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Residence Inn Phoenix Downtown

Property class: 3

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Photo gallery for Residence Inn Phoenix Downtown

A spacious living area with a high ceiling, a modern chandelier, and large windows offering views of the outside. - Residence Inn Phoenix Downtown (Phoenix)
Exterior - Residence Inn Phoenix Downtown (Phoenix)
A modern bar area with a unique geometric ceiling design, a central bar counter, and seating arrangements. - Residence Inn Phoenix Downtown (Phoenix)
A spacious lobby with large windows, a modern chandelier, and comfortable seating areas. - Residence Inn Phoenix Downtown (Phoenix)
A modern interior with a staircase, glass railings, and a contemporary light fixture. - Residence Inn Phoenix Downtown (Phoenix)
Located close to Mortgage Matchup Center and Phoenix Convention Center, Residence Inn Phoenix Downtown provides free full breakfast, a free grocery shopping service, and a coffee shop/cafe. The on-site American cuisine restaurant, The Bistro, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a chair, and a television.

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(67 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 2 Queen Beds

A hotel room with a large bed, a desk with dining set, a TV, and a view of the cityscape.

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(62 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Mountain View

A hotel room with a bed, a desk, a chair, and a television.

Studio, 1 King Bed with Sofa bed, Mountain View

9.0 out of 10
Wonderful
(9 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Mountain View (Mobility Accessible, Tub)

A modern kitchen with dark cabinets, a stainless steel microwave, a coffee maker, a toaster, and a dishwasher.

Studio, 1 King Bed with Sofa bed, Mountain View (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Mountain View (Mobility Accessible, Roll-in Shower)

A modern kitchen with dark cabinets, a stainless steel microwave, a coffee maker, a toaster, and a dishwasher.

Studio, 1 King Bed with Sofa bed, Mountain View (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

A modern kitchen with dark cabinets, a stainless steel microwave, a coffee maker, a toaster, and a dishwasher.

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

A modern hotel room with a large bed, a flat-screen TV, a desk, and a view of the city.

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Tub)

A modern kitchen with dark cabinets, a stainless steel microwave, a coffee maker, a toaster, and a dishwasher.

Studio, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

A hotel room with a bed, a desk, a chair, and a small table with a bowl of fruit.

Studio, 2 Queen Beds (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

A hotel room with a large bed, a desk with dining set, a TV, and a view of the cityscape.

Studio, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Downtown Phoenix neighborhood, Residence Inn Phoenix Downtown is connected to the convention center. The area's natural beauty can be seen at Desert Botanical Garden and Camelback Mountain, while Phoenix Convention Center and Talking Stick Resort Amphitheatre are cultural highlights. Check out an event or a game at Mortgage Matchup Center, and consider making time for Phoenix Zoo, a top attraction not to be missed. Take an opportunity to explore the area for outdoor excitement like horse riding. Visit our Phoenix travel guide
Map
132 S Central Ave, Phoenix, AZ, 85004

What's nearby

  • The Talking Stick Resort Arena with a large billboard advertising breakfast options.
    Mortgage Matchup Center
    2 min walk - 0.1 miles
  • A modern building with a glass facade and a metal roof structure.
    Phoenix Convention Center
    5 min walk - 0.3 miles
  • Chase Field stadium with its distinctive arches and illuminated signage.
    Chase Field
    7 min walk - 0.4 miles
  • A modern theater with a large digital marquee advertising events.
    Arizona Financial Theatre
    8 min walk - 0.5 miles
  • The Van Buren
    10 min walk - 0.6 miles

Getting around

  • Washington - Central Station
    3 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX)
    13 min drive

Restaurants

  • Blanco Block 23
    4 min walk
  • The Arrogant Butcher
    3 min walk
  • Tom’s Watch Bar
    4 min walk
  • Dog Haus Biergarten
    3 min walk
  • Bitter & Twisted Cocktail Parlour
    1 min walk

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Exterior
Hyatt Place Phoenix / Downtown
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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • Library

Family friendly

  • Dining table
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5,737 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Built in 2017
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Residence Inn Phoenix Downtown have a pool?

Yes, this property has an indoor pool.

Is Residence Inn Phoenix Downtown pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for USD 45 per day.

What time is check-in at Residence Inn Phoenix Downtown?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Residence Inn Phoenix Downtown?

Check-out is at 11 AM.

Where is Residence Inn Phoenix Downtown located?

Located in Downtown Phoenix, this hotel is within a 10-minute walk of Mortgage Matchup Center, Phoenix Convention Center, and Chase Field. Grand Canyon University and Desert Botanical Garden are also within 9 mi (15 km). Washington - Central Station and Jefferson Street - 1st Ave Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Residence Inn Phoenix Downtown Reviews

9.2

Wonderful

9.4

Cleanliness

10

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 744 out of 1005 reviews
Rating 8 - Good. 160 out of 1005 reviews
Rating 6 - Okay. 56 out of 1005 reviews
Rating 4 - Poor. 23 out of 1005 reviews
Rating 2 - Terrible. 22 out of 1005 reviews

Reviews

Verified review

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well put together establishment. Amazing use of space.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 night on a business trip. Close to supermarket if needed. Had an onsite mini Mart. Rooms were nice a big. Very quiet. Staff was helpful. Didn't get to try the breakfast or bar. Would stay here again
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here to attend a concert at Matchup. The stay was fabulous—-great staff, great room, great breakfast and breakfast area in the morning. The hotel bar was also a really fun experience with friendly service and good food and drinks. 10/10!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff allowed us to check in even after late arrival. Clean lobby and very convenient to downtown Phoenix . Will recommend to friends and family. Nice big beds too.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice location, as well as the rooms and the morning breakfast. The building is extremely close to the major Phoenix downtown station for the light rail.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for our trip to diamondbacks game! East walk to stadium! The fully stocked kitchenettes were perfect for bringing extra snacks and food!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property, it's beautiful and clean. The staff was very friendly as well.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Clean and great food.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, very good breakfast
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and amazing breakfast
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Aretha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel. They were doing construction during our stay but we hardly notice. Great location if you are attending an event at the Mortgage Matchup Center. It right across the street.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for an event at the arena! The room was a good size and the kitchen area was a bonus, stocked with dishes and glasses. Breakfast had a good variety of items and the coffee was very good. Only complaint was I’d texted prior to arrival that we’d need linens for the sofabed and none were found. It took 2 calls to the front desk to get them. Otherwise, it’s a very nice hotel and we’d stay here again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

reyes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff great location indoor pool 10/10
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room is in definite disrepair. For example, the shower handle does not stay in place as it’s being turned. The toilet paper holder is not secured, the television or the remote responds incredibly slow, the fake drawer at the sink is unsecured, etc.. Worst of all, the common areas such as hallways and areas by the elevator aren’t aired conditioned. It was 109 in Phoenix. The elevator took a good 5 minutes to arrive while you are sweating profusely while waiting for it. Finally, the surrounding areas have dozens of homeless people bothering guests. Silver lining, the view is pretty from the top floors.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Kirk

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Tina

Liked: Staff & service, amenities
Disliked: Cleanliness
friendly staff, convenient location, comfortable bed. Floors in the room were not very clean but otherwise amenities were great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Chau

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean. Breakfast was fresh and has many variety options.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Chad

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel very clean and quiet.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, full kitchen and the proximity to the arenas.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and customer service
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Quiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly definitely staying again
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Celiben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Rooms and lobby very clean.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities
Nice clean and quiet room. Staff is friendly and helpful.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, very friendly staff. Breakfast was not great
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property with bar and breakfast.
Stayed 1 night in Nov 2024