Mercure Perth On Hay

Property class: 4

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Photo gallery for Mercure Perth On Hay

A modern hotel entrance with a glass facade, outdoor seating area, and a staircase leading to the entrance. - Mercure Perth On Hay (Perth)
A conference room with rows of chairs, a projector, and a large window with a view of trees. - Mercure Perth On Hay (Perth)
An outdoor seating area with tables and chairs, palm trees, and a clear sky. - Mercure Perth On Hay (Perth)
A hotel room with two beds, a nightstand with a lamp, and a view of the outside through sheer curtains. - Mercure Perth On Hay (Perth)
A modern conference room with long tables and purple chairs, a kitchen area, and a bar. - Mercure Perth On Hay (Perth)
Located close to Perth Concert Hall and St. Mary's Cathedral, Mercure Perth On Hay provides a coffee shop/cafe, a conference center, and a restaurant. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

Standard Room, 1 Queen Bed, Balcony

7.8 out of 10
Good
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Standard Room, 2 Twin Beds

7.0 out of 10
Good
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 1 Queen Bed, Balcony

8.8 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Room, 1 King Bed

7.8 out of 10
Good
(37 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Triple Room, 3 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Superior Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Twin Room, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Perth Central Business District, a neighborhood in Perth, Mercure Perth On Hay is near a metro station. Hay Street Mall and Murray Street Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Swan River Foreshore Trail. Central Law Courts and St. Mary's Cathedral are two other places to visit that come recommended. Visit our Perth travel guide
Map
417 Hay Street, Perth, WA, 6000

What's nearby

  • A brick building with a tower, a bridge, and a road sign indicating directions to Riverside Drive and Mounts Bay Rd.
    St George's Terrace
    4 min walk - 0.3 miles
  • A sculpture of a bird in a boat, a modern bridge, and a sunset over water.
    Elizabeth Quay
    10 min walk - 0.6 miles
  • Central Law Courts
    3 min walk - 0.2 miles
  • Hay Street Mall
    7 min walk - 0.4 miles
  • Murray Street Mall
    9 min walk - 0.5 miles

Getting around

  • Perth McIver Station
    10 min walk
  • Perth Airport (PER)
    21 min drive

Restaurants

  • Woo Jeong
    4 min walk
  • Armada Bar & Grill
    1 min walk
  • Cucina on Hay
    3 min walk
  • Firewater Grille
    2 min walk
  • OMG Coffee & Toastie
    6 min walk

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 35 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 35 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Dining table
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference center (1,981 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% organic food
  • Banquet hall
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's ALL ACCOR mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 500 per accommodation, per stay

We have included all charges provided to us by the property.

This property's listed general deposit for incidentals is refundable via credit card after check-out, subject to the card issuer's processing times.

Optional extras

  • Fee for buffet breakfast: approximately AUD 35 per person
  • Covered self parking fee: AUD 35 per night
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is provided up to 1 MB for up to 4 devices.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Frequently asked questions

Is Mercure Perth On Hay pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 35 per night. Limited spots are available.

What time is check-in at Mercure Perth On Hay?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of AUD 50 (subject to availability).

What time is check-out at Mercure Perth On Hay?

Check-out is at 11 AM. Late check-out is available for AUD 50 (subject to availability).

Where is Mercure Perth On Hay located?

Located in Perth Central Business District, this hotel is steps from St. Mary's Cathedral and Perth Concert Hall. Royal Perth Hospital and Central Law Courts are also within 5 minutes. Perth McIver Station is 10 minutes by foot and Perth Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Perth On Hay Reviews

8.0

Very Good

8.2

Cleanliness

8.8

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 349 out of 1002 reviews
Rating 8 - Good. 404 out of 1002 reviews
Rating 6 - Okay. 159 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great 2 night stay. Very congenial staff. Complementary room upgrade. Easy and delicious buffet breakfast.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable night stay, planning to stay again soon. Convenient location away from hustle and bustle.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and good location
Stayed 2 nights in May 2026
Verified review

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities
Great location, stayed for a night and check in was so easy
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fine with off street parking. Great location, only 10 minute walk to Murray Street and pubs. Quiet during the night. Air-conditioned worked well and TV reception was excellent. Room smelt a bit musky and it was an old style room but overall good value for money at $150 per night.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Kin Yan Michael

Liked: Cleanliness, staff & service
Facility quite old and seems not maintain properly. Room was clean and neat. Bed was a bit smaller than other
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marea

Liked: Cleanliness, staff & service, amenities
great view from room, helpful staff everywhere, front desk, room staff and restaurant
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, and the staff was exceptionally friendly, very pleased thankyou
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Martyn Douglas

Liked: Cleanliness, amenities
A nice hotel for people on a budget, but it certaainly does need a refurb. While everythinf was perfectly functional it was very dated. Breakfast was good value and well presented. The location was good and easy for busses and trains.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Cozy bed. Excellent location. Nearby the river, shops, restaurants and convenience stores.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Clean. Inner CBD and close to hospital. Very helpful staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities
The staff were great despite it being a very busy time for them with Ashes Test Match going on. Check-in was very smooth and the room was perfect for my needs.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly staff
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Derrise

Liked: Cleanliness, staff & service, property conditions & facilities
Close to town, parking was good in house dining was excellent
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Lyndal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Ruya

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and was in a good area close to lots of activities
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location walkable to the malls and good eateries,comfortable room clean good bed
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities are getting old and tired but the restaurant was good and the staff were lovely
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check-in and well located
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and great food.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, comfortable room.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable convenient position in many interesting eateries and malls staff willing to help and smiling , nice place to stay
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Isla

Liked: Amenities, property conditions & facilities
Great value for money. Huge room, and buffet breakfast was included and had great variety. Reception staff were very friendly and the check in/check out process was super easy!
Stayed 2 nights in Jun 2025