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Hotel Victoria au Lac

Property class: 3

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Photo gallery for Hotel Victoria au Lac

A balcony with a table set for breakfast, overlooking a mountainous lake with a town in the background. - Hotel Victoria au Lac (Paradiso)
A building with ornate architectural details, including decorative balconies and intricate moldings. - Hotel Victoria au Lac (Paradiso)
A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of mountains through a window. - Hotel Victoria au Lac (Paradiso)
A breakfast table with croissants, a glass of orange juice, and tea set. - Hotel Victoria au Lac (Paradiso)
A reception desk with a sign, a clock, and a vase of flowers. - Hotel Victoria au Lac (Paradiso)
Lake Lugano is located near Hotel Victoria au Lac, which provides a grocery/convenience store, a rooftop terrace, and shopping on site. Be sure to enjoy lunch, dinner, and Mediterranean cuisine at the two on-site restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

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Room options

View all photos for Standard Single Room

A hotel room with a bed, a TV, a desk, a chair, and two framed pictures on the wall.

Standard Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, bedside tables, a desk with a chair, a TV, and a window with curtains.

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Doppelzimmer mit Seeblick

A modern hotel room with a large bed, bedside table, and a desk with a chair. There is a mirror, a chandelier, and a potted plant on the desk.

Doppelzimmer mit Seeblick

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Paradiso is home to Hotel Victoria au Lac. LAC Lugano Arte e Cultura and Swissminiatur are local attractions and those in the mood for shopping can visit Via Nassa and FoxTown Factory Stores. Looking to enjoy an event or a game while in town? See what's happening at Pista La Resega or Maccagno Stadium. Visit our Paradiso travel guide
Map
Riva Paradiso 2b, ingresso Via G. Guisan 3, Paradiso, TI, 6902

What's nearby

  • A coastal city with a prominent mountain, a large body of water, and dense urban development.
    Lake Lugano
    2 min walk - 0.1 miles
  • A historic building with ornate facades and a covered entrance.
    Via Nassa
    13 min walk - 0.7 miles
  • A modern building with a green facade and the text "LAC Lugano Arte e Cultura" on its side.
    LAC Lugano Arte e Cultura
    13 min walk - 0.7 miles
  • A large, pink building with a green dome and a flagpole.
    Palazzo dei Congressi
    4 min drive - 2.0 miles
  • MASILugano Museum of Art of Italian Switzerland
    11 min walk - 0.6 miles

Getting around

  • Lugano-Paradiso
    5 min walk
  • Lugano Funicular Station
    6 min drive
  • Lugano (LUG-Agno)
    15 min drive

Restaurants

  • Agua
    18 min walk
  • Spaghetti Store
    16 min walk
  • La Cucina di Alice
    16 min walk
  • Ristorante Giardino
    3 min drive
  • Crea Lake Club
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 25 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CHF 9.50 for adults and CHF 6 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Terrazza Delle Stelle
  • Lord of Tillingdon

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 20.0 per night

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CHF 9.5 for adults and CHF 6 for children
  • Covered self parking fee: CHF 25 per day
  • Rollaway bed fee: CHF 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Hotel Victoria au Lac pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for CHF 25 per day.

What time is check-in at Hotel Victoria au Lac?

Check-in start time: 2:30 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Victoria au Lac?

Check-out is at 11 AM.

Where is Hotel Victoria au Lac located?

