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Best Western Downtown Phoenix

2.5 star property
Hotel with free breakfast, near Chase Field

Choose dates to view prices

The Best Western Downtown Phoenix offers a free breakfast buffet to fuel morning adventures. Guests can cool off in the outdoor pool, relax on sun loungers, or unwind in the spa tub after shopping on site. In-room WiFi keeps everyone connected throughout their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Blackout drapes/curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(104 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

8.2 out of 10
Very good
(26 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Blackout drapes/curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(71 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Blackout drapes/curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Blackout drapes/curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
620 N 6th St, Phoenix, AZ, 85004

What's nearby

  • Arizona Center - 3 min walk - 0.2 miles
  • Arizona State University - Downtown Phoenix - 3 min walk - 0.2 miles
  • Phoenix Convention Center - 7 min walk - 0.4 miles
  • Chase Field - 14 min walk - 0.8 miles
  • Mortgage Matchup Center - 14 min walk - 0.8 miles

Getting around

  • Roosevelt - Central Ave Station - 13 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 10 min drive

Restaurants

  • ‪Cheba Hut Toasted Subs - ‬6 min walk
  • ‪Jersey Mike's Subs - ‬7 min walk
  • ‪The Flour Shop - ‬5 min walk
  • ‪Fillmore Coffee Co. - ‬4 min walk
  • ‪MOIRA Sushi Bar & Kitchen - ‬6 min walk

About this property

Best Western Downtown Phoenix

Hotel near Phoenix Convention Center
Near Chase Field and Mortgage Matchup Center, Best Western Downtown Phoenix provides a free breakfast buffet, a terrace, and shopping on site. For some rest and relaxation, visit the hot tub. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Self parking (surcharge), express check-out, and luggage storage
  • A front-desk safe, a water dispenser, and a 24-hour front desk
  • Outdoor furniture, coffee/tea in the lobby, and 1 meeting room
  • Guest reviews give top marks for the helpful staff and location
Room features
All 90 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Dining table
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Early check-in is possible if rooms are available. P

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 18 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel
Holiday Inn Hotel Downtown-Ballpark
Holiday Inn Express Hotel Phoenix Downtown-Ballpark
Holiday Inn Express Hotel Downtown-Ballpark
Holiday Inn Express Phoenix Downtown-Ballpark
Holiday Inn Express Downtown-Ballpark
Best Western Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel Phoenix
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark
Express Phoenix Ballpark
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark

Frequently asked questions

Does Best Western Downtown Phoenix have a pool?

Yes, this property has an outdoor pool.

Is Best Western Downtown Phoenix pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 18 per day.

What time is check-in at Best Western Downtown Phoenix?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Best Western Downtown Phoenix?

Check-out is at 11 AM.

Where is Best Western Downtown Phoenix located?

Located in Downtown Phoenix, this hotel is within a 15-minute walk of Arizona Center, Phoenix Convention Center, and Chase Field. Mortgage Matchup Center is 0.8 mi (1.3 km) away. Roosevelt - Central Ave Station is 13 minutes by foot and 3rd Street - Washington Station is 13 minutes.

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Reviews

Best Western Downtown Phoenix Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 566 out of 1008 reviews
Rating 8 - Good. 260 out of 1008 reviews
Rating 6 - Okay. 96 out of 1008 reviews
Rating 4 - Poor. 39 out of 1008 reviews
Rating 2 - Terrible. 47 out of 1008 reviews

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay.Thank you!
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, room was clean, bedding very comfortable.
Stayed 1 night in Oct 2025

8/10 Good

Moheudin

Liked: Cleanliness
Clean room and courteous staff
Stayed 3 nights in Oct 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional and courteous staff. The hotel is older, but well kept and clean. Very convenient being walking distance to many of the event centers downtown.
Stayed 1 night in Nov 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location, near venues in the downtown area. Our room as clean and quiet and the beds were comfortable. Coffee in the lobby was great and hot breakfast was very good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast. Friendly staff at check in and check out, would highly recommend! Felt safe entire stay.
Stayed 1 night in Oct 2025

6/10 Okay

Kenneth

Liked: Property conditions & facilities
The staff was courteous. The room smelled.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tracie

Liked: Cleanliness, amenities
The hotel staff were very engaging. Breakfast was great. Room clean. Would stay again
Stayed 3 nights in Oct 2025

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms
Stayed 2 nights in Oct 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to some great restaurants, bars. Very clean pool, room, and good breakfast. They do charge a $18/night for parking.
Stayed 2 nights in Oct 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
We had great service and the breakfast was good - best biscuits and gravy (with sausage in gravy) that I have had but I guess since it said "buffet" breakfast I thought there would be hot eggs (versus cold boiled eggs) and maybe some bacon. The room was large, clean, and very comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Phoenix

Wonderful little hotel downtown Phoenix
Stayed 1 night in Jul 2025

10/10 Excellent

chendra

Liked: Cleanliness, property conditions & facilities
nice place and staff/\.room was large clean and comfortable.One issue. no wifi access in room 212 wifi was ok down at reception.. hope they fix it
Stayed 1 night in Nov 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bed was very comfortable
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and helpful finding a restaurant. The hotel was clean and offered a nice variety of food for breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dawn

Liked: Amenities
Enjoyed our stay! Everything with property was excellent.
Stayed 1 night in Aug 2025

8/10 Good

Jeannette

Liked: Cleanliness, amenities
It was very quiet is what i like about it
Stayed 2 nights in Sep 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet surroundings
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, breakfast was great and the pool and whirlpool were well maintained
Stayed 7 nights in Jul 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service
Staff wasvery helpful especially with checking in at 2 am. Like the close proximity to Banner Hospital
Stayed 1 night in Aug 2025

10/10 Excellent

Edlisa

Liked: Cleanliness, staff & service, property conditions & facilities
Q
Stayed 2 nights in Oct 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and convenient
Stayed 1 night in Aug 2025

8/10 Good

PATRICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The downtown best Western in Phoenix was adequate for the stay I booked property was relatively clean. They had a breakfast. I stayed one night unfortunately I had to get up very early to attend an event so I got it before and left before I could have breakfast. The entrance to the hotel requires you to either have a key card or to be admitted by hotel staff I found this somewhat inconvenient.
Stayed 1 night in Sep 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I best bed ever slept in.
Stayed 1 night in Aug 2025

10/10 Excellent

Deatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay safe warm and comfortable and the best beds got a good night sleep. Felt safe and comfortable
Stayed 3 nights in Aug 2025
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Policies

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