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Aparthotel

CozySuites at Downtown Phoenix

Property class: 4

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Photo gallery for CozySuites at Downtown Phoenix

A modern outdoor lounge area with seating and a fire feature, surrounded by multi-story residential buildings. - CozySuites at Downtown Phoenix (Phoenix)
A modern kitchen with a central island, bar stools, and pendant lighting. - CozySuites at Downtown Phoenix (Phoenix)
A modern kitchen with a central island, dark cabinets, and pendant lighting. - CozySuites at Downtown Phoenix (Phoenix)
A modern kitchen with stainless steel appliances, a central island with bar stools, and a view to the outside. - CozySuites at Downtown Phoenix (Phoenix)
A spacious lobby with a central dining area, high ceilings, and a mezzanine level. - CozySuites at Downtown Phoenix (Phoenix)
Close to Phoenix Convention Center and Mortgage Matchup Center, CozySuites at Downtown Phoenix has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Pet friendly
  • Parking included

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Exclusive Apartment, 2 Bedrooms

A bedroom with a bed, two windows, a small table, and a wall-mounted artwork.

Exclusive Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Apartment, 1 Bedroom

A bedroom with a bed, bedside tables, a desk, and a chair. There are three wall-mounted pictures and two windows with blinds.

Premier Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom

A modern bedroom with a bed, bedside tables, a desk, and a window with blinds.

Deluxe Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Large Twin Sofa Bed

View all photos for Standard Apartment, 1 Bedroom

A bedroom with a bed, a ceiling fan, a nightstand, a lamp, and a potted plant.

Standard Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 2 Bedrooms

A modern hotel room with a large bed, two bedside lamps, a grey bench, and a view of buildings through the windows.

Deluxe Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds, 1 Twin Bed and 1 Large Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms

A bedroom with a bed, two bedside lamps, a nightstand, and a window with blinds.

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 3 Bedrooms

A bedroom with a large bed, bedside lamps, a wooden nightstand, a bench, and a ceiling fan.

Apartment, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 10
  • 3 Queen Beds, 2 Twin Beds and 2 Large Twin Sofa Beds

About the neighborhood

Located in Downtown Phoenix, a neighborhood in Phoenix, CozySuites at Downtown Phoenix is in a shopping district. The area's natural beauty can be seen at Tempe Town Lake and Tempe Beach Park, while Phoenix Convention Center and Talking Stick Resort Amphitheatre are cultural highlights. Check out an event or a game at Mortgage Matchup Center, and consider making time for Phoenix Zoo, a top attraction not to be missed. Visit our Phoenix travel guide
View more Aparthotels in Phoenix
Map
400 N 2nd Ave, Phoenix, AZ, 85003

What's nearby

  • A modern theater with a large digital marquee advertising events.
    Arizona Financial Theatre
    8 min walk - 0.5 miles
  • A modern building with a glass facade and a metal roof structure.
    Phoenix Convention Center
    10 min walk - 0.6 miles
  • A modern building with a glass facade and a large parking lot in front.
    Mortgage Matchup Center
    13 min walk - 0.7 miles
  • The Van Buren
    5 min walk - 0.3 miles
  • Arizona State University - Downtown Phoenix
    5 min walk - 0.3 miles

Getting around

  • Van Buren - 1st Ave Station
    7 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX)
    14 min drive

Restaurants

  • Circle K
    2 min walk
  • Bad Jimmy's
    7 min walk
  • The Grand
    5 min walk
  • Snooze An A.M. Eatery
    6 min walk
  • Crescent Ballroom
    4 min walk

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free covered self parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch smart TV
  • Hulu
  • Netflix
  • Streaming services

Outdoor areas

  • Outdoor furniture

Laundry

  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • 2 pets total (up to 20 lbs per pet)
  • Fee: USD 100 per accommodation per stay (maximum USD 300 per stay)
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board

Location highlights

  • In a shopping district
  • In the city center

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 14 units

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 22

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 300 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Visa

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay (maximum USD 300 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 82-1406556

Frequently asked questions

Does CozySuites at Downtown Phoenix have a pool?

