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Reis Palace Hotel

Property class: 3

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Photo gallery for Reis Palace Hotel

A reception desk labeled "REIS PALACE" with a painting of people in a field on the wall behind it. - Reis Palace Hotel (Petrolina)
A modern hotel lobby with a large window, a painting of a bridge, a sofa, a coffee table, and a TV. - Reis Palace Hotel (Petrolina)
A buffet setup with a checkered tablecloth, various food items, and a view of greenery through large windows. - Reis Palace Hotel (Petrolina)
A hotel room with a bed, a desk, a wardrobe, a TV, a shelf with toiletries, and an air conditioning unit. - Reis Palace Hotel (Petrolina)
A buffet setup with various food items, a microwave, and a view of the city through large windows. - Reis Palace Hotel (Petrolina)
Located close to Dom Malan Square and Petrolina Cathedral, Reis Palace Hotel provides a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. Free in-room WiFi and a business center are available to all guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service

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AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room Single Use, 1 Double or 2 Twin Beds

A hotel room with a bed, a desk, and an air conditioning unit.

Double Room Single Use, 1 Double or 2 Twin Beds

7.2 out of 10
Good
(5 reviews)
  • City view
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard 3 pessoas

A hotel room with two beds, each with a red and white bedspread, and a flat-screen TV mounted on the wall.

Standard 3 pessoas

  • River view
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Single Room, 1 Twin Bed

A hotel room with two single beds, each with a red and white bedspread, a bedside table with a phone and a small drawer, and a wall-mounted painting.

Single Room, 1 Twin Bed

  • City view
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Petrolina is home to Reis Palace Hotel. Dom Malan Square and Petrolina Waterfront Square are notable landmarks, and the area's natural beauty can be seen at Rodeador Island and Sao Francisco River Park. Oficina do Artesao Mestre Quincas and Petrolina Cathedral are two other places to visit that come recommended. Visit our Petrolina travel guide
Map
Rua Manoel Clementino, 1157, Centro, Petrolina, PE, 56302-170

What's nearby

  • Petrolina Cathedral
    3 min walk - 0.2 miles
  • Dom Malan Square
    3 min walk - 0.2 miles
  • Petrolina Waterfront Square
    5 min walk - 0.3 miles
  • Sao Francisco River Park
    5 min walk - 0.3 miles
  • River Shopping Mall
    12 min walk - 0.7 miles

Getting around

  • Petrolina (PNZ-Senador Nilo Coelho Intl.)
    18 min drive

Restaurants

  • Boteco da 21
    1 min walk
  • Bar do Gaúcho
    6 min walk
  • Canto Café
    4 min walk
  • Casa do Vinho
    3 min walk
  • Café de Bule
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is Reis Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Reis Palace Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Reis Palace Hotel?

Check-out is at noon.

Where is Reis Palace Hotel located?

Situated in Petrolina, this hotel is steps from Dom Malan Square and Petrolina Cathedral. Oficina do Artesao Mestre Quincas and Petrolina Waterfront Square are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reis Palace Hotel Reviews

8.2

Very Good

8.8

Cleanliness

8.4

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 62 out of 142 reviews
Rating 8 - Good. 45 out of 142 reviews
Rating 6 - Okay. 21 out of 142 reviews
Rating 4 - Poor. 10 out of 142 reviews
Rating 2 - Terrible. 4 out of 142 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendimento impecável, pessoas simpáticas, educadas, prestativas é ótimo café da manhã.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minha estadia nesse Hotel foi com minha família, no total de 5 pessoas. Chegamos de madrugada e fomos muito bem recepcionados. O café da manhã sensacional. Super indico.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom café da manhã, quarto amplo e confortável, localização excelente
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom café da manhã e local muito bem localizado
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo muito bom durante minha estadia
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Defeito na tranca da porta e no ar condicionado
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
O quarto estava muito limpo
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
hotel simples, sem estacionamento essa informaação deveria estar em destaque na apresentação do hotel! aviso as pessoas idosas há um resalto entre o quarto e o banheiro de uns 5 cm , sugeriria colocar uma fita de segurança .
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Estava OK
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Staff & service
Boa tarde, Equipe bem atenciosa. Ar condicionado do quarto velho e sem as aletas de direção do vento. Banheiro com cheiro não agradavél. Falta de opções de estacionamento. Local silencioso. Bem localizado, próximo a orla do rio São Francisco. Foi uma boa estadia. Edson.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A localização é excelente, contudo o hotel está muito mal conservado e me parece que já está dando sinais de desleixo. Café da manhã muito fraco, itens de banheiro horríveis. A recepção e os demais funcionários são ótimos, atenciosos e educados.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Equipe muito gentil e atenciosa.
Stayed 9 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Localização muito boa. Equipe gentil e resolutiva. Roupas de cama e banho muito limpas. Não tem estacionamento, mas foi tranquilo estacionar na rua.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Tudo excelente, pesdoal da recepção, da copa da cozinha, serviço de quarto perfeito, café da manhã muito generoso na feitura e apresentação.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todos os funcionários muito atenciosos e educados. Quartos sempre limpos. Café da manhã bom. Localização do hotel bem localizado, proximo da orla, centro, bares e restaurantes. Recomendo.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendeu minhas expectativas
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Precisa melhorar na estrutura, banheiro com vazamento
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Otima

Otima
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cafe da manha sempre otimo. Quarto limpo, roupas de cama e banho cheirosas
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom café da manhã Camas com razoável conforto
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom para trabalho

Hotel bem localizado, bom quarto, bom banheiro café da manhã razoável atendentes amáveis muito difícil estacionar o veículo.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort

Chuveiro muito fraco e falta de um blackout

Café da manhã excelente! Muito bom mesmo. Mas no quarto faltou algo barato e que seria perfeito: um simples blackout na janela. Entra muita luz pela janela de manhã e o sol na cara acorda todo mundo. O chuveiro também é muito fraco.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi bastante agradável durante o período.
Stayed 1 night in Mar 2025