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Hotel Neptun – Lifeclass Hotels & Spa, Portorož

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Photo gallery for Hotel Neptun – Lifeclass Hotels & Spa, Portorož

A waterfront hotel with outdoor seating and a poolside area. - Hotel Neptun – Lifeclass Hotels & Spa, Portorož (Piran)
An indoor swimming pool with clear water, white walls, and ceiling. There are lounge chairs and a glass ceiling. - Hotel Neptun – Lifeclass Hotels & Spa, Portorož (Piran)
An outdoor seating area with white wicker furniture and large white umbrellas, overlooking a body of water. - Hotel Neptun – Lifeclass Hotels & Spa, Portorož (Piran)
A spacious lobby with a high ceiling, large potted plants, and modern lighting fixtures. - Hotel Neptun – Lifeclass Hotels & Spa, Portorož (Piran)
A chef preparing food in a kitchen with wooden cabinets and a tiled backsplash. - Hotel Neptun – Lifeclass Hotels & Spa, Portorož (Piran)
Luxury
4.5 star property
8.2

Very good

Luxury family-friendly hotel by the sea

Take advantage of a free breakfast buffet, a marina, and a playground at Hotel Neptun – Lifeclass Hotels & Spa, Portorož. Adventurous travelers may like the Pilates and fitness classes at this hotel. Treat yourself to thalassotherapy, hydrotherapy, or Ayurvedic treatments at the onsite spa. Yoga classes are offered at the health club; the property also has a hair salon, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with a steam room and a sauna.

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room, 1 Double Bed with Sofabed, Balcony (2+1)

A hotel room with two beds, a desk with a TV, a small table, and a cabinet.

Family Room, 1 Double Bed with Sofabed, Balcony (2+1)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Double Bed with Sofabed, Balcony (2+2)

A hotel room with a bed, bedside table, lamp, chair, and a small table with a plant.

Family Room, 1 Double Bed with Sofabed, Balcony (2+2)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Sea View

Room

Double or Twin Room, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double or Twin Room, Balcony

A hotel room with two beds, a desk, a TV, and a window with curtains.

Double or Twin Room, Balcony

7.8 out of 10
Good
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

About the neighborhood

Located in Piran, Hotel Neptun – Lifeclass Hotels & Spa, Portorož is in the city center and near a private beach. Piran Harbour and Izola Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Sečovlje Saltpans Nature Park and Škocjanski Zatok Nature Reserve. Traveling with kids? Consider Termaris Water Park, or check out an event or a game at Umag Central ATP Stadion Stella Maris. Discover the area's water adventures with snorkeling, water skiing, and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Portorož travel guide
Map
Obala 33, Piran, 6320

What's nearby

  • A waterfront with lounge chairs and umbrellas, a dock with a boat, and a building with a red roof in the background.
    Portoroz Beach
    3 min walk - 0.2 miles
  • Casino Riviera
    3 min walk - 0.2 miles
  • Termaris Water Park
    3 min drive - 1.1 miles
  • Obzidna Ulica
    3 min drive - 1.3 miles
  • Forma Viva
    6 min drive - 1.8 miles

Getting around

  • Koper Station
    27 min drive
  • Joze Pucnik Airport (LJU)
    115 min drive

Restaurants

  • Fritolin
    7 min walk
  • La Mar Restaurant
    5 min walk
  • Cacao
    5 min walk
  • Priceless Beach bar Portorož
    8 min walk
  • Parenzana Bike Pit Stop
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 15 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Bicycle cleaning area
  • Bicycle repair station
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Personal motorized watercraft
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 indoor pools
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Marina

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Electric bike charging
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 10 2027 to April 30 2027 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from June 21 to August 5:
  • One of the swimming pools
  • Sauna
The property will be renovating from November 2 2027 to December 22 2027 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Sauna

Guests will have access to the following alternate facilities during the renovation:

  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 5.0 per day

Property payment types

  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.13 per person, per night for adults; EUR 1.57 per night for guests aged 7-18 years old. This tax does not apply to children under 7 years of age.
  • Resort fee: EUR 3.50 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 130 per vehicle (one way)
  • Self parking fee: EUR 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hotel Neptun – Lifeclass Hotels & Spa, Portorož have a pool?

Yes, this property has 2 Indoor pools and a children's pool. One of the pools is closed seasonally each year from June 21 to August 5. One of the pools will be unavailable from January 10 2027 to April 30 2027 (dates subject to change). The property will be renovating one of the pools from November 2 2027 to December 22 2027 (completion date subject to change).

Is Hotel Neptun – Lifeclass Hotels & Spa, Portorož pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 15 per day. Limited spots are available.

What time is check-in at Hotel Neptun – Lifeclass Hotels & Spa, Portorož?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Neptun – Lifeclass Hotels & Spa, Portorož?

Check-out is at 11 AM. Late check-out is available for a fee.

Does Hotel Neptun – Lifeclass Hotels & Spa, Portorož provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 130 per vehicle applies.

Where is Hotel Neptun – Lifeclass Hotels & Spa, Portorož located?

