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SpringHill Suites by Marriott Pigeon Forge

Property class: 3

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Photo gallery for SpringHill Suites by Marriott Pigeon Forge

A modern dining area with a long table, multiple chairs, and a bar counter with coffee machines. - SpringHill Suites by Marriott Pigeon Forge (Pigeon Forge)
An outdoor patio with stone walls, multiple tables and chairs, and a ceiling fan. - SpringHill Suites by Marriott Pigeon Forge (Pigeon Forge)
A multi-story hotel with a covered entrance and a landscaped area with a Christmas tree. - SpringHill Suites by Marriott Pigeon Forge (Pigeon Forge)
A modern hotel lobby with a curved wooden ceiling, a seating area with tables and chairs, a sofa with cushions, and a flat-screen TV mounted on the wall. - SpringHill Suites by Marriott Pigeon Forge (Pigeon Forge)
A swimming pool with a blue slide, surrounded by a brick wall and a building with multiple windows. - SpringHill Suites by Marriott Pigeon Forge (Pigeon Forge)
Located close to Island at Pigeon Forge and Titanic Museum, SpringHill Suites by Marriott Pigeon Forge provides free continental breakfast, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the hot tub. In addition to a fireplace in the lobby and a gym, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, Multiple Beds

A hotel room with a large bed, bedside tables, a TV, a sofa, and a painting on the wall.

Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Suite, Multiple Beds, Hearing Accessible

A hotel room with a large bed, bedside tables, a TV, a sofa, and a painting on the wall.

Suite, Multiple Beds, Hearing Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Suite, Multiple Beds, Hearing Accessible (Mobility Accessible with Bathtub)

A hotel room with a large bed, a wooden headboard, a flat-screen TV, a sofa, and a lamp.

Suite, Multiple Beds, Hearing Accessible (Mobility Accessible with Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

A hotel room with a large bed, bedside tables, a TV, a sofa, and a painting on the wall.

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Suite, Multiple Beds

A hotel room with two beds, a nightstand with a lamp, a sofa, a television, and a painting on the wall.

Suite, Multiple Beds

8.6 out of 10
Excellent
(9 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Trundle Bed

View all photos for Suite, Multiple Beds, Hearing Accessible

A hotel room with two beds, a nightstand with a lamp, a sofa, a television, and a painting on the wall.

Suite, Multiple Beds, Hearing Accessible

  • 31 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Trundle Bed

View all photos for Suite, Multiple Beds, Hearing Accessible (Mobility Accessible with Bathtub)

A hotel room with two beds, a nightstand with a lamp, a sofa, a television, and a painting on the wall.

Suite, Multiple Beds, Hearing Accessible (Mobility Accessible with Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Trundle Bed

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

A hotel room with two beds, a TV, a sofa, and a painting on the wall.

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

  • 31 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Trundle Bed

View all photos for Suite, Multiple Beds

A hotel room with a bed, bedside lamps, a chair, and a window with curtains.

Suite, Multiple Beds

  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed

About the neighborhood

Located in Pigeon Forge, SpringHill Suites by Marriott Pigeon Forge is in the entertainment district and near theme parks. Wilderness at the Smokies and Ober Mountain are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Dollywood and Ripley's Aquarium of the Smokies. Gatlinburg SkyPark and Gatlinburg Space Needle are not to be missed. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Visit our Pigeon Forge travel guide
Map
120 Christmas Tree Lane, Pigeon Forge, TN, 37863

What's nearby

  • A building with a blue exterior and snowflake decorations, named "Pigeon Forge Snow."
    Pigeon Forge Snow
    3 min walk - 0.2 miles
  • The Wax Museum sign with a large bear statue and tall buildings in the background.
    Hollywood Wax Museum
    9 min walk - 0.5 miles
  • A Ferris wheel, a water fountain, and a building with a sign that reads "Ole Smoky Moonshine".
    Island at Pigeon Forge
    11 min walk - 0.6 miles
  • A large ship named Titanic with an American flag, surrounded by icebergs.
    Titanic Museum
    17 min walk - 0.9 miles
  • Christmas Place
    4 min walk - 0.3 miles

Getting around

  • McGhee Tyson Airport (TYS)
    52 min drive

Restaurants

  • Sunliner Diner
    9 min walk
  • Azul
    10 min walk
  • Downtown Flavortown
    10 min walk
  • Timberwood Grill
    19 min walk
  • Blue Moose Burgers & Wings
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 1,701 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2010
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 85.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 85.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from April to December
Pool access available from 7:00 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does SpringHill Suites by Marriott Pigeon Forge have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM–10 PM.

