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Heartland Inn & Suites, SureStay Collection by Best Western

Property class: 2.5

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Photo gallery for Heartland Inn & Suites, SureStay Collection by Best Western

A modern kitchen with a central island, built-in appliances, and a variety of utensils and cookware. - Heartland Inn & Suites, SureStay Collection by Best Western (Park Rapids)
A spacious living area with leather sofas, a stone fireplace, and large windows. - Heartland Inn & Suites, SureStay Collection by Best Western (Park Rapids)
A rectangular indoor pool with a metal ladder, surrounded by beige walls with decorative tile borders. - Heartland Inn & Suites, SureStay Collection by Best Western (Park Rapids)
A spacious living area with leather sofas, a coffee table, and a stone accent wall. - Heartland Inn & Suites, SureStay Collection by Best Western (Park Rapids)
A modern house with a swing set and a rocking chair in the yard. - Heartland Inn & Suites, SureStay Collection by Best Western (Park Rapids)
Located close to Skoe Park and Red Bridge Park, Heartland Inn & Suites, SureStay Collection by Best Western provides free breakfast, a business center, and a hot tub. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(23 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a door.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard Area

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard Area

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard Area

A hotel room with two beds, a desk, a chair, and a door.

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard Area

10.0 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bed, two bedside tables with lamps, a framed picture on the wall, and a patterned curtain.

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

A hotel room with a bed, a TV, a microwave, a dresser, and a desk with a lamp.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

About the neighborhood

Park Rapids is home to Heartland Inn & Suites, SureStay Collection by Best Western. Skoe Park and Headwaters Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Red Bridge Park and Itasca State Park. Don't miss out on a visit to Evergreen Gifts & Fun Park. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and sledding. Visit our Park Rapids travel guide
Map
1009 1st St E, Park Rapids, MN, 56470

What's nearby

  • A forest path covered with fallen leaves.
    Itasca State Park
    22 min drive - 22.1 miles
  • A calm lake surrounded by dense green forest and a clear blue sky.
    Itasca State Park
    39 min drive - 34.8 miles
  • Red Bridge Park
    13 min walk - 0.7 miles
  • Skoe Park
    16 min walk - 0.9 miles
  • Hubbard County Historical Museum
    2 min drive - 1.4 miles

Getting around

  • Hector Intl. Airport (FAR)
    107 min drive

Restaurants

  • A&W Restaurant
    3 min drive
  • McDonald's
    19 min walk
  • Dairy Queen
    5 min walk
  • Great Northern Cafe
    16 min walk
  • Zorbaz
    12 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1990
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Heartland Inn & Suites, SureStay Collection by Best Western have a pool?

Yes, this property has an indoor pool.

Is Heartland Inn & Suites, SureStay Collection by Best Western pet-friendly?

Yes, Heartland Inn & Suites, SureStay Collection by Best Western allows dogs (limit 2 total). There's a fee of USD 35.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Heartland Inn & Suites, SureStay Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Heartland Inn & Suites, SureStay Collection by Best Western?

Check-out is at noon.

Where is Heartland Inn & Suites, SureStay Collection by Best Western located?

Situated in Park Rapids, this hotel is within 1 mi (2 km) of Red Bridge Park and Skoe Park. Hubbard County Historical Museum and Headwaters Golf Club are also within 3 mi (5 km).

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Reviews

Heartland Inn & Suites, SureStay Collection by Best Western Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 326 out of 457 reviews
Rating 8 - Good. 105 out of 457 reviews
Rating 6 - Okay. 16 out of 457 reviews
Rating 4 - Poor. 5 out of 457 reviews
Rating 2 - Terrible. 5 out of 457 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean room- staff great- wonderful breakfast
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and hallways, good filling breakfast provided. Was undisturbed during our stay.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained property. Very quiet and relaxing atmosphere. Pool and hot tub area is very nice. Absolutely fantastic breakfast buffet options. Staff were friendly and very accommodating.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. It was nice & quiet & the hot tub was great. Bed was comfortable.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff. Easy peasy check in and out. Highly recommend
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the layout of the hotel close to pool and staff were fantastic!! Breakfast was great, we had a very enjoyable stay!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained property. The staff was all friendly and helpful. Rooms are clean and comfortable. Got a very good night’s rest there.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Central location, quiet location. Breakfast was ok, typical motel "free Breakfast "
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Staff very friendly. Appreciate having coffee/ hot water available for anytime. It was very quiet. The A/C worked great without any type of rattle. Room was clean, bed and pillows comfortable. Bathroom sink and toilet look pretty new.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great service. Thx
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was nice. Breakfast was average. Staff was very nice. This place has a 2nd floor of rooms but does not have an elevator. Can be alot if you have to carry up heavy luggage.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room, good location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. So clean. The pool area is bright and inviting. Will definitely stay here again.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean place.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay with quality amenities, friendly/helpful staff, and a five star breakfast (so many choices!). It's the only place I'll stay when visiting the area!
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a 2 story lodge with no elevator and no baggage handlers so coming with a lot of luggage is a little difficult. The lounge and pool/jacuzzi area were nicely kept. The TVs need updating for streaming services. Drop the cable. Laundry facility was right across the street.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Good service. Would stay here again.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was very clean and comfortable
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, friendly staff.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Amenities
Yes fresh excellent clean place
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff, great space...will be back!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel but they take a lot of pride in keeping it up. It was very clean. Breakfast was good. Staff was great.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
It was easy to access ... staff very friendly free breakfast was amazing will stay here again
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay room was great bed was great as well as breakfast would recommend and wood stay there again
Stayed 1 night in Sep 2025