Yes, this property has an outdoor pool.

Is CozySuites at Downtown Phoenix pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at CozySuites at Downtown Phoenix?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at CozySuites at Downtown Phoenix?

Check-out is at 11:00 AM.

Where is CozySuites at Downtown Phoenix located?

Located in Downtown Phoenix, this aparthotel is within a 15-minute walk of Arizona State University - Downtown Phoenix and Phoenix Convention Center. Mortgage Matchup Center and Chase Field are also within 1 mi (2 km). Van Buren - 1st Ave Station is 7 minutes by foot and Van Buren - Central Ave Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

CozySuites at Downtown Phoenix Reviews

7.6

Good

8.4

Cleanliness

7.2

Amenities

7.8

Property conditions & facilities
Rating 10 - Excellent. 19 out of 47 reviews
Rating 8 - Good. 12 out of 47 reviews
Rating 6 - Okay. 8 out of 47 reviews
Rating 4 - Poor. 3 out of 47 reviews
Rating 2 - Terrible. 5 out of 47 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The property was in a great location The price was great for the area. I enjoyed having all the amenities available to us. I loved the apartment feel instead of the hotel, kitchen was available and allowed us to relax more in the evenings on the balcony.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
I really enjoyed the 24 hour Gym the most. Yes , Clean room and nice facility as well. It was a great alternative to my usual, Big Box Hotel room
Room with a View
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Process was simple, room was clean
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Unique vacation experience, more of an aparement style, but overall very quiet, tons of amenities in the building. Very easy neighbourhood to get out of to do day trips from!
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

Liked: Property conditions & facilities, communication
Bedrooms were spacious with comfy beds. Enjoyed sitting on the patio in the early morning as the city was waking up.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The Rey apartments were right downtown Phoenix providing great dining and convenience yet it was very quiet and relaxing in the courtyard with the pool and gym.
Stayed 4 nights in Apr 2024
Verified review

6/10 Okay

Liked: Check-in, communication, listing accuracy
The refrigerator water filter was not changed and needed to be as clean water is essential for the 100 degree weather in Phoenix. The couch in the living room was dirty so we were unable to utilize that space. Everything else was good. We bought bottled water
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great Stay

Clean apartment. Had a little trouble getting into the building the first night, but had great communication with the rental company to resolve the issue. Had access to the pool, fitness room and game room which was nice.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We really enjoyed the Cozy Suites apartment at The Rey! It’s a cute, well-equipped space and the location to ASU is fantastic. Your communication was wonderful and very much appreciated. One small piece of feedback—upon check-in Friday, there were quite a few messages coming through with different pieces of information. I’m someone who does much better having all of the check-in details in one place, so the number of messages felt a little overwhelming. Certainly not a big deal, just something I thought might be helpful to share. The apartment was very clean overall, but there was a noticeable sour/animal-type smell when we arrived and continued through the visit, that seemed like it could possibly be from pets. We also noticed the white/cream throw pillows on the couch were pretty grubby and had an odor to them. They could definitely use a good wash or cleaning. Otherwise, we were very comfortable! The bed and pillows were great, and we really appreciated the little things like having coffee, salt and pepper, and a fully stocked kitchen. Being able to cook instead of eating out for every meal was wonderful. We also loved having the BBQ’s on the patio and definitely took advantage of it! Our daughter is at ASU downtown, so we’ll be back in the area about every 45–60 days, and we will absolutely check your availability when we return. Thanks again for your kindness, great communication, and hospitality. We really enjoyed our stay!
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Overall this location was booked for a tradeshow event we were attending. Was nice, clean -the only downfall was checking in. After a long flight from the east coast, we a little hard to get inside the property.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
It was perfect for our family. We had everything we needed. Highly recommend just walking outside at night was a bit unsafe. I also recommend that you read the information sent to you for checking in well. Lots to learn but worth it!
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Communication
The apartment was clean and comfortable. A parking permit was not left in the apartment as expected and it took several attempts at contacting the property in order to get the parking pass. I didn’t feel as safe walking in the neighborhood as I would have liked. This is of no fault of the property, just a note for people who plan to walk during their stay.
Stayed 3 nights in May 2024
Verified review

