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Comfort Inn & Suites

Property class: 3

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Photo gallery for Comfort Inn & Suites

A lobby with seating areas, a flat-screen TV mounted on a wooden panel, and a modern light fixture. - Comfort Inn & Suites (Penticton)
A hotel room with two beds, a desk, a chair, a TV, and a minibar. - Comfort Inn & Suites (Penticton)
A modern kitchen with a built-in microwave, refrigerator, and a white countertop. - Comfort Inn & Suites (Penticton)
A modern dining area with tables and chairs, a kitchen in the background, and large windows. - Comfort Inn & Suites (Penticton)
A balcony with a view of trees and a mountain in the background. - Comfort Inn & Suites (Penticton)
A free breakfast buffet, a grocery/convenience store, and a terrace are just a few of the amenities provided at Comfort Inn & Suites. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a garden and laundry facilities.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a minibar.

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a television, and a coffee maker.

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

A hotel room with a bed, desk, chair, kitchenette, and a view of the cityscape.

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with a bed, bedside tables, a desk with a chair, a television, and a window with curtains.

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a television, and a coffee maker.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Roll-in Shower, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (Efficiency)

A hotel room with two beds, a desk, a microwave, and a seating area.

Suite, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (Efficiency)

A hotel room with a bed, a desk, a chair, a wardrobe, and a refrigerator.

Suite, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (Efficiency)

A hotel room with two beds, a sofa, a desk with a chair, a kitchenette, and a bathroom.

Suite, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

A hotel room with a bed, a desk, a sofa, a kitchen area with a microwave, and a refrigerator.

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Penticton, Comfort Inn & Suites is in the city center and near the beach. Roll N Stones Fun Centre and LocoLanding Adventure Park are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Penticton Community Centre and Penticton Rose Garden. Penticton Ikeda Japanese Garden and Xeriscape Garden are also worth visiting. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. Visit our Penticton travel guide
Map
950 Westminster Avenue West, Penticton, BC, V2A1L2

What's nearby

  • A vineyard, a lake, and a town with mountains in the background.
    Okanagan Lake
    9 min walk - 0.5 miles
  • Penticton Trade and Convention Centre
    4 min walk - 0.3 miles
  • South Okanagan Events Centre
    6 min walk - 0.4 miles
  • Penticton Golf and Country Club
    6 min walk - 0.4 miles
  • Cascades Casino
    9 min walk - 0.5 miles

Getting around

  • Penticton, BC (YYF-Penticton Regional)
    11 min drive

Restaurants

  • Tim Hortons
    4 min walk
  • Patio Burger & Ice Cream
    9 min walk
  • Salty's Beach House
    13 min walk
  • Starbucks
    7 min walk
  • Orolo Restaurant and Cocktail Bar
    17 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Indoor pool
  • Water sports equipment

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 1,372 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Null
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1964
  • Renovated entire property - July 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 1 2026 to December 31 2026 (dates subject to change):
  • Laundry facilities
  • Hot tub
  • Swimming pool
The property will be renovating from July 10 2026 to December 15 2026 (completion date subject to change). The following areas are affected:
  • Laundry facilities
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 66 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Comfort Inn & Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM. The pool will be unavailable from November 1 2026 to December 31 2026 (dates subject to change). The property will be renovating the pool from July 10 2026 to December 15 2026 (completion date subject to change).

Is Comfort Inn & Suites pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 66 lbs per pet. There's a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Inn & Suites?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Comfort Inn & Suites?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Comfort Inn & Suites located?

Located in the heart of Penticton, this hotel is within a 15-minute walk of Penticton and Wine Country Visitor Center and Okanagan Lake. Roll N Stones Fun Centre and Penticton Trade and Convention Centre are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Inn & Suites Reviews

