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D´Margo Hotel

Property class: 3

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A short walk from Quinta Avenida and Playa del Carmen Main Beach, D´Margo Hotel provides a rooftop terrace, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed | Blackout drapes, WiFi (free), individually decorated

Basic Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Blackout drapes, WiFi (free), individually decorated

Standard Room, 2 Queen Beds

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located near the beach, D´Margo Hotel is in Gonzalo Guerrero, a neighborhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xcaret Eco Theme Park and Xaman Ha Aviary are also worth visiting. Visit our Playa del Carmen travel guide
Map
Calle 10 norte entre 5 av y la playa, Calle 10 norte entre 5 av y la playa, Playa del Carmen, QROO, 77710

What's nearby

  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    1 min walk - 0.1 miles
  • A performer in a green costume suspended above a crowd in a dimly lit venue.
    Calle 12
    1 min walk - 0.1 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    2 min walk - 0.1 miles
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    3 min walk - 0.2 miles
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN)
    50 min drive

Restaurants

  • Cervecería Chapultepec
    1 min walk
  • Starbucks
    1 min walk
  • Fah Restaurant Bar
    1 min walk
  • Mi Jardin Secreto
    1 min walk
  • Porfirio’s
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe

Things to do

  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Oven
  • Rice cooker
  • Shared kitchen access
  • Stovetop

More

  • Access via exterior corridors
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 150 per accommodation, per stay, plus a deposit of MXN 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Frequently asked questions

Does D´Margo Hotel have a pool?

Yes, this property has an outdoor pool.

Is D´Margo Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 500 per stay and a fee of MXN 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at D´Margo Hotel?

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM.

What time is check-out at D´Margo Hotel?

Check-out is at noon.

Where is D´Margo Hotel located?

Located in Gonzalo Guerrero, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 10 minutes.

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Reviews

D´Margo Hotel Reviews

6.4

7.0

Cleanliness

8.0

Location

7.2

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 9 out of 30 reviews
Rating 8 - Good. 4 out of 30 reviews
Rating 6 - Okay. 6 out of 30 reviews
Rating 4 - Poor. 4 out of 30 reviews
Rating 2 - Terrible. 7 out of 30 reviews

Reviews

Verified review

8/10 Good

Ma del Rocio

Liked: Cleanliness, staff & service, room comfort

Buen lugar

Es un lugar muy bueno cerca de la playa y la quinta avenida, su personal muy amable, limpio, solo un poco desgastado por el tiempo
Stayed 1 night in Jan 2022
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place and staff. Very noisy hotel, the hotel does not look like at all like the photo. They make you check-in a front office, then move you to an other hotel, which is located right in the middle of the 4 main night club. I had a shared bathroom, without hot water obviously. Of course, your room does not have closed windows to make sure you can enjoy the street and night club noise / musique, so you cannot sleep. Get away for that hotel, and there is cheaper and better place.
Stayed 1 night in Mar 2021
Verified review

6/10 Okay

Hector Alejandro

Liked: Staff & service, room comfort

Buena relación calidad precio

El checkin fue tardado, nos movieron a otro edificio el cual esta en el área de antros y era demasiado ruidoso de noche. El aire acondicionado no servia, tuvieron que repararlo. Si es buena la ubicación, es céntrico y pasos de la playa. Tiene alberca aun que no es bonita. El personal es amable. Por el precio si esta muy bien, pero obvio no esperes lujos.
Stayed 1 night in Mar 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno, bonito y barato.

Increíble atención de Marisol.
Stayed 2 nights in Feb 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
The art across the buildings was great. Huge canvas that covered over blank or utility spaces really gave a good feel to here. The price was very fair. If you chose basic $20 American and $25 for AC. The rooms were nice enough. There is an area for hammocks and couches in the shade that over looks the street.
Stayed 1 night in Jan 2021
Verified review

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

only to sleep

service ok...nice location
Stayed 1 night in Dec 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Convenient, a block from the beach. Very nice if you're looking for simple
Stayed 3 nights in Mar 2020
Verified review

