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Hotel Xcaret Mexico - All Parks / All Fun Inclusive

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Photo gallery for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

A swimming pool surrounded by natural rock formations and lush greenery. - Hotel Xcaret Mexico - All Parks / All Fun Inclusive (Playa del Carmen)
Creator video - submitted by Sallytrubella Travel Shop
An aerial view of a coastal area with clear turquoise waters, sandy beaches, and lush greenery. - Hotel Xcaret Mexico - All Parks / All Fun Inclusive (Playa del Carmen)
A resort with a natural rock bridge over a turquoise pool, surrounded by lush greenery and a clear sky. - Hotel Xcaret Mexico - All Parks / All Fun Inclusive (Playa del Carmen)
A room with two beds, a straw wall, a view of the ocean, and a thatched roof. - Hotel Xcaret Mexico - All Parks / All Fun Inclusive (Playa del Carmen)
Luxury
5.0 star property
8.8

Excellent

Property highlights

Located close to Cenote Santa Cruz and Xcaret Eco Theme Park, Hotel Xcaret Mexico - All Parks / All Fun Inclusive provides free full breakfast, a free roundtrip airport shuttle, and 2 swim-up bars. Treat yourself to Ayurvedic treatments, a manicure/pedicure, or reflexology at Muluk Spa, the onsite spa. At the 20 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mexican cuisine. The 24-hour gym offers yoga classes and fitness classes; other things to do include kayaking, rowing/canoeing, and hiking/biking. Guests can also expect to find 2 poolside bars, a terrace and designer stores on site.

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pet friendly

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Suite, Oceanfront (Adults Only)

A hotel room with a large bed, a desk, a chair, a small table, and a sofa. There is a TV mounted on the wall and a window with a view of the ocean.

Suite, Oceanfront (Adults Only)

  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Oceanfront

A hotel room with a large bed, a desk with a chair, a balcony with a view of palm trees, and a large framed artwork on the wall.

Family Suite, Oceanfront

8.4 out of 10
Very good
(7 reviews)
  • Ocean view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Garden

A hotel room with a sofa, a bed, a dining table, and a TV.

Suite Garden

8.2 out of 10
Very good
(119 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

A dining area with a wooden table and chairs, a woven pendant light, and large windows offering a view of greenery.

Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View

A hotel room with a bed, desk, and a TV. The room has a balcony with a view of the sea.

Suite, Ocean View

9.0 out of 10
Wonderful
(34 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River

A hammock on a balcony with a view of a pool and a building with stone walls and balconies.

Suite River

8.8 out of 10
Excellent
(101 reviews)
  • River view
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Oceanfront (Swim-up, Adults Only)

A pool area with a stone wall, a hammock, and a reflection in the water.

Room, Oceanfront (Swim-up, Adults Only)

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Swim Up, Garden)

Room

Room (Swim Up, Garden)

9.0 out of 10
Wonderful
(19 reviews)
  • Garden view
  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite (Adults Only)

A modern hotel room with a bed, two chairs, a desk, and a small stool.

Junior Suite (Adults Only)

  • Sea view
  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (River, Adults Only)

A modern hotel room with a large bed, a sofa, a dining table, and a desk.

Suite (River, Adults Only)

9.6 out of 10
Exceptional
(7 reviews)
  • River view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (River Spa)

A modern room with a glass table, wooden chairs, a large TV, and a balcony with a hammock.

Suite (River Spa)

9.0 out of 10
Wonderful
(9 reviews)
  • River view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Spa)

A modern hotel room with a large bed, a desk, a dining area, and a TV mounted on the wall.

Junior Suite (Spa)

  • Garden view
  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Garden Spa, Adults Only)

A modern hotel room with a large bed, a balcony with a hammock, a desk, and a TV.

Suite (Garden Spa, Adults Only)

9.4 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (River Jump)

A modern bedroom with a bed, bedside tables, a sofa, and a large mirror.

Suite (River Jump)

  • River view
  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Master)

A modern bedroom with a large bed, two armchairs, a wooden coffee table, and a dining area with a chair and table.

Suite (Master)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite

A modern bedroom with a bed, bedside tables, a sofa, and a large mirror.

Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Connecting Rooms (Garden)

A hotel room with two beds, a wooden headboard, a desk with a chair, and a large window with a view of palm trees.

Suite, 2 Bedrooms, Connecting Rooms (Garden)

  • Sleeps 8
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (Garden, Adjoining)

A hotel room with two beds, a wooden headboard, a desk with a chair, and a large window with a view of palm trees.