This family-friendly Piran hotel is located by the sea, within a 5-minute walk of Casino Riviera and Portoroz Beach. Termaris Water Park and Plaža Marina are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Neptun – Lifeclass Hotels & Spa, Portorož Reviews

8.2

Very Good

9.0

Cleanliness

8.4

Location

8.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 47 out of 129 reviews
Rating 8 - Good. 55 out of 129 reviews
Rating 6 - Okay. 13 out of 129 reviews
Rating 4 - Poor. 10 out of 129 reviews
Rating 2 - Terrible. 4 out of 129 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice relax in Portoroz

Nice place for short relaxation. Tasty breakfast, all staff very friendly. Just do not follow Google to find the way to the hotel.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close to public and private beach. Neptun part of a bigger hotel-compleks. It was not clear to us how to find the reception which is in one of the other hotels. The hotel has lots of activities (whock we did not use). It's easy (and cheap) to use public transport for visit in Piran where there are lots of restaurants. Conclusion: Good hotel with balcony view to the see/Marina. Close to swimming area in the see.
Stayed 4 nights in Sep 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is extremely dated, poorly maintained, and appears to be well past its prime. There is an unpleasant smell throughout many areas of the property, and the overall condition feels worn and neglected. The layout is confusing, with multiple wings and sections that make it unnecessarily difficult to navigate. The key card system is also cumbersome and creates unnecessary inconvenience. The price is far too high for the standard of accommodation, facilities, and service provided. The breakfast was particularly disappointing; the selection was poor, the quality was below expectations, and the overall experience fell far short of what one would expect from a hotel at this price point. But the staff was nice
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually my room was changed to Grand Hotel Portoroz, and this review is about it, but all lately including Neptun are same owner
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Life class 👍
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Das Personal ist sehr freundlich. Unser Zimmer war ein Traum mit Balkon und Aussicht auf das Meer. Besser geht’s nicht. Das Frühstück war sehr lecker. Für jeden was dabei. Wir können es jedem empfehlen und würden wiederkommen.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Menu colazione molto nuono , menù cena sufficente
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Stanza impeccabile, personale ok
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Bewertung: ★★★☆☆ (3 von 5 Sternen) Das Zimmer war sauber und gepflegt, das Personal freundlich und aufmerksam – da merkt man, die geben sich Mühe. Die Lage ist top, zentral und trotzdem ruhig, also wirklich praktisch. Abzüge gibt’s fürs Bett (schon ein bissl vom Zahn der Zeit angenagt) und fürs Frühstück – essbar, aber nix, woran man sich später noch erinnert. Immerhin sind wir weder verhungert noch mit einem krummen Kreuz abgereist. Insgesamt: solide, aber a bissl frischer Wind würd dem Haus gut tun.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig fornøyd med hotellet. Rommet var stort og rent, god seng. Flotte basseng. Du må ha orientering sansen i orden da det er en del trapper og ganger for å komme seg til bassengene, frokost og resepsjonen.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Über Hotels.com Neptun (4 Sterne) gebucht und bezahlt. Bei Ankunft hat uns Neptun Hotel in Hotel Slovenija (5 Sterne) umgebucht. Noch näher an Strand. Wir sagen Dankeschön
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Staff & service
Bien placé mais assez loin du village de Piran environ 3,5 km. Peu d’activités aux alentours mise à part se baigner et se faire bronzer. Peu d’animation le soir. L’hôtel dispose d’un bar qui n’est jamais ouvert. Toutefois il dispose d’un très beau complexe Spa. Nous avions notre chambre à côté du local des femmes de ménage alors nous avons eu un peu de bruit le matin et des chariots devant notre porte pendant tout le séjour. Le personnel est moyennement aimable.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimi servizi, incluso le terme di Portoroz. Bellissima passeggiata che ti porta a Pirana….
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kváló panoráma

Nagyon jó elhelyzkedésű szálloda, ami igazából egy komplexum része. Kedves személyztet, jó wellness szolgáltatás, jó reggeli, kiváló panoráma. Egyedül a parkolás kicsit körülményes de ez mindenütt az a környéken.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness
Der Check - In war leider sehr umständlich. Wir mussten über 30 Minuten warten, bis uns jemand den Parkplatz geöffnet hat. Es wurden auch Parkgebühren für den Anreisetag verrechnet! Das Frühstück ist durchschnittlich und der Meerblick war leider auch nur sehr begrenzt.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war seht schön! Das Doppelbett hatte eine durchgehende Matratze und eine große Bettdecke für 2 Personen.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consigliatissimo in ogni aspetto
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parkplatz könnte im Preis inkludiert sein und sollte erst am Abend des Aufenthaltes geräumt werden müssen. Die Liegen am Strand sollten ebenfalls im Preis für Gäste enthalten sein.
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Consigliate camere di livello superiore alle camere di livello base. Possibilmente fronte mare...vista molto bella.
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Camera spaziosa , confortevole , condizionatore rumoroso e mal gestibile . Pulizia molto curata . I servizi lasciano molto a desiderare.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
piscine à l'eau de mer, proximité des commerces et de la plage . Des multitudes de bancs pour se poser
Stayed 9 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness
L'hotel è rinnovato e le camere sono confortevoli, anche se la temperatura era veramente troppo alta. Ottime la colazione e la cena a buffet. Poco agevole invece il parcheggio e i passaggi tra un hotel e l'altro. Avremmo gradito meno vincoli orari per i pasti per sfruttare al meglio la palestra che apriva tardi e le piscine che invece chiudevano alle 21 (la cena era programmata alle 19.45)
Stayed 1 night in Dec 2022
Verified review

4/10 Poor

Liked: Property conditions & facilities
Für die Sterne ein katastrophales Frühstück. Kein Service, keine frischen Produkte kein Fisch Alles lieblos
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness
Il prezzo è sicuramente il punto di forza rispetto ad altre strutture simili. Molto caotico il parco piscine. Carina l'area benessere anche se per arrivarci bisogna fare chilometri... Se cercate un weekend in coppia intimo non è esattamente la soluzione ideale
Stayed 1 night in Mar 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se devo proprio trovare un difetto è la chiusure delle porte delle camere, stando all'interno della prooria camera si sentono tropoo e danno fastidio.
Stayed 1 night in Dec 2021