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Holiday Inn & Suites Pittsfield-Berkshires by IHG

Property class: 3

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Photo gallery for Holiday Inn & Suites Pittsfield-Berkshires by IHG

Unclassified image, 1 of 93, button - Holiday Inn & Suites Pittsfield-Berkshires by IHG (Pittsfield)
A buffet area with a counter, food items, and a beverage station. - Holiday Inn & Suites Pittsfield-Berkshires by IHG (Pittsfield)
A modern hotel room with a sofa, a TV, a kitchen area with bar stools, and a patterned floor. - Holiday Inn & Suites Pittsfield-Berkshires by IHG (Pittsfield)
A round dining table set for a formal event, with white tablecloth, silverware, and purple napkins. - Holiday Inn & Suites Pittsfield-Berkshires by IHG (Pittsfield)
A hotel room with a large bed, a desk with a lamp, a television, and a view of the city. - Holiday Inn & Suites Pittsfield-Berkshires by IHG (Pittsfield)
Consider a stay at Holiday Inn & Suites Pittsfield-Berkshires by IHG and take advantage of a terrace, shopping on site, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a hair salon.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room

A bed with white bedding and pillows against a brown headboard.

Standard Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a bed, a desk with a television, a chair, a small table, and a wall-mounted lamp.

Standard Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Accessible

A hotel room with a bed, bedside tables, a desk, a chair, a TV, and a window with a view.

Standard Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a television.

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(84 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible

A hotel room with two beds, a desk, a chair, and a television.

Standard Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible

A hotel room with two beds, a desk, a chair, and a television.

Room, 2 Queen Beds, Accessible

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, Multiple Beds

A hotel room with two beds, a television, a desk, and a sofa.

Suite, Multiple Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, bedside tables, a desk, a chair, a TV, and a window with a view.

Suite, 1 King Bed with Sofa bed

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed with Sofa bed, Pool View

A hotel room with a gray sofa, a bed with white bedding, a wooden headboard, a gray wardrobe, a small table with a lamp, and a television.

Studio Suite, 1 King Bed with Sofa bed, Pool View

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a television, a chair, a small table, and a wall-mounted lamp.

Standard Room, 1 King Bed

8.2 out of 10
Very good
(51 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a gray sofa, a bed with white bedding, a wooden headboard, a gray wardrobe, a small table with a lamp, and a television.

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Pittsfield, Holiday Inn & Suites Pittsfield-Berkshires by IHG is in the city center and near a train station. Colonial Theater and Herman Melville's Arrowhead are local landmarks, and travelers looking to shop may want to visit Guido's Marketplace and Lee Premium Outlets. Lichtenstein Center for the Arts and Berkshire Museum are also worth visiting. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby. Visit our Pittsfield travel guide
Map
One West Street, Pittsfield, MA, 01201

What's nearby

  • A town with historic buildings, a prominent yellow church, and a mountainous backdrop.
    Berkshire Museum
    2 min walk - 0.1 miles
  • Colonial Theater
    3 min walk - 0.2 miles
  • Lichtenstein Center for the Arts
    5 min walk - 0.3 miles
  • Berkshire Athenaeum
    5 min walk - 0.3 miles
  • Barrington Stage Company
    8 min walk - 0.5 miles

Getting around

  • Pittsfield Intermodal Transportation Center
    6 min walk
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    12 min drive

Restaurants

  • Cumberland Farms
    11 min walk
  • Dunkin'
    6 min walk
  • Dunkin'
    11 min walk
  • Burger King
    5 min walk
  • Angelina's Subs
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: USD 12.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Library
  • Shopping
  • Ski passes
  • Wine tours

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (38 inches high)
  • Handrails in stairways (36 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 25 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 12.99 per person
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010502360
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Holiday Inn & Suites Pittsfield-Berkshires by IHG pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Check-out is at noon.

Where is Holiday Inn & Suites Pittsfield-Berkshires by IHG located?