8/10 Good

Liked: Room comfort

Cute and convenient

Apartment was very spacious and such a relaxing place to stay! Though we did have a couple things we weren’t pleased with. master bathroom Shower was dirty with hair all over, the light above shower was out so bathroom was very dark, and venting system did not work. The AC unit fan did not shut off the whole duration of our stay and when we tried to change system to cooler it said we needed to contact management. And the last thing that was probably our biggest issue was that the couch was dirty and we had to flip the cushion around to use the lesser of dirty sides. Just minor things we felt could use some attention, but would still highly recommend this place for a good, relaxing time and convenience of walking distance to convention center. We appreciated the shampoo, conditioner and body wash provided in both bathrooms. Oh and having a fridge with an ice maker and water dispenser!
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Room was clean and enough space for 4 guest.
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Hard to get checked in, room wasn't very nice
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Great but....

The inside of the apt is great but you dont have a key and have to enter from the back and go around. There is laundry in the unit, which was great. And the parking was great. It is a bit loud in the area.
Stayed 3 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Never went to the room never showed up for the room because we couldn't get the reservation squared away prior to arriving they wouldn't approve a credit card that had no problems became very frustrated and just canceled it so why are you asking how to say was when we cancel that they never went did you charge our card if so please let us know and send the photo
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Communication
Disliked: Cleanliness, room comfort

Roaches

There was roaches on property
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Need more blankets, mattress on sofa bed horrible-too thin-felt all the metal, better instructions-per leasing office many Cozy Suite clients come in needing assistance, unit has very noisy neighbors in unit-loud voices and music- very difficult to sleep.
Stayed 3 nights in Jun 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The suite really needs to be updated with a new area rug very hazardous the corners are sticking up.
Stayed 2 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Communication
Terrible Check in process & Communication
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
The people upstairs played loud, thumping music almost all night long. I didn’t get much sleep. The gym door wouldn’t open with the fob I had.
Stayed 3 nights in Feb 2024
Verified review

6/10 Okay

Liked: Communication
The apartment was nice. A little difficult to get in, many steps. The key to the pool didn’t work but luckily someone let us in but couldn’t get in the next day because the key still didn’t work. Then one of the tenants made a comment that his girlfriend wouldn’t get in the hot tub cuz of the “things” she’s seen happening in it and that when I told my teenage girls to get out and at that point I also noticed algae on the side of the hot tub. Overall, we wouldn’t stay there again.
Stayed 2 nights in Mar 2024
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
I wouldn’t stay with them again if I have another option. Not a hotel, they’re an apartment with some rooms converted to rental stays. Customer Service Con: - they provide a number to call, but you have to dial and get redirected to the correct location like 5 times. You have to carefully listen to the options or it will be directed wrong and you have to start over. - I used Expedia to book them. They only contact you and when you tried to contact them via Expedia, no response. - After booking, they send two separate types of confirmation. One is to their boarding pass page, the second one is to ask you to confirm your payment type. The second page doesn’t work and keeps loading so I wasn’t able to confirm my payment type. I had to call the customer service line 2 types to make sure my stay was confirmed. It’s so annoying! - The boarding pass is an annoying way to check in and check out with instructions versus a hotel that’s made more convenient…
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Liked: Cleanliness, amenities
Disliked: Communication
Management is not on site or even in the same city! We signed up for a suite that was supposed to sleep 6 & I even communicated to them that there were 6 of us. When we got there, there were only 2 queen beds & NO pullout couch or extra twin bed. They refused to refund any money if we moved to a different hotel & there was not another unit available. I had to go buy 2 inflatable mattresses! Getting a hold of anybody was a nightmare! There were only 4 towels in our unit & 4 pillows. They did order us some more from target which was nice but we had booked a unit that was supposed to accommodate that! I spent so much time on my vacation just trying to remedy the problems!
Stayed 3 nights in Feb 2025