1
  • Free WiFi

DOUBLE CITY VIEW KING BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Playa del Carmen, Iberostar Waves Paraíso del Mar - All Inclusive is connected to a shopping center. While the natural beauty of Maroma Beach and Ojo de Agua Beach can be enjoyed by anyone, those looking for an activity can check out Playa Paraiso Golf Course. Puerto Morelos Beach and Punta Esmeralda Beach are two other places to visit that come recommended. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Playa del Carmen, QROO

What's nearby

  • A wooden pathway leading to a beach with palm trees and thatched-roof huts.
    Paradise Beach
    9 min walk - 0.5 miles
  • A beach with palm trees, a thatched-roof hut, and a marina with boats.
    Maroma Beach
    9 min drive - 3.3 miles
  • Playa Paraiso Golf Course
    6 min walk - 0.4 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    1 min drive - 0.5 miles
  • Nicklaus Design Golf Course
    4 min drive - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN)
    29 min drive

Restaurants

  • Alberca - Pool - Bar
    4 min drive
  • La Laguna
    2 min drive
  • Star Café
    3 min walk
  • La Fuente -Lobby Bar
    3 min walk
  • El Mar Y Tierra
    5 min drive

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  • Hot tub
  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Faro
  • El Kiosko
  • El Mercado
  • El Rodizio
  • La Dorada

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Basketball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 008-007-002925/2025

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Iberostar Waves Paraíso del Mar - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Iberostar Waves Paraíso del Mar - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Iberostar Waves Paraíso del Mar - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Iberostar Waves Paraíso del Mar - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Iberostar Waves Paraíso del Mar - All Inclusive?

Yes, the property is all-inclusive.

Where is Iberostar Waves Paraíso del Mar - All Inclusive located?

Located in Playa del Carmen, this beachfront resort is connected to the convention center, 0.7 mi (1.1 km) from Playa Paraiso Golf Course, and within 12 mi (20 km) of Maroma Beach and Ojo de Agua Beach. Puerto Morelos Beach and Punta Esmeralda Beach are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Iberostar Waves Paraíso del Mar - All Inclusive Reviews

8.2

Very Good

9.0

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 491 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 147 out of 1000 reviews
Rating 4 - Poor. 73 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Jose Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, developed resort, food was okay, but the French restaurant was outstanding! There was lots of animals wandering the resort, which was very fun to see!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very all organized ,a big variety of food ,very good customer service and professional I like the specific habitat
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and so was the resort, only downside was the seaweed which is no fault of the property. The pool was fun and they have plenty activities. Will 100% come again.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools and evening shows were amazing , for the most part staff was incredible - food was okay.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Clementina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The especial breakfast they offer to get you to buy non sense vacation packages! They need to stop this !
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and the buffet was great for the kids.
Stayed 8 nights in Apr 2026
Verified review

8/10 Good

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool it is very nice it could have been a little cleaner. We loved the food in the little mall that was unique. Seems like they had a problem with the long tailed cats being a nuisance. Did a rally good job cleaning the rooms every day. The sales people on the beach came by about every 25 minutes all morning long there could be less. I would recommend this for families.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so beautiful to me. The animals just made that mire adventurous. The food was delicious and the display of the food was just gorgeous. I loved our room and the cleanliness of it. I can say enough about the pool are. There was plenty on space for everyone. This place was super great.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Morgan A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone everyone’s incredibly friendly and accommodating everywhere you go.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really takes care of you. Small tip goes a long way.
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Enjoyed all of the wildlife. Beach setup was great! Pools were hot and dirty. Not refreshing at all. Expected better food at buffets and restaurants at this level of resort. Have been to many AI resorts in Riviera Maya and food was much better at less expensive resorts like Sandos, El CID, Riu. We paid to up grade to Lindo from Beach for the AC at buffets and lobby bar but felt food quality/AC was lacking overall.
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and very helpful
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Misa

Liked: Staff & service, amenities
Positive: Restaurants and food were good, staff were friendly, lots of wildlife on the property, beach chairs, rooms were great, pool activities, shopping center with a playground for kids, dessert places, and bellboys were helpful with calling for shuttle rides. Negative: You will get approached multiple times to attend one of their membership presentations. The pool is huge but dirty, drinks were poor quality, and we saw some type of rat inside the restaurant. The staff chased it into the kitchen to move it away from the other guests. There is only one location to pick up towels (we had to walk back from the beach to get a towel). There is also an inability to book specialty restaurants through the app (nothing was available), and you have to depend on the concierge to do it. Overall: It’s a decent place and appropriate for the price. I would not return because I prefer to explore other resorts.
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with lots of nature and animals. The kids loved the peacocks, flamingos and the pool. The convenience and the efficiency of the laundry service were so helpful. Rooms were quiet and comfortable. I’d visit again.
Stayed 6 nights in Mar 2026
Verified review

6/10 Okay

Giovanni

Liked: Staff & service
Nothing special, was just ok, almost all the restaurants and buffet are open air just fans that spin, and was very hot and uncomfortable. The beach was full of weeds and smelly, we used the pool and was kind of dirty. The people working there are great, the room was nice, we had no view at all from the porch just trees. Will not recommend this place.
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Dimitre

Liked: Cleanliness, amenities, property conditions & facilities
Massive hotel with great amenities for the kids and a really nice beach.
Stayed 8 nights in Nov 2025
Verified review

10/10 Excellent

Benjamen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was awesome
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful family vacation. Grounds were beautiful. Staff was excellent. Pools were great. Super fun activities and entertainment. We will be back!!!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Ardit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Very well maintained property. Staff always ready to help.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Eleonora

Liked: Cleanliness, amenities, property conditions & facilities
Great place, friendly staff, delicious food!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and well maintained. Staff were amazing and so helpful. Our stay was 6 days and boredom was never an issue. From the pools, to the beach and all the different shows at night, there was always some to peek your interest. The wildlife were fun to watch as well. Beautiful experience!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Great All inclusive, plenty of food options, great staff and well kept property. Golf course is amazing but a real challenge. Would highly recommend
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Deb

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Great vacation but very hard to make dinner reservations. The staff were excellent!
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

Sindy

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Iberostar Waves Paraíso del Mar was okay overall, but there were a few things that disappointed us. The biggest issue was the pool. It was so warm that it wasn’t very refreshing, especially on hot days. We were looking forward to cooling off, but the water felt almost too warm to enjoy. The food was decent, but nothing special. There was a good variety, but overall it was just average and didn’t really stand out compared to other all-inclusive resorts. One thing that felt unfair was that many amenities weren’t actually available to all guests. For example, the water park at the neighboring Iberostar hotel required either a $99 per person day pass or a membership to use. We also noticed that access to some other facilities was restricted in the same way. Since all of the resorts are part of the same complex, it would have been nice if more amenities were included for all guests. The staff was friendly, the grounds were beautiful, and the beach was nice, so there were definitely positives. Overall, we had a decent vacation, but we think there is room for improvement, especially regarding included amenities and the quality of the food.
Stayed 7 nights in Aug 2026