Located in the heart of Pittsfield, this hotel is within a 5-minute walk of Berkshire Museum, Colonial Theater, and Berkshire Athenaeum. Lichtenstein Center for the Arts and Barrington Stage Company are also within 10 minutes. Pittsfield Intermodal Transportation Center is 6 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn & Suites Pittsfield-Berkshires by IHG Reviews

7.8

Good

8.2

Cleanliness

7.2

Amenities

8.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 416 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 96 out of 1000 reviews
Rating 2 - Terrible. 71 out of 1000 reviews

Reviews

Verified review

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities
Well located place. Nice rooms but the whole place needs some updating. Stale smoke smell throughout that they tried to cover with other fragrances. Staff was great and super helpful.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is currently under renovation which impacted parking and only 1 elevator available. Hotel staff, cleanliness and location excellent.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was spacious and clean but the parking was off site and only one of three elevators was working.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of construction going on, but the staff was great. They valet-parked my car and had it waiting for me in the morning. The room was clean and comfortable.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
0nly 1 of 3 elevators was working. It was a 11 story building, and there was a lot of waiting. My room was wonderful, very clean, and with a fabulous view.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our car broke down about 10-mins away and called the hotel. The hotel knew someone that would come pick us up since they didn’t have an Uber driver available in this town. They even allowed us to stay in extra because we couldn’t find a ride. They went above and beyond what they had to do. Also, I bet it’s gonna be beautiful after you finish the construction outside. Again it was one of the best experiences I’ve ever had in a hotel.
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Roxanne

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Problems with elevators. Rooms were clean but in disrepair. Parking is abysmal due to exterior construction. Staff were good but working under tough conditions. Very overpriced for what we got
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Margo

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet room. Comfortable bed linens
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From my check-in, throughout my stay and my check-out, everything was great! The staff were helpful and friendly. It was nice to have hot water for my showers. The breakfast was fantastic! Dinner was excellent. I look forward to my visit next week.
Stayed 4 nights in Jun 2026
Verified review

4/10 Poor

Hasel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The outside of the hotel is really run down. Granted they are doing a lot of construction, we had to park down the road because there wasn’t enough parking. The rooms are ok, but only one elevator was working so we had to wait a very long time to use it during multiple times. Staff was very courteous.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities
Room was clean. Bed was comfortable. Pool was nice. Bar was great.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
The elevators were not working very well or often. My room was nice though and the bed was very comfortable.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Dorothy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel needs major updates in the rooms. Staff was very friendly. Beds were comfortable. Room was clean but outdated. Parking at hotel was an absolute disaster. Not enough parking in their small lot. We had to park in a bank lot down the street and walk back to hotel. You wouldn't mind but a previous guest said it was the same for past few years. For the price, I would not stay there again with all the projects that are incomplete. Only 1 elevator was working so you waited 10 min. Before you could get on. Also heard that that issue was a few years old as well.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant! Clean and the restaurant was excellent!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but restaurant need to close later. Parking was an issue.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner (house Burger & fries) and Breakfast was very good.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sharon

The room was comfortable, and clean. The staff was very courteous and helpful. Breakfast was adequate. Check in and check out went smoothly.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous and rooms clean.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Linda

Liked: Staff & service
The staff was wonderful
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super clean and affordable and super nice staff
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Nora

Disliked: Staff & service, amenities, property conditions & facilities
There was only one functional elevator and it held up any movement in the entire hotel, we were staying on the 12th floor with bags. Housekeeping was trapped and could not move between floors efficiently to clean. The “valet” service was rude and coarse, often yelling at cars trying to park in the lot when there was no clear signage or direction. The room was clean enough but there was dark hair in the shower and all over the shower curtain, which is just gross. I paid twice the average rate for a concert at Tanglewood and was sorely disappointed, there was no indication at any point that the property was under intensive renovation.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Frank

Liked: Amenities
Very clean and friendly place
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi, for the most part, my stay was fantastic. The staff were excellent. Breakfast was awesome! The Restaurant and Bar were great! My one negative comment is about the lack of hot water in the morning for me to take a shower. Very disappointing. I am coming back there the next 2 weeks and I hope that the Hot Water situation will be rectified.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms. Loved the onsite restaurant & bar.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Frederick

Liked: Cleanliness, amenities
Clean room, convenient and tasty restaurant
Stayed 3 nights in Nov 2025