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Sheraton Philadelphia University City Hotel

Property class: 3.5

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Photo gallery for Sheraton Philadelphia University City Hotel

An outdoor seating area with artificial grass, tables, chairs, and hanging lights against a cityscape backdrop. - Sheraton Philadelphia University City Hotel (Philadelphia)
A hotel room with a large bed, a desk, a chair, a TV, and a city view through the window. - Sheraton Philadelphia University City Hotel (Philadelphia)
A modern living room with a sectional sofa, a coffee table, and a dining area in the background. - Sheraton Philadelphia University City Hotel (Philadelphia)
A modern hotel room with a kitchenette, a dining area, a seating area with a sofa and chairs, a flat-screen TV, and large windows offering a city view. - Sheraton Philadelphia University City Hotel (Philadelphia)
A modern lobby with a sectional sofa, armchairs, ottomans, a coffee table, and a bar area with a television. - Sheraton Philadelphia University City Hotel (Philadelphia)
Located close to University of Pennsylvania and Drexel University, Sheraton Philadelphia University City Hotel provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant, Sang Kee Noodle House, offers breakfast, lunch, and dinner. In addition to a 24-hour business center, guests can connect to free in-room WiFi, with speed of 50+ Mbps.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Traditional Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a large window with a city view.

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(100 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Traditional Room, 1 King Bed

A hotel room with a bed, a chair, a table, a bench, a lamp, and a view of the cityscape through large windows.

Traditional Room, 1 King Bed

8.4 out of 10
Very good
(50 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 1 King Bed

A hotel room with a bed, a chair, a table, a bench, a lamp, and a view of the cityscape through large windows.

Club Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 1 Double Bed

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Club Room, 1 Double Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, a TV, and a city view through the window.

Suite, 1 King Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Located in University City, a neighborhood in Philadelphia, Sheraton Philadelphia University City Hotel is near a metro station. Philadelphia Museum of Art is a cultural highlight and some of the area's popular attractions include Philadelphia Zoo and Pennsylvania Convention Center. Looking to enjoy an event or a game while in town? See what's going on at Xfinity Mobile Arena. Visit our Philadelphia travel guide
Map
3549 Chestnut St., Philadelphia, PA, 19104

What's nearby

  • A historic building with a flag, surrounded by trees and a clear blue sky.
    University of Pennsylvania
    1 min walk - 0.1 miles
  • A Drexel University building, Market Street, and traffic lights.
    Drexel University
    2 min walk - 0.1 miles
  • A classical building with a large sculpture in front.
    Philadelphia Museum of Art
    4 min drive - 1.1 miles
  • A historic building with green and red brickwork, arched windows, and a sign reading "Welcome to America's First Zoo."
    Philadelphia Zoo
    5 min drive - 1.1 miles
  • Franklin Field
    6 min walk - 0.4 miles

Getting around

  • 36th St Portal Tram Stop
    1 min walk
  • 30th St Station
    10 min walk
  • Philadelphia Intl. Airport (PHL)
    20 min drive

Restaurants

  • Wawa
    1 min walk
  • Molly Tea (UPenn)
    4 min walk
  • Starbucks
    4 min walk
  • Haraz Coffee House
    2 min walk
  • New Deck Tavern
    3 min walk

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Living area
The Inn at Penn, A Hilton Hotel
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  • Restaurant
  • Air conditioning
  • Gym
9.2 out of 10, Wonderful, 1,000 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sang Kee Noodle House

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 808699

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sheraton Philadelphia University City Hotel pet-friendly?

Yes, Sheraton Philadelphia University City Hotel allows dogs (limit 1 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 40.00 per night.

What time is check-in at Sheraton Philadelphia University City Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Philadelphia University City Hotel?

Check-out is at noon.

Where is Sheraton Philadelphia University City Hotel located?

Located in University City, this hotel is within a 5-minute walk of University of Pennsylvania and Drexel University. Children's Hospital of Philadelphia and Philadelphia Zoo are also within 1 mi (2 km). 36th St Portal Tram Stop is only a 2-minute walk and 34th St. Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Philadelphia University City Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 582 out of 1000 reviews
Rating 8 - Good. 221 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 64 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and the rooms were so clean!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Marlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel in the center of town, staff was super friendly and helpful. We were able to walk around town to coffee shops, Boba drinks for lunch and much more. Will definitely stay here again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Andreea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the hotel managers noticed we were struggling with the luggage abs immediately jumped to help. Great customer service and nice renovated rooms.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great find! We were so pleased to stay here when our flight was cancelled. The bed was comfortable, the staff super friendly and helpful and the breakfast was good. Wouldn't ask for more (except for a flight that wasn't cancelled!).
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great service. Nezha at the front desk was amazing. So helpful at check in and at check out. She made the whole stay experience great! Thank you Nezha!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and friendly. Will love to come back.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Seung Won

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheraton offered the 1 day in & out parking service and it was so convinient for Upenn family to stay for move in.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Naga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to metro transportation
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Frenchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful space near to unique shops
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Narendra Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are awesome and go out of the way to help! Special shoutout to customer service manager for his exceptional help!
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The location and parking facilities are great, except the elevators are slow. I didn't try the food service but the lobby coffee place looked very inviting.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Persio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, cozzy space
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, excellent staff. Got a room upgrade ! The only issue (which was temporary) is that they had only 2 elevators for a tall building
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Kusum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located near the university and a variety of excellent restaurants.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely hotel. The employees were incredibly friendly and helpful. I enjoyed my stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here while attending a football camp with my son and had a wonderful experience. The room was very clean, comfortable, and well-maintained. The location was convenient and made getting to and from our activities stress-free. The staff was friendly and helpful throughout our stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was excellent, room was clean and spacious. Only complaint is there was no microwave. Other than that it was good.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. This was the cleanest hotel we stayed at in a long time. The staff was friendly and helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Adrienne

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean room, excellent location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable with a lovely terrace. No complaints.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Irene

Staff was amazing.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one-night stay! The staff were friendly and professional throughout my visit. I was pleasantly surprised with an upgrade to a clean, newly renovated room on the 18th floor, which made the stay even better. The complimentary breakfast was a nice bonus. Overall, a very comfortable and enjoyable experience.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, enjoyed our stay.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated. Modern design, Very confortable rooms .
Stayed 2 nights in Apr 2026