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Pousada Palácio de Cristal

Property class: 3

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Photo gallery for Pousada Palácio de Cristal

Breakfast buffet - Pousada Palácio de Cristal (Petrópolis)
Standard Triple Room | Minibar, WiFi (free), bed sheets - Pousada Palácio de Cristal (Petrópolis)
Exterior - Pousada Palácio de Cristal (Petrópolis)
Exterior detail - Pousada Palácio de Cristal (Petrópolis)
Interior - Pousada Palácio de Cristal (Petrópolis)
Pousada Palácio de Cristal provides a garden and more. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Minibar, WiFi (free), bed sheets

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, WiFi (free), bed sheets

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Minibar, WiFi (free), bed sheets

Superior Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Double Beds and 1 Large Twin Bed

About the neighborhood

Historic Center, a neighborhood in Petrópolis, is home to Pousada Palácio de Cristal. House of Santos Dumont Museum and Rui Barbosa House are cultural highlights, and some of the area's landmarks include Crystal Palace and Barao de Maua House. Petropolis Wax Museum and Centro Cultural 14 Bis are also worth visiting. Visit our Petrópolis travel guide
View more Pousadas in Petrópolis
Map
Av. Presidente Kennedy, 109, Petrópolis, RJ, 25680-030

What's nearby

  • A glass conservatory with a dome roof and ornate metal trim.
    Crystal Palace
    3 min walk - 0.2 miles
  • A cathedral with a tall spire, a river in the foreground, and a forested hill in the background.
    Cathedral of Saint Peter of Alcantara
    11 min walk - 0.6 miles
  • A pink and white building with arched windows and a stone entrance.
    Imperial Museum
    18 min walk - 1.0 mile
  • Barao de Maua House
    2 min walk - 0.1 miles
  • Bohemia Brewery
    5 min walk - 0.3 miles

Getting around

  • Saracuruna Station
    33 min drive
  • Rio de Janeiro International Airport (GIG)
    67 min drive

Restaurants

  • Restaurante Luigi Massas
    11 min walk
  • McDonald's
    7 min walk
  • Cantina Giulietta
    2 min walk
  • Choperia Gehren
    7 min walk
  • Restaurante Paladar Liberty Garden
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Minibar

Policies

Check-in

Check-in time starts at 2:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is Pousada Palácio de Cristal pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Pousada Palácio de Cristal doesn't offer parking.

What time is check-in at Pousada Palácio de Cristal?

Check-in begins at 2:00 PM.

What time is check-out at Pousada Palácio de Cristal?

Check-out is at noon.

Where is Pousada Palácio de Cristal located?

Located in Historic Center, this pousada is steps from Vale do Paraíba, Piabanha River, and Barao de Maua House. Crystal Palace and Bohemia Brewery are also within 5 minutes.

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Reviews

Pousada Palácio de Cristal Reviews

7.8

Good

8.2

Cleanliness

6.0

Amenities

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 6 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

Reviews

Verified review

6/10 Okay

Eliane

Liked: Cleanliness, staff & service, property conditions & facilities
Algumas coisas não agradaram: Funcionários falando muito palavrão, fizeram um estacionamento de motos que rangiam motor às altas horas no jardim, administradores fizeram uma festa na área de hóspedes constrangendo-nos de ficarmos na sala e também causando barulho e correria de criancinhas à noite no corredor dos quartos. Porém tivemos coisas boas: o café da manhã é bem bom, é bem limpo, boas funcionárias pela manhã... inclusive, os que gritam palavrão não deixam de ser gentis.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Sabrina

Liked: Staff & service, property conditions & facilities
Proximo ao centro nao precisa do carro para se locomover . O cafe da manhã deixa a desejar um.pouco.
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Alessandra

Liked: Staff & service
Disliked: Property conditions & facilities
A localização da pousada é excelente!
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Caroline

Liked: Cleanliness, staff & service

Regular.

O quarto é extremamente escuro, a cortina não tem blackout para o sol da manhã. Não disponibiliza kit completo de uso para banheiro, somente sabonete. O papel de parede do meu quarto estava soltando, a lixeira do banheiro é sem tampa, causando mau cheiro. Cama bastante confortável e funcionários educados e atenciosos. A localização é o ponto alto da pousada.
Stayed 2 nights in Jun 2023
Verified review

4/10 Poor

JESSICA

Disliked: Cleanliness, property conditions & facilities, room comfort

Não voltaria

Reservei 03 quartos, e um dos quartos estava em condições pessimas, cheiro de mofo muito forte, cama quebrada, localizado perto da escada então era muito barulhento, de modo geral as roupas de cama não estavam cheirosa e tinha poeira nos moveis. Quando fiz a reclamação do quarto o funcionario ofereceu outro mas o cheiro de mofo estava muito forte.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Gostei bastante, só alguns funcionários que deixaram a desejar e a falta de organização no café.
Stayed 1 night in May 2023
Verified review

8/10 Good

Morgana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Já me hospedei outras vezs na Pousada Palácio de Cristal, por isso posso dizer que já foi melhor. Chuveiro fraco, água morna, café da manhã fraco.
Stayed 2 nights in May 2023
Verified review

2/10 Terrible

Marcelo Leandro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepção!!

Decepção total. Hotel não serve café da manhã, apesar de constar o serviço no site Hotéis.com. O quarto com poeira e teia de aranha, a cama de casal é a junção de duas camas de solteiro, que proporcionou total desconforto na hora de dormir 2 pessoas, não dispõe de estacionamento, shampoo, condicionador, iluminação ruim, não tem cortina nem água quente no chuveiro. Pior hotel que já me hospedei, experiência que deixou a desejar, ainda mais pelo valor pago pela diária! Não recomendo. Zero conforto!
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bela casa

Quarto bem pequeno, porém aconchegante. Chuveiro do quarto meio entupido, com o jato todo torto. Bom ar split. Café da manhã razoável. Portão de entrada você tem que abrir por conta própria. Muito bem localizada em um imóvel muito bonito
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Carlos R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aprazível!!

Muito bem localizado, prédio bem conservado, estadia muito confortável.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Felipe

Stayed 1 night in Jul 2023
Verified review

8/10 Good

lislie m

Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Lucas

Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019