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Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

A buffet with labeled trays of turkey sausage, bacon, and other items. - Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG (Phoenix)
A spacious lobby with a reception desk, seating area, and a dining section. - Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG (Phoenix)
A hotel room with a green sofa, a wooden table, two lamps, and two framed abstract artworks on the walls. - Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG (Phoenix)
A coffee station with two coffee machines, a coffee press, and various coffee-related items on a wooden counter. - Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG (Phoenix)
A hotel room with a bed, a TV, a desk, and a seating area. - Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG (Phoenix)
Consider a stay at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG and take advantage of a free breakfast buffet, a free roundtrip airport shuttle, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. In addition to a gym and a business center, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

A room with a blue sofa, a wooden coffee table, a grey armchair, a framed abstract artwork, and a mounted TV.

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

A hotel room with two beds, a desk, a chair, and a window.

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

8.0 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

A hotel room with a bed, a desk, a chair, a nightstand, a lamp, and a window.

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

A hotel room with a bed, a desk, a chair, a nightstand, a lamp, and a window.

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

A room with a blue sofa, a wooden coffee table, a grey armchair, a framed abstract artwork, and a mounted TV.

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, bedside lamp, chair, desk, and a door leading to another room.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(187 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with a desk, chair, TV, two beds, and a window.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(128 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

A hotel room with a bed, a desk with a chair, a television, and a sofa.

Suite, 1 Queen Bed

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room

A bed with white bedding and pillows against a brown headboard.

Standard Room

9.6 out of 10
Exceptional
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

A hotel room with a bed, a desk with a chair, a television, and a sofa.

Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

A hotel room with a bed, a desk with a chair, a television, and a sofa.

Suite, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

South Mountain, a neighborhood in Phoenix with good airport proximity, is home to Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG. Biltmore Fashion Park and Scottsdale Fashion Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tempe Town Lake and Tempe Beach Park. Looking to enjoy an event or a game? See what's going on at Mortgage Matchup Center or Chase Field. Spend some time exploring the area's activities, including golfing. Visit our Phoenix travel guide
Map
3401 E University Drive, Phoenix, AZ, 85034

What's nearby

  • A river reflecting the sunset with mountains in the background.
    Salt River
    15 min walk - 0.8 miles
  • Chase Field stadium with its distinctive arches and illuminated signage.
    Chase Field
    8 min drive - 5.6 miles
  • A modern building with a glass facade and a metal roof structure.
    Phoenix Convention Center
    9 min drive - 5.9 miles
  • A desert landscape with a large golden triangle, a tall red building, and palm trees.
    Arizona State University
    9 min drive - 5.7 miles
  • Arizona Grand Golf Course
    7 min drive - 5.9 miles

Getting around

  • 24th Street - Jefferson Station
    5 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX)
    10 min drive

Restaurants

  • Circle K
    15 min walk
  • La Canasta Burrito Shoppe
    2 min drive
  • Circle K
    3 min drive
  • Barrio Cafe
    6 min drive
  • Guy Fieri’s Flavortown
    6 min drive

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8.4 out of 10, Very good, 3,132 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Limo/town car service
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 75.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

24-hour pool access
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 10.00 per night.

What time is check-in at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

Check-in begins at 3:00 PM. Early check-in is available for a fee of USD 75.00 (subject to availability). After-hours check-in is not available.

What time is check-out at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

Check-out is at noon. Late check-out is available for USD 75.00 (subject to availability).

Does Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG located?

Located in South Mountain, this hotel is within 6 mi (10 km) of Salt River, Arizona State University, and Mortgage Matchup Center. Phoenix Convention Center and Chase Field are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1338 out of 1924 reviews
Rating 8 - Good. 337 out of 1924 reviews
Rating 6 - Okay. 140 out of 1924 reviews
Rating 4 - Poor. 53 out of 1924 reviews
Rating 2 - Terrible. 56 out of 1924 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
The one plus during my stay was the morning breakfast. It was very good.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room breakfast is good
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport shuttle was punctual. All staff was helpful. The breakfast was perfect.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly , clean , welcoming. Great location
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, the free shuttle to and from the airport was an added bonus!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly the room was clean it was also quiet got good rest
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff was nice and an easy process. The hallways are humid but the rooms are cool. Breakfast was good
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle convenient with minimal wait. Rooms spacious, clean, and modern. Love Dove products in bathroom. Breakfast has great variety of offerings. Def recommend.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a nice room. Staff was very friendly. Rooms very clean.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed how quiet the hotel was and how convenient it is. It is close to the airport and near the interstate for easy travel to and from. I do wish the treadmill was working but was able to use the dumbells and stationary bike. Breakfast was good which helped me avoid going out for food.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a super convenient location. The breakfast setup was amazing, with a lot of choices. Pool is 24 hours. The BEST part was the entire hotel staff. Every single person was friendly, inviting, and was genuinely interested in making our stay as convenient and wonderful as possible.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room great breakfast
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Employees were helpful. Shuttle was very handy at 4 am! Breakfast was pretty good! All in all, a good place and would stay again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is clean Breakfast is fantastic.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The open pool and coffee bar that was open 24 hours was great. I would definitely stay there again.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
The hotel room stunk - smelled of cheese and mildew. Elevator wasn't working and my room was on the third floor. Room and bathroom were kind of old and gross, but it was clean. Staff was helpful. Won't be staying there again.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLeNat option for lay-overs and flights. Easy to utilize airport shuttle. Friendly staff (they were all great, including “Mike” the shuttle driver and Lydia the front desk). Awesome breakfast. Quiet well appointed room. Safe area. Stayed with our 9 year old son and had very enjoyable stay. Only stayed one night but would’ve been very happy with a longer stay.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay if at the airport.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, close to the airport and very friendly staff. Good breakfast too.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and clean, and the best part was BREAKFAST!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Comfortable bed and pillows, which is huge for me.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a short trip but we returned to this hotel bc of the convenient location, super clean room and easy check in and out. Will be back again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, good breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not rent a car so I was glad it was on a bus route and I was able to take the bus to where I needed to go. Their complimentary breakfast was very good. I felt safe alone no issues.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was awesome. Lots of options. We asked for a late checkout, and they were able to accommodate very easily.
Stayed 1 night in Jul 2026