8.8

Excellent

9.8

Cleanliness

7.6

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 20 out of 37 reviews
Rating 8 - Good. 11 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and Breakfast Included ,clean wonderful service in the kitchen.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean room...would stay again
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room. Friendly staff, lots of choices for breakfast.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience to travel
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room. Very clean property. Quiet. Good breakfasts and friendly staff.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has just gone through a fantastic renovation; it looks new inside. Design and feel are great. Hotel staff, especially Matthew was excellent. Rooms were clean and spacious. We enjoyed our time there.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The young lady looking after the breakfast area was such a treat in the early mornings. Excellent breakfast and very helpful. She kept her area spotless and everything well stocked. Room was very nice, bed was comfy and the TV picture was perfect. Excellent channel selection too. Thank you.
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness
All new, and looking clean. Front desk woman almost over charged us $200, and also didn’t mention the breakfast available. Parking is not great, and the elevator very noisy, Breakfast room and staff were good, staff there good.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nicely decorated. Comfortable beds. No shower gel provided , which is unusual, had to ask for a bar of soap. Mediocre breakfast. Housekeeping only offered every 3 days, unless requested. That is a ridiculous policy. When did the hospitality industry become inhospitable? The room was serviced as requested, but we still had to ask the front desk for replacement towels as none were supplied.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated, clean and modern room. The staff were very friendly and helpful. Super comfortable beds and a kitchen with lots of conveniences. Close to downtown and waterfront. A very comfortable stay.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, great bed and shower. Staff was super friendly. First night of operation so there was still some light work going on but no bother at all. Would definitely go back.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Around great place To stay
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central, helpful staff.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location….breakfast was a lot to be desired…nothing left at 9:00 am
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I are some of the 12,000 Summerland, BC residents who had to evacuate our beloved town because of the wildfires that ravaged our area from August 7th onward. We felt so fortunate to finally find accommodation at Comfort Inn and Suites in Penticton, BC, after spending a sleepless night in our vehicles. The attentive staff were very understanding of our plight, and so kind, so helpful. Our rooms were newly renovated, and very pleasantly welcoming with their lovely decor. Staying here after our frightening exodus from what seemed like Armageddon all over again certainly helped to ease our pain.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
No tvs or any type of carpets in room so floors get dirty as soon as you walk in and makes it so you can’t walk in bare feet.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Room was either freezing or stifling hot with a noisy a/c that rattled. No option to have the fan running on low. Not that we wanted to hear the rattling. The “buffet breakfast” was absolutely sub-par. I’m not usually a complainer, but there was no staff around. Had to ask at front desk for coffee and plates. It wasn’t even busy on a Sunday morning. Not a speck of meat provided. And it wasn’t that it ran out. It just wasn’t there. Just canned eggs flattened into patties. No Muffins, no hard boiled eggs. No fruit except apples. No real cream, just fake. When coffee was finally replenished, it was gone in no time and never replenished before breakfast hours were over. Just terribly disheartening and disappointing to pay top dollar for a room with “breakfast buffet” just to find out that it was less provided than a no-name motel on skid row. Not ever booking a comfort inn again. No comfort at all.
Stayed 1 night in Sep 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
I realize they are undergoing renovations and were thrown into action quicker than planned due to wildfire evacuations, but...we won't be back. Most of our experiences with the staff in the lobby were great except when checking out, the woman barely said a word, not even inquiring how our stay was. The room we were in was on the ground level with access directly from the parking lot. With no carpets in the rooms on the ground level, the floors get dirty very fast especially as fall is approaching and leaves were starting to accumulate on the ground. There were also no outdoor lights working, so coming back to our room later one night, it was very dark. The room itself was a good size & had good lighting, but the bathroom didn't have many ways to hang towels/clothing. And it would have been nice to have a luggage stand for our suitcase (we improvised our own). The door to the washroom didn't close properly and made a lot of noise as you opened & closed it. If we kept the door pulled to, the fan with an automatic light would suddenly turn on. This was definitely unexpected in the middle of the night. (On hindsight we could have unplugged the nightlight and left the door open a bit more, but it was the middle of the night and really you shouldn't have to unplug things, and the nightlight was handy.) Housekeeping was supposed to come on the third day. We were there 4 nights and they never showed up. And the breakfast was definitely lacking.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious clean, and the staff was friendly and accommodating
Stayed 2 nights in Nov 2026
Verified review

10/10 Excellent

Stayed 1 night in Oct 2026
Verified review

8/10 Good

Stayed 1 night in Oct 2026
Verified review

4/10 Poor

Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Stayed 3 nights in Sep 2026