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Hotel Hulku

2.5 star property
Hotel with an outdoor pool, 4-minute walk to Central Square

Choose dates to view prices

Located in Central Square, Hotel Hulku offers tranquility and urban convenience. Guests enjoy the outdoor pool, peaceful garden, and easy access to attractions like Nuestra Senora del Carmen Church. The hotel's library provides a quiet retreat after exploring the area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room with kitchenette, 2 Double Beds

Superior Double Room with kitchenette, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room with kitchenette, 2 Double Beds

Highlights

Balcony
Air conditioning
Kitchenette
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, 2 Double Beds

Highlights

Balcony
Air conditioning
Kitchenette
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Microwave
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Kitchenette
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Microwave
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Ave.20 entre 4 y 6 norte Col.Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Central Square - 5 min walk - 0.3 miles
  • Playa del Carmen Maritime Terminal - 8 min walk - 0.5 miles
  • Playacar Beach - 8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Café Andrade - ‬2 min walk
  • ‪Osteria De Roma - ‬1 min walk
  • ‪AY Taco PDC - ‬3 min walk
  • ‪La Brocherie - ‬2 min walk
  • ‪Lost Tiki - ‬1 min walk

About this property

Hotel Hulku

Hotel near Central Square
Located close to Nuestra Senora del Carmen Catholic Church, Hotel Hulku provides a terrace, a garden, and a library. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities.
Other perks at this hotel include:
  • An outdoor pool
  • Continental breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge)
  • A banquet hall, smoke-free premises, and 1 meeting room
  • A 24-hour front desk, free newspapers, and tour/ticket assistance
Room features
All guestrooms at Hotel Hulku offer perks such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: USD 6 for adults and USD 3 for children
  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 4 buildings
  • 4 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 6.00 for adults and USD 3.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9 AM to 9 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Hulku
Hotel Hulku Playa del Carmen
Hulku Playa del Carmen
Hotel Hulku Hotel
Hotel Hulku Playa del Carmen
Hotel Hulku Hotel Playa del Carmen

Frequently asked questions

Does Hotel Hulku have a pool?

Yes, this property has an outdoor pool. Pool access is from 9 AM–9 PM.

Is Hotel Hulku pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel Hulku?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Hulku?

Check-out is at 11 AM.

Does Hotel Hulku provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Hulku located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Central Square and Nuestra Senora del Carmen Catholic Church. Ecopark Kantun Chi is 15.1 mi (24.2 km) away.

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Reviews

Hotel Hulku Reviews

8.2

Very Good

8.8

Cleanliness

8.2

Location

8.6

Staff & service

9.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 86 out of 218 reviews
Rating 8 - Good. 80 out of 218 reviews
Rating 6 - Okay. 32 out of 218 reviews
Rating 4 - Poor. 11 out of 218 reviews
Rating 2 - Terrible. 9 out of 218 reviews

Reviews

10/10 Excellent

raquel

Liked: Cleanliness, amenities, property conditions & facilities
Evething ok
Stayed 1 night in Aug 2025

8/10 Good

Sushil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staffs were friendly and the tropical vibe was grand. Two cons: 1. We had to have the hotel bracelet/wrist band on all the time-we hated it. 2. Noise from the hostel nearby-There is no way you can avoid the noise until about 12 midnight and until past midnight on some nights. Breakfast was good enough (healthy too) however we had the same menu with the same few options to choose from every single day. More variety would make it a lot better. Wi-Fi was spotty (won’t work if using for work) but we didn’t mind, we were trying to stay away from the web other than a few mins of social media browsing. Overall, other than the noise issue, it is a nice hotel in a perfect location.
Stayed 6 nights in Oct 2025

10/10 Excellent

Martha Aurora

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel recommended for the location
Stayed 3 nights in Jul 2024

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel!

Really nice hotel close to everything yet feels tucked away from the hustle and bustle thanks to the tropical courtyard. Room was clean and comfortable and staff were very accommodating. Some loud music from the hostel nearby but this finished by midnight so didn’t affect our stay. Would stay here again!
Stayed 1 night in Mar 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location. The staff is friendly and the rooms are clean.

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good I love the place
Stayed 5 nights in Feb 2023

8/10 Good

Anabelle de los Angeles

Liked: Cleanliness, staff & service
It was an oka
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Nice, but noisy.

Beautiful property, but anything but tranquil. Not the hotel's fault, just the downtown location and nearby party bars. Lush, jungle setting. Great rooms, clean, great service, nice pool, good breakfast.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay! Short in distance to the beach and different restaurants! Clean and calm property !!
Stayed 4 nights in Aug 2023

10/10 Excellent

Nick, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed there. The staff is excellent as well as the location!!!
Stayed 1 night in Aug 2022

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, clean and good spot to stay, close to 5th Ave and bus station. Mini resort feel inside the city.
Stayed 1 night in Mar 2023

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable
Stayed 5 nights in Nov 2024

4/10 Poor

9

Liked: Staff & service
Disliked: Cleanliness
Extremely noisy. Near the hotel, there were several music bars and party places and it didn't stop all night. The shower pressure was really weak. However everybody in hotel was really nice and the interior was stunning.
Stayed 4 nights in Jan 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

A little outdated with room keys and tv remotes but overall good quality for your money. Just like the pictures- nice pool
Stayed 1 night in Jul 2024

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was very cold! But I did go February! Hotel is beautiful! Perfect for pictures! It’s not what you think from the outside.
Stayed 3 nights in Feb 2024

