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Le Citizen Hôtel

3.0 star property
Travelers soak up Parisian charm at this welcoming hotel with morning coffee in the lobby and multilingual staff to help explore the city's highlights.

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Photo gallery for Le Citizen Hôtel

A storefront with a black door and a sign reading "LE CITIZEN". - Le Citizen Hôtel (Paris)
Property video
A kitchen with a black oven and a wooden countertop. - Le Citizen Hôtel (Paris)
A hotel lobby with a reception desk, a wooden wall, a potted plant, and a view of the street outside. - Le Citizen Hôtel (Paris)
A modern hotel room with a sofa, a small round table, a bench, and a bed with a wooden headboard. - Le Citizen Hôtel (Paris)
Le Citizen Hotel in Paris offers dry cleaning/laundry services and a convenient snack bar/deli. Guests can connect to WiFi and visit the 24-hour front desk for day planning with help from the multilingual staff, praised by previous visitors for their helpfulness.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Cosy Room - Canal View

A modern hotel room with a wooden accent wall, a large bed with white linens, a small bedside table, and a large window with curtains.

Cosy Room - Canal View

8.8 out of 10
Excellent
(6 reviews)
  • Canal view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Room, with Canal View

A modern bedroom with a large bed, wooden panel walls, a small bedside table, and a hanging light fixture.

Junior Room, with Canal View

10.0 out of 10
Exceptional
(2 reviews)
  • Canal view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for The Big One, with Canal view

A modern hotel room with a sofa, a small round table, a bench, and a bed with a wooden headboard.

The Big One, with Canal view

8.8 out of 10
Excellent
(5 reviews)
  • Canal view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

A modern living room with a sofa, a dining table, and a child standing on a chair.

Family Room

  • Canal view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

About the neighborhood

Located in 10th Arrondissement, a neighborhood in Paris, Le Citizen Hôtel is near a metro station and on the boardwalk/promenade. Colonel Fabien Square and Place de la République are notable landmarks, and the area's natural beauty can be seen at Parc de la Villette. Looking to enjoy an event or a game? See what's going on at Accor Arena or Stade de France. Visit our Paris travel guide
Map
96 Quai De Jemmapes, Paris, Paris, 75010

What's nearby

  • A river with a green bridge, people sitting on the riverbank, and buildings in the background.
    Canal Saint-Martin
    1 min walk - 0.1 miles
  • A blue storefront with the sign "CRÈPERIE" and "Chez Suzette" written on it.
    Grands Boulevards
    6 min walk - 0.3 miles
  • A statue of a woman holding a torch, surrounded by a circular base with relief sculptures, in a public square with historic buildings in the background.
    Place de la République
    7 min walk - 0.4 miles
  • Alhambra Theatre Music Hall
    4 min walk - 0.3 miles
  • Colonel Fabien Square
    9 min walk - 0.5 miles

Getting around

  • Jacques Bonsergent Metro Station
    5 min walk
  • Gare de l'Est
    7 min walk
  • Paris Orly Airport (ORY)
    33 min drive

Restaurants

  • Chez Prune
    3 min walk
  • BREIZH Café | La Crêpe Autrement
    2 min walk
  • Buddy Buddy
    3 min walk
  • L'Atmosphère
    3 min walk
  • Bopome
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Weekend on-the-go breakfast available 7:00 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mike

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.53 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Le Citizen Hôtel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Le Citizen Hôtel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Le Citizen Hôtel?

Check-out is at noon.

Where is Le Citizen Hôtel located?

Located in 10th Arrondissement, this hotel is within a 10-minute walk of Place de la République, Saint-Louis Hospital, and Colonel Fabien Square. Parc de la Villette is 1.7 mi (2.8 km) away. Jacques Bonsergent Metro Station is only a 5-minute walk and Gare de l'Est Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Le Citizen Hôtel Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 178 out of 265 reviews
Rating 8 - Good. 70 out of 265 reviews
Rating 6 - Okay. 9 out of 265 reviews
Rating 4 - Poor. 3 out of 265 reviews
Rating 2 - Terrible. 5 out of 265 reviews

Reviews

Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean rooms, amazing shower and great view of the canal. Staff are super friendly.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient staff in the perfect neighborhood!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff is very helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Fujiwara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but good I like location and room.Room interior is nice and upper class also views of canal is excellent.I enjoyed many nice restaurants.Staff are kind and nice.Totally I want more stay.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Carlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room on the 6th floor, with a great view of the canal
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel and neighborhood

I love this little hotel in my favorite part of Paris! You can stroll along the hotel, go for ice cream across the street or pick from the many restaurants within a block or two.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position to explore Paris
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were spacious and quiet. Great views of the canal. Lots of interesting restaurants in the area.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay at Le Citizen, staff were amazing, so helpful and friendly. The room was so spacious and had everything we needed. Will definitely stay there again when we are next in Paris. Merci Beaucoup ❤️
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Loring