Suite, 2 Bedrooms (Garden, Adjoining)

  • Sleeps 8
  • 2 Queen Beds

About the neighborhood

Located in Playa del Carmen, Hotel Xcaret Mexico - All Parks / All Fun Inclusive is near theme parks and on the beach. The area's natural beauty can be seen at Cenote Santa Cruz and Cenote Chaak Tun, while Xenses Park and Xcaret Eco Theme Park are popular area attractions. Traveling with kids? Don't miss Xplor Theme Park and Xaman Ha Aviary. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with cave exploring and ziplining nearby. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710

What's nearby

  • A person in a pink swimsuit swimming in a clear turquoise pool surrounded by lush green moss-covered walls.
    Xcaret Eco Theme Park
    19 min walk - 1.0 mile
  • Museum of Popular Mexican Art
    11 min walk - 0.6 miles
  • Cenote Santa Cruz
    16 min walk - 0.9 miles
  • Xenses Park
    17 min walk - 1.0 mile
  • Xplor Theme Park
    3 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN)
    60 min drive

Restaurants

  • El Xentral
    10 min walk
  • The Buffete
    3 min walk
  • Occidental Vacation Club First Club Lounge at Grand Xcaret
    10 min walk
  • Festival Grand Buffet
    9 min drive
  • Las Playas - Hotel Xcaret México
    13 min walk

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Property amenities

Restaurants on site

  • CHIBALI
  • LA CANTINA
  • LA TRAJINERA
  • MERCADO LA MERCED
  • XIN GAO

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have a pool?

Yes, this property has an indoor pool, 15 outdoor pools, and a children's pool.

Is Hotel Xcaret Mexico - All Parks / All Fun Inclusive pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 3000 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Check-out is at noon.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Some rate plans available at this property are all-inclusive.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

8.8

Excellent

9.4

Cleanliness

9.2

Amenities

8.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1224 out of 1783 reviews
Rating 8 - Good. 204 out of 1783 reviews
Rating 6 - Okay. 153 out of 1783 reviews
Rating 4 - Poor. 82 out of 1783 reviews
Rating 2 - Terrible. 120 out of 1783 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful very clean, food was delicious, staff were very friendly
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for families !!!
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely stunning. Every employee we came in contact with was so helpful and kind. The food, both buffets and restaurants, were delicious. We would definitely stay here again.
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean room.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just got back from Xcaret and it was absolutely amazing! Hands down the BEST all-inclusive resort ever!! The food, service, show's and location were all incredible. You definitely need to check it out for your next trip, all worth it!!
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best all inclusive in the world, we dont want to ever go to another all inclusive hotel
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely breathtaking. There were so many things to do. The staff were very friendly. We were there for 5 days and we didn’t get a chance to explore all the hotel has to offer.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience and great service
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great for kids they will have a fantastic time.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Lots of walking but food was good and parks were fun. Needs more nightlife though
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best vacation we ever had in our lives! The food was delicious and the parks were fun and amazing.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best vacation ever! The property, restaurants, and parks are great. Xplor park is a must.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience for families!
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing, this was a spring break vacation for the family and quite honestly it was very impressive How clean the facility was, the resort is huge probably one of the biggest ones that we’ve stayed at and to be able to maintain the aesthetic and cleanliness on something this large was impressive. The staff was very helpful and guiding us through the resort. I do feel like this place could benefit from having golf carts available to get to different areas of the resort, besides that everything was amazing and highly recommended for families
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent food, concierge staff, tour people and room was amazing
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, many things to do. Delicious food. Will 100% be going back
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every minute of this beautiful resort. Our room was cleaned daily and new towels were brought in. Staff were nice and always helpful. Food was delicious and a time was had by all 4 of us.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything’s amazing Staff Super helpful Nice welcoming food amazing a lot Of Fun
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, beautiful rooms, food was amazing. So much to do specially with kids.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! The staff are so kind and welcoming! I loved every second of my time in this place.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with the family. Can be a little overwhelming due to the size of it but once you figure out where everything is, it is truly amazing.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Nice staff
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, all staff was very helpful.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family stay. Had alot of fun and staff was very helpful. One thing I wish I knew is that if you make reservations to be picked up and transported to Xel-Ha, Xplor or any park and you don’t end up going you get charged. Even though it’s included in the hotel all inclusive to all parks.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Xcaret Mexico was amazing. 10/10 would recommend. So many different varieties of activities,restaurants,bars and pools. Already recommended this place to friends and family. Definitely going back soon. Best bang for your buck all inclusive resort.
Stayed 3 nights in Aug 2026