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing

6/10 Okay

Mia

Liked: Cleanliness, amenities
Ok hotel, not bad for the price. No hot water at all to take a shower. Me and my boyfriend struggled to take showers daily. Friendly staff.
Stayed 3 nights in Jul 2022

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omar was super helpful and friendly. Extended our stay with zero issues. Noisy at night but we expected that and it wasn't an issue. Saw lots of different kinds of birds and a family of bats that circle the courtyard every morning clearing out the bugs. It's like a tropical oasis and no one bothers you. Coffee, tea, fruit, yogurt, and toast available in the morning in the beautiful garden cafe which is very convenient. Walkable to the dental clinic that placed my implants and 5th ave. Lots of fountains and hanging plants. Room stayed at perfect temp. Only downside is the stairs which can be hard for people with mobility issues. overall
Stayed 3 nights in Mar 2025

8/10 Good

Veronica, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has an overall exclusive boutique hotel feel and atmosphere. Love the lush gardens everywhere u look and the beautiful pool with water features. Also like the hammocks and small personal patio areas outside every room. Only problem i disliked was getting a room w a kitchenette with no functional fridge but the problem was corrected. Staff very friendly and helpful.my family and I had a great stay! Thank you!
Stayed 4 nights in Jul 2022

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Extended my stay because of how great the atmosphere was and the variety of plants and animals. We loved seeing the bats swoop through in the morning getting the bugs. No bugs to be found on the property. Lots of cool lizards running around though and the staff were always very friendly and helpful. Omar at the front gate was very courteous and helps with the luggage and any questions. I went in and out a lot because of all of our appointments and running to the store and they never made it seem like it was a pain to buzz me in every time to the property which was nice. Overall great experience and definitely great value for the money. I've stayed at five star resorts that didn't have as helpful staff. Will definitely return. Only downside was the noisiness from the bar, Disco, hostel across the street but we knew about it beforehand and it wasn't really an issue. The location is Central to a lot of the nightlife so there is no avoiding it wherever you go. 10/10
Stayed 1 night in Mar 2025

2/10 Terrible

Alexandra

Liked: Room comfort
Disliked: Staff & service
Really bad experience!! They closed the parking door and didn't let us in until my husband and other guests complained!! We didnt had water in our shower 2 days at different hours. At the restaurant there was only 1 waitress, for all the guests.
Stayed 4 nights in Apr 2023

8/10 Good

Destiny

Liked: Cleanliness, staff & service, amenities
Pros: the staff, location, food, rooms Cons: TV, Mini Fridge I want to start by saying the staff is very accommodating, kind and multilingual if your Spanish still needs some work. This place is awesome. The property is a hidden gem you would never be able to guess that it looks like it does on the inside. The environmental fee is 66 pesos and it must be paid in cash. I didn't personally see this mentioned anywhere while booking but the front desk informed me and were very kind about it. If you are traveling here pack extra towels and washcloths, they do have towels available for rental for the pool but if you do not want that option please pack your own. You may not bring the towels out of the room and to the poolside. The room was open and comfortable. There was so much air and natural light coming in. We could see coconut trees outside of our window. There is noise from the party scene down the street at night but it didn't bother our family. If you are a light sleeper it may bother you. The TV was pretty small and way up high. It did not have any streaming capabilities or the ability to cast your phone to the TV either. There is a mini fridge in the room but it doesn't actually get anything cold. There is no microwave to reheat anything you had anyway. Breakfast was absolutely delicious nothing but good things to say there. We would absolutely stay here again.
Stayed 2 nights in Jan 2025

6/10 Okay

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno ere limitado en opciones y en platillos que podrían servir, si usamos la alberca, muy bien, solo el agua muy fría
Stayed 3 nights in Oct 2025

6/10 Okay

Carla

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Mysigt ställe, omringad av växter. Fin pool. Rent och snyggt. Välskött ställe. Många mysiga platser runtom på hotellet att sitta vid. Service var dock helt värdelös. Otrevlig och ointresserad personal. Ingen service mind alls. Restaurangen har en menu men har inget av det som står finns hemma förutom frukosten. Cyklarna får bara användas mellan 8-15, och max 2 timmar per dag, vilket är logiskt då ingen annan använde dem. Dessutom var kedjorna helt rostiga och i dåligt skick överlag. Kändes som dom bara hade cyklarna där för visning för att det låter bra att det finns cyklar tillgängligt för hotellgästerna.
Stayed 4 nights in May 2025

6/10 Okay

Santiago

Liked: Cleanliness, property conditions & facilities

Excelente ubiacacion pero servicio a mejorar

El hotel estaba en reparación y no nos avisaron con antelación. Llegamos solo 1 hora antes del check in, la persona en recepción nos avisó que no tenían luz, que a las 3 ya nos iban a poder dar entrada y no era siquiera posible estacionar el vehículo en su estacionamiento para evitar pagar parquímetro en la calle. Dos horas después una señora diferente de recepción muy amable, se percató del hecho y nos permitió estacionar el vehículo. Su albañil que estaba haciendo reparaciones, se puso hacer mezcla de cemento a un lado de nuestro vehículo, salpicándolo de cemento. En ningún momento se nos solicitó mover el vehículo a otra área para no afectar sus labores de mantenimiento. La atención al final, fue completamente diferente a otras ocasiones que nos hemos hospedado. En general el hotel está en buenas condiciones, tranquilo y su ubicación ideal cerca de la 5ta avenida y parques.
Stayed 1 night in Apr 2025
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Policies

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