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Holiday Inn Express & Suites Phoenix Midtown by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Phoenix Midtown by IHG

A hotel room with a bed, a desk, a chair, and a large window with a city view. - Holiday Inn Express & Suites Phoenix Midtown by IHG (Phoenix)
A modern hotel lobby with seating areas, a coffee station, and a large TV screen. - Holiday Inn Express & Suites Phoenix Midtown by IHG (Phoenix)
A modern hotel with a prominent blue accent wall, a palm tree, and a well-lit entrance. - Holiday Inn Express & Suites Phoenix Midtown by IHG (Phoenix)
A swimming pool with lounge chairs and a sunbed area, surrounded by a building with large windows and air conditioning units. - Holiday Inn Express & Suites Phoenix Midtown by IHG (Phoenix)
A modern hotel lobby with seating areas, a reception desk, and a wall-mounted screen displaying the hotel name. - Holiday Inn Express & Suites Phoenix Midtown by IHG (Phoenix)
A free breakfast buffet, a grocery/convenience store, and a 24-hour gym are just a few of the amenities provided at Holiday Inn Express & Suites Phoenix Midtown by IHG. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a 24-hour business center and a snack bar/deli.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room

Room

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed (High Floor)

Room amenity

Standard Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed (High Floor)

Room amenity

Suite, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds (High Floor)

Room amenity

Standard Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a lamp, and a view of tall buildings.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Roll-in Shower, Non Smoking (Comm, Mobility Access)

Room amenity

Suite, 1 King Bed, Roll-in Shower, Non Smoking (Comm, Mobility Access)

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Encanto, a neighborhood in Phoenix, Holiday Inn Express & Suites Phoenix Midtown by IHG is near a metro station and near theme parks. Biltmore Fashion Park and Scottsdale Fashion Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Camelback Mountain and Tempe Town Lake. Looking to enjoy an event or a game? See what's going on at Mortgage Matchup Center or Chase Field. Spend some time exploring the area's activities, including golfing. Visit our Phoenix travel guide
Map
212 West Osborn, Phoenix, AZ, 85013

What's nearby

  • A stone bridge over a calm pond, surrounded by palm trees and rocks.
    Encanto Park
    3 min drive - 1.4 miles
  • A courtyard with a fountain, potted plants, outdoor seating, and the entrance to the Heard Museum.
    Heard Museum
    3 min drive - 1.4 miles
  • Barrow Neurological Institute
    14 min walk - 0.8 miles
  • Steele Indian School Park
    15 min walk - 0.8 miles
  • VA Hospital & Medical Center
    19 min walk - 1.0 mile

Getting around

  • Osborn Rd - Central Ave Station
    5 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX)
    17 min drive

Restaurants

  • Zipps Sports Grill - Park Central
    8 min walk
  • Circle K
    10 min walk
  • Starbucks
    15 min walk
  • 7 Leaves Cafe
    8 min walk
  • Starbucks
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free covered, secured self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available 5:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Fixed shower seat
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Designated smoking areas
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per day
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool

Frequently asked questions

Does Holiday Inn Express & Suites Phoenix Midtown by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Holiday Inn Express & Suites Phoenix Midtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Holiday Inn Express & Suites Phoenix Midtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites Phoenix Midtown by IHG?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express & Suites Phoenix Midtown by IHG located?

Located in Encanto, this hotel is 0.4 mi (0.6 km) from Saint Joseph's Hospital and Medical Center and 2.9 mi (4.7 km) from Phoenix Convention Center. Barrow Neurological Institute and Heard Museum are also within 2 mi (3 km). Osborn Rd - Central Ave Station is 5 minutes by foot and Thomas Rd - Central Ave Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Phoenix Midtown by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 137 out of 224 reviews
Rating 8 - Good. 50 out of 224 reviews
Rating 6 - Okay. 21 out of 224 reviews
Rating 4 - Poor. 7 out of 224 reviews
Rating 2 - Terrible. 9 out of 224 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here a couple times and each time the property and staff have been great!
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was here on business and have no complaints at all.. Very good stay
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room/hotel overall was clean and the staff was helpful and kind. Limited parking in front, otherwise you have to walk around to a parking garage near by. I would stay there again.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality and the food was amazing
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sufficient. Decent breakfast. Rooms feel like hospital rooms.
Stayed 7 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, staff was great and very accommodating. Close to just about everything.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Location was great, clean and very good breakfast. Totally recommend. Be back again.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I liked pretty much everything about this hotel. The location, the staff, the cleanest of the entire property, and also the breakfast. The location of this hotel is great.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great views
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to town , clean rooms , cinnamon rolls are 💣
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how reasonable the price was. The place is clean and has a welcoming, open, zen look. Room was clean and comfy. They provided everything i needed to include makeup remover -awesome- for a quick light trip. Breakfast was really good too. The only thing is the parking availability, they do offer a extra lot thats at the side of the road tho.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The views from the property
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, breakfast was good. Parking was a challenge
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good place to stay for a couple of days. The breakfast was good and the front desk had great recommendations for dinner options! Two takeaways is the parking up front is extremely limited and the overflow has to park in a building behind a closed hotel. It looks dark and dim and I’m not sure if security watches it so be sure to call it a night early to get an upfront parking. The other takeaway was the shower. The pex lines vibrate hard inside the walls when you try and get the water hot. It’s very annoying. The room itself was clean and comfortable.
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Parking was very limited and they had “extra” parking a ways from the building in a bit spooky area. Room was clean. We requested a room for ADA but got a room that wasn’t. Even though it was requested on our reservation and we asked at check in time. Overall it was okay.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great.They are very helpful. The room was very clean and comfortable.. We would definitely stay there again when we go up to Phoenix
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place. Near to airport. Nice breakfast choice for everyone. Quiet in room. Thanks for the stay over
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. They attended immediately to the problem with the lock on the door.
Stayed 9 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Breakfast was amazing
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff were great, just what we needed in a room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in, friendly staff, good coffee & comfortable room.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and basic. Holiday Inn Express is always a reliable chain for me. The breakfast was decent. Eggs and sausage in addition to the usual muffins and cereal.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and helpful!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with the exception of the pool. It looked like a swamp and was closed all three days we were there.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a few personal issues and the staff was very accommodating! The hotel was very clean and comfortable. We enjoyed the breakfast. It was overall very nice!
Stayed 1 night in Apr 2026