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Pousada Ace Palace

Property class: 3

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Photo gallery for Pousada Ace Palace

Terrace/patio - Pousada Ace Palace (Petrópolis)
Standard Double Room, 1 Double Bed | Minibar, blackout drapes, iron/ironing board (on request), WiFi (free) - Pousada Ace Palace (Petrópolis)
Lobby - Pousada Ace Palace (Petrópolis)
Terrace/patio - Pousada Ace Palace (Petrópolis)
Lobby lounge - Pousada Ace Palace (Petrópolis)
Consider a stay at Pousada Ace Palace and take advantage of a free breakfast buffet, a terrace, and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Parking available
  • Laundry
  • Room service

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Minibar, blackout drapes, iron/ironing board (on request), WiFi (free)

Standard Double Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Romantic Double Room, 1 Bedroom, Garden View, Garden Area

Romantic Double Room, 1 Bedroom, Garden View, Garden Area | Minibar, blackout drapes, iron/ironing board (on request), WiFi (free)

Romantic Double Room, 1 Bedroom, Garden View, Garden Area

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Historic Center, a neighborhood in Petrópolis, is home to Pousada Ace Palace. Petropolis Wax Museum and Centro Cultural 14 Bis are local attractions and those in the mood for shopping can visit Itaipava Market and Shopping Vilarejo Itaipava. Free Flight Ramp of Simeria and Centro Cultural Estação Nogueira are also worth visiting. Visit our Petrópolis travel guide
View more B&B in Petrópolis
Map
Av. Piabanha, 363, Centro, Petrópolis, 25680-030

What's nearby

  • A glass conservatory with a dome roof and ornate metal trim.
    Crystal Palace
    5 min walk - 0.3 miles
  • A cathedral with a tall spire, a river in the foreground, and a forested hill in the background.
    Cathedral of Saint Peter of Alcantara
    13 min walk - 0.7 miles
  • A pink and white building with arched windows and a stone entrance.
    Imperial Museum
    19 min walk - 1.1 miles
  • Barao de Maua House
    3 min walk - 0.2 miles
  • Bohemia Brewery
    6 min walk - 0.4 miles

Getting around

  • Saracuruna Station
    33 min drive
  • Rio de Janeiro International Airport (GIG)
    67 min drive

Restaurants

  • Churrascaria Majórica
    2 min drive
  • Restaurante Paladar Liberty Garden
    14 min walk
  • Subway
    18 min walk
  • Doces Húngaros
  • Pellegrini
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (BRL 20 per day)

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

More

  • Built in 1902
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Shared bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of BRL 40 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: BRL 270 per vehicle (one way)
  • Self parking fee: BRL 20 per day
  • Pet fee: BRL 40 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is Pousada Ace Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of BRL 40 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for BRL 20 per day.

What time is check-in at Pousada Ace Palace?

Check-in start time: 2 PM; Check-in end time: 6 PM. After-hours check-in is not available.

What time is check-out at Pousada Ace Palace?

Check-out is at 11:30 AM.

Does Pousada Ace Palace provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of BRL 270 per vehicle applies.

Where is Pousada Ace Palace located?

Located in Historic Center, this bed & breakfast is steps from Vale do Paraíba and Piabanha River. Crystal Palace and Barao de Maua House are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pousada Ace Palace Reviews

7.8

Good

8.0

Cleanliness

7.6

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

Reviews

Verified review

2/10 Terrible

Flavio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Funcionário extremamente grosseiro

Fiz a reserva pelo hotéis.com numa sexta para me hospedar no sábado. Ao chegar no hotel fui atendida por um funcionário extremamente grosseiro que não estava entendendo porque estávamos lá, pois ele não havia sido informado. De pronto falei que tinha número da reserva e ele de forma extremamente ríspida que eu não precisava mostrar nada pra ele, pois ele tinha tudo que precisava. Nunca me senti tão mal num estabelecimento. Meus amigos odiaram a postura do tal funcionário e a decoração sombria do local que mais parecia um filme de terror! Por óbvio que ele não tinha os nossos quartos e tivemos que sair à procura de outra pousada...em nenhum momento ele tentou solucionar o nosso inconveniente, apenas sugerindo outras pousadas. O que foi bem difícil pois a cidade estava cheia por conta de um evento próximo. Não recomendo de forma alguma essa pousada, pois a falta de cordialidade de funcionários é algo que tira minha paciência.
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Casarão bem cuidado com banheiro compartilhado

Casarão muito bem cuidado, porém, como todo casarão antigo tem piso barulhento e o problema (já sabido antes da reserva) do banheiro compartilhado. Mas isso foi avisado antes.
Stayed 1 night in Oct 2017
Verified review

10/10 Excellent

Pedro Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada excelente e cidade incrível

Foi tudo excelente. A cidade é incrível, a pousada, sensacional. Os donos são super prestativos e atenciosos. A organização é excelente e a localização é muito boa. Recomendo
Stayed 4 nights in Sep 2017
Verified review

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCEPCIONAL

Quartos confortáveis, atendimento por parte dos funcionarios e donos extraordinária!
Stayed 3 nights in Aug 2017
Verified review

6/10 Okay

Giovane

Liked: Cleanliness, staff & service

Pensaria duas vezes em voltar para essa pousada.

A pousada é aconchegante quarto bom e sem banheiro, são compartilhados tem que dividir com outros hospedes, água do chuveiro com problema não esquentava tínhamos que chamar sempre o rapaz que trabalha no local, o qual ele é porteiro, tesoureiro, que apronta o café, arruma as camas, é o que faz tudo sozinho. não tem outro funcionário. Uma coisa de bom nele é muito educado atencioso nota 10 para ele, mas para os dono zero. Pensaria muito em retornar na pousada. Creio que deveriam de fazer uma visita antes de mencionar no site de vocês.
Stayed 1 night in Jul 2017
Verified review

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muito bom!

Localização perfeita! Atendimento bom! Não tem estacionamento, mas em frente há vaga na rua. A pousada é linda!!
Stayed 1 night in Jun 2017