4/10 Poor

Olga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésima experiencia

Pésima experiencia, supuse que no sería un hotel increíble por el costo, pero lejos de eso el aseo de la habitación, el trato del personal, se pusieron a lavar un corredor a las 7 am arrastrando una cubeta. No recomiendo este hotel en absoluto. Lo único excelente es su ubicación
Stayed 3 nights in Mar 2020
Verified review

6/10 Okay

Verified traveler

Disliked: Staff & service
Está muy cerca de la playa, pero los procesos de atención con el personal a cargo son demasiado lentos.
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel a bajo costó a unos pasos de la playa. Tiene un ambiente muy relajado. Ampliamente recomendado
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

ROMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Muy grata estancia y el personal amable. Hotel aunque modesto y económico, brinda una excelente ubicación, realmente es muy recomendable
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación excelente. Buena atención, cerca de todo. Paseos. Comidas. Diversión Muy buen precio. Tranquilo, ambiente agradable. Zona agradable.. Familiar 100% recomendable
Stayed 5 nights in Feb 2020
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No es lo que parece, instalaciones muy feas al igual que la ropa de cama...
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El peor hotel que he visitado

Es un Hotel horrible. Nada recomendable. Las camas son muy viejas, el ventilador casi a punto de caerse. No realizaron limpieza durante los 3 días que estuve ahí y para colmo encontré una cucaracha. La peor experiencia que he tenido.
Stayed 3 nights in Feb 2020
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property seemed unsafe. Very loud music from clubs. No screen in window. Air conditioner didn’t work. Toilet seat too small for toilet. Front desk person was asleep when we arrived. No outlets at all. But that being said, $20 was a very fair price for the night.
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No se podía ver la tv (falla de proveedor izzi),.....
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They want to charge extra for the AC, terrible WiFi, No windows so during the night really noisy
Stayed 7 nights in Jan 2020
Verified review

2/10 Terrible

AC

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK HERE worst place ever, smelly, the manager was not only rude but a liar. I didn't stay a soon as walked in after waiting for 20 min they gave me my key to a room without AC and only had an old rusty fan. I went back immediately to let the manager know that I couldn't stay in that place. She told me that I had to contact Expedia immediately. Thankfully my travel agent found another place for me to stay with my daugther. I called expedia to follow up on the case and the manager had said that I stayed for few hours and left without telling anybody and I took the keys. I was beyond mad for this I told Expedia that I will call the local authorities to report this behavior towards tourist. I asked them to do not advertise them anymore for the tourist safety. I speak language and even that wasn't enough to deal with these people. I hope Expedia doesn't do business with them in the future. Please spend a little more and stay in a different place. Playa del Carmen is a beautiful place and this hotel gives it a bad reputation. I hope this review is helpful for anybody thinking about staying in this place. Note - I didn't get my money back I even gave them 3 dls cash for taxes . Expedia gave me a voucher but to be honest this experience should not have happened in the first place if Expedia doesn't do business with this hotel.
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

Alejandra

Liked: Cleanliness
Disliked: Staff & service

Cumple básicos

Buena ubicación, mucho ruido en la noche porque está en medio de bares, si eres de buen sueño y de larga fiesta esta súper. Caminas 1 minuto y estás en la entrada a la playa, hay agua caliente, es básico y lo que necesitas si estás fuera todo el día y solo lo usas para lo básico: dormir y bañarte
Stayed 3 nights in Dec 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
cleaning and household staff reasonably good... last day of my stay my room was not cleaned and there was no toilet paper for over 24 hours nobody bothered very little English spoken difficult to explain if your needs to these.. in Times Gone by I can imagine this was a beautiful property now it is very worn around the edges not up to Snuff
Stayed 4 nights in Nov 2019
Verified review

6/10 Okay

daniel

Liked: Cleanliness, staff & service

Basic room. Good value.

Decent, clean basic hotel.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel muy cerca de todo, limpio staff muy atento . Muy recomendable Gracias
Stayed 2 nights in Jul 2019
Verified review

2/10 Terrible

Victor Manuel

Stayed 1 night in Feb 2023
Verified review

2/10 Terrible

Trang

Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022