Is SpringHill Suites by Marriott Pigeon Forge pet-friendly?

Yes, SpringHill Suites by Marriott Pigeon Forge allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 85.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at SpringHill Suites by Marriott Pigeon Forge?

Check-in begins at 4 PM.

What time is check-out at SpringHill Suites by Marriott Pigeon Forge?

Check-out is at 11 AM.

Where is SpringHill Suites by Marriott Pigeon Forge located?

Situated in a national park, this hotel is within 1 mi (2 km) of Island at Pigeon Forge and Titanic Museum. Dollywood and Wilderness at the Smokies are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

SpringHill Suites by Marriott Pigeon Forge Reviews

8.8

Excellent

8.8

Cleanliness

9.4

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 588 out of 1008 reviews
Rating 8 - Good. 273 out of 1008 reviews
Rating 6 - Okay. 83 out of 1008 reviews
Rating 4 - Poor. 36 out of 1008 reviews
Rating 2 - Terrible. 28 out of 1008 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was sure comfortable. Great experience staying at this hotel
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable, nice visit.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Friendly staff. Great location
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and hotel were very clean and in excellent condition. Staff was very friendly.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family of 5. Stayed 3 nights in a double room suite (2 queen beds and trundle bed). There was plenty of room for us, Huge walk-in closet. Roomy bathroom. Hotel itself was very clean. Staff were friendly. Would recommend especially for a family.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities and great location
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful and we really enjoyed our stay. The staff was friendly and very helpful and the breakfast was great. Highly recommended for your next stay!!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We called and asked for early check in and the staff was very helpful and allowed us to check in early. They were very kind and helpful. Breakfast came with an amazing view and the hotel was very clean overall.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, clean, pool & hot tub was very nice. Bed was hard
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Staff & service
The hotel was well located and offered easy access to dining and entertainment. Staff was friendly and helpful.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and very clean. The property was very nice and well maintained. The only criticism I have is that the beds were extremely firm and uncomfortable for us. We prefer a softer mattress. But this is definitely one of the nicest and largest rooms we’ve had. We really were quite happy with it.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly! The room and the entire property was very clean. Will be staying here again on our next visit to the area.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights. The bed in our room was so uncomfortable. It was an handicap accessible room. Asked staff the next day if we could change rooms and they were so accommodating. We changed rooms and were very happy. Super clean hotel
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breaikfast was good. The location was very good.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was simple, hotel was in a great location, staff was friendly, breakfast was your typical hotel breakfast buffet spread. Food was good. Plenty of parking. Didn’t get to use the pool, but it was busy when we walked by it each day. Overall very happy with the room cleanliness and size.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely nice from check in to check out. We had a few issues. 1. The bed in our 1st room was like cardboard box. And middle sank, room smelled soured and the tub plug did not work. We asked after night 2 to be moved and they were very accommodating we were there for 7 nights. Breakfast was good but very limited selection. The facility ob over all was very clean and we would more than likely stay again. Location was perfect and not right on the main road and quiet.
Stayed 6 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and the staff and very friendly. However, the TV would not work. Even after staff member came to work on it. The bathroom sink would drain but super slow. It was not great. The mattress was cheap and awful. That’s all I can say….awful.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was helpful and courteous when we checked in but we were unable to find anyone when we went to check out. The cable didn’t work properly on the tv - it was pixelated, poor lighting in the room, no counter space in the sink area, I disliked the trundle bed because the sheets didn’t fit it correctly. I hated the bathroom design. The beds were comfortable.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very spacious. The staff was very friendly and helpful. I would definitely recommend for those with families.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness
Given the layout of the room it would have been nice to have more than one TV. The water slide was fun! Hot tub was not available the entire time. I could feel the springs in the bed. Other than that the location was ideal for getting to Pigeon Forge attractions.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was wonderful and hotel was clean and smelled so good.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was friendly, great location, and good breakfast buffet. The only issue was that the ice machine on our floor was not working.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, fresh feel. Staff were welcoming and friendly. Breakfast crew are all stars.
Stayed 5 nights in Mar 2026