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Staff was helpful. Breakfast is limited.
Stayed 5 nights in Apr 2024
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compact hotel in a great location. A little noisy at night but that’s Paris and big cities in general so not a deal breaker. Fantastic food options all walkable from coffee to lunch to fancy dining. Will stay here again when I’m back again.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was close to the train station (15 mins walk max) so it was perfect for one last night in Paris. Easy to get to from travels by train from the French countryside and easy to get to the RER for the airport the next day. The neighborhood is fantastic, lots of great bars and restaurants and the canal. The bed was soooo comfortable.
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

ORTAL

Disliked: Amenities
Unfortunately, the hotel looks very different from the photos that are advertised online. It is actually a very old hotel that seems to have gone through only a very light renovation, and the pictures appear to be heavily edited. The breakfast was also disappointing and far from what one would expect. It included only one cup of juice, one cup of coffee, and one croissant. There were no fresh options such as fruit or oranges. I would not really consider this a proper hotel breakfast. Another major issue was the internet. There is practically no usable Wi-Fi in the hotel. The connection is extremely weak and barely works. Most of the hotel staff were very kind, polite, and helpful. However, the receptionist named Ayfa was not pleasant or welcoming at all, which stood out compared to the rest of the team. Overall, despite the kindness of most of the staff, I would not choose to return to this hotel again.
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place and the location is superb. There are small things in the rooms that are breaking (table leg) or worn out the do not disturb magnets. It’s too bad because it breaks what is a very attractive and comfortable room. Curtains could be cleaned
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Tina

The best part of Le Citizen Hotel was its quaint, walkable location along Canal Saint-Martin, surrounded by great coffee shops and restaurants. The room was spacious, but a persistent urine smell, likely from the A/C, made it unpleasant. While generally clean, the bathroom felt dirty, with mildew in the shower and a broken shower door causing water to spill everywhere. We had a relocation to Hotel Oratio (30 minutes away) due to renovations. The staff there didn’t seem aware of our reservation, and when we returned, our room wasn’t ready and construction was still ongoing. We had to leave our bags with construction workers since no staff was present. Checkout was chaotic—late at night, we were suddenly told we owed money, but the staff couldn’t explain why. The next morning, it turned out to be city tax, but their card reader wouldn’t work, and the staff was unhelpful. They did refund one night, and Chaime was great, but overall, poor communication and maintenance issues made this a frustrating stay. Hopefully, post-renovations, service improves.
Stayed 6 nights in Mar 2025
Verified review

6/10 Okay

Tracey

Liked: Staff & service
I was surprised with this property. It reallly was not the same as what was advertised. The advertisement clearly said there was a restaurant and people said the food was great. They had a bar but no restaurant. They also advertised that there was an airport shuttle but there was not. I found this to be a quirky and odd property. The area of Paris was not my favourite- lots of graffiti and not amazing stores and restaurants. The room had some issues with the lights not working in the bathroom and the cupboard door for the fridge was falling of the hinge. The bed was comfortable and the bedding nice! It also had a very strong smell from an oil diffuser which was way too strong I ended up locking it in a cupboard to try to stop the smell. We were only there for one night to catch our plane but I would not have stayed longer and wouldn’t recommend it to others. Have stayed in much nicer hotels in Paris for the same price or less. Not sure who wrote all the good reviews for this property or when but I’m sorry I can’t agree.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for family of 4. Staff wonderful and the pizza was yummy
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed there before and we will stay there again. It is a walkable, friendly, reasonably priced (restaurants, groceries and shops) neighborhood with fabulous parks the canal and easy access to the Metro stations (G'are de est and Republique)
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Cool area
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

SHEILA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, lively neighborhood walking distance from Gare de l'Est and Gare du Nord, with great restaurants and bars nearby. Creatively decorated room with view onto the lock and swing bridge on the Canal Saint-Martin. Comfortable bed. Friendly, welcoming staff.
View from our room of the lock and swing bridge on Canal Saint-Martin
Cool design makes the most of on odd space
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 2 wonderful nights here and highly recommend this hotel.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right by the canal, extremely picturesque and romantic! Very very good food and drink options nearby - recommend cocktails at Bisou, Ten Belles for coffee and pastries, le Verre Vole for wine and food, Chez Prune for classic French cafe and bar/resto, crepes at Breizh Cafe…. Room was perfect for us, there was a problem with the key a few times but staff was helpful. Convenient to Gare du Nord and Gare de l’Est, metro line 4 (great for tourist locations). Very much recommend if you want a feel for a bit more of a local Parisian vibe with pretty good access to city center, too.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Great location on the canal. The room was clean and staff very friendly. Nice powerful waterfall shower.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Viken

Liked: Cleanliness, amenities, property conditions & facilities
yes, it was a very good experience .
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quite small with limited services but was very clean and well attended. The two ladies who manned the front desk, Haifa and another young woman were very helpful and kind.
Stayed 4 nights in Sep 2025