Situated in Paradiso, this hotel is within a 15-minute walk of Lake Lugano, Giancarlo and Danna Olgiati Collection, and LAC Lugano Arte e Cultura. Via Nassa and Chiesa di Santa Maria degli Angioli are also within 15 minutes. Lugano Funicular Station is 22 minutes by foot and Lugano-Paradiso is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Victoria au Lac Reviews

7.6

Good

7.8

Cleanliness

8.8

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 83 out of 346 reviews
Rating 8 - Good. 147 out of 346 reviews
Rating 6 - Okay. 71 out of 346 reviews
Rating 4 - Poor. 29 out of 346 reviews
Rating 2 - Terrible. 16 out of 346 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room nr. 16. The view over the lake was beautiful. The air-con did not cool down the room enough (it should be looked at) during the heat wave so it was a bit too warm to sleep in the room. The breakfast was adorable on the terrace overlooking the lake.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel: location, view from the room, old style villa. very friendly und guest oriented personal!
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Very nice building from 1885. Nicely decorated breakfast room. However the room and hotel in generally was really rough on the edges.. renovation clearly needed Also there is a club downstairs which can make you hear music if you have windows open. Walls are very thin and might hear your neighbors if they talk in their room Otherwise great location and friendly staff
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Delightfully old-world belle-epoche hotel with lake-side view from our room, very good breakfast, well located close to Lake Lugano, public transport and in a quiet area of town. Very comfortable beds and good wi-fi.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Was in a quiet part of the lake but still accessible to the main city and all the transport boats. Breakfast was great and so was the restaurant downstairs for dinner.
Stayed 4 nights in Oct 2023
Verified review

6/10 Okay

Disliked: Amenities
Staff were not particularly welcoming or friendly. Reception did not offer the Ticino Card at check in. On arrival our room was not very clean and was not cleaned well during our 3 night stay. We did however like the location.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Older style hotel but it’s maintained well. Our main issue was the AC - hotel advertised as having AC but when we arrived (May travel) we were told that they do not turn the AC units on for use until June. It was an incredibly hot trip with a massive heat wave across the region, so it made being at the hotel almost unbearable both during the day and even when the sun was down for evening sleeping. Luckily, for our second and final night, we asked for a fan which they were able to provide. Thanks to the staff for being helpful with the fan! Heat aside, the hotel is in a great location just about a mile for walking to Lugano central also accessible by public bus (be sure to ask the hotel about the Ticino ticket)! Paradiso was a beautiful neighborhood to access the main areas without being fully immersed in them.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While this property is older it is lovely and functions without problem. The staff is friendly and inviting. Breakfast is delicious and the views of the lake are gorgeous. It is farther from the town center but is worth the 10 minute walk along the lake or the 1 minute bus trip. The AC was an added bonus! My only negative is that it smells heavily of cigarette smoke.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the building was showing its age with its creaky, carpeted floors, dim lighting, and faded furniture, it was great in the places that mattered most to us. The beds were clean and comfortable, the bathroom was very, very spacious, the air conditioner worked consistently well throughout our stay, and it was very quiet throughout the night. Breakfast options were limited to cold options (other than the option to boil your eggs and toast your bread) but the coffee was freshly made to order and you could sit outside on their balcony to enjoy your meal if you wanted. Would stay again!
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, great hotel
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an old building but nice and clean. Very close to shopping and public transportation. Staff were nice.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Shower not easy to operate. Breakfast was weak with stale bread and prepackaged food.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, friendly staff - thank you, Cristina!
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The location of hotel is perfect. The building is very old byt We had a great view and we enjoyed our stay.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location on lake Lugano
Stayed 2 nights in Apr 2023
Verified review

6/10 Okay

Room is OK, but breakfast is not OK. I stayed seven days and breakfast was all same everyday.
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugano 2025

Two night stay at Lugano for a relaxing break.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was right across the street from the lake. Easily walk to the bus stop, the boat dock, and numerous restaurants. The view of the lake from our balcony was incredible!
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend formidable
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Location is really great. 5 mins walk to Paradiso Train Station and Migros. Bus stop is next to hotel and 2 mins walk to Paradiso boat pier. Old hotel with bigger room. Beautiful lake view but not good facilities. The breakfast is good though. Overall, you got what you pay for.
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
This property has a long heritage. It was built in 1885. However, it’s pinnacle has past. It was a good place to lay our heads and the choice was a value level selection at a value level price. No regrets.
Stayed 1 night in Jun 2023
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were very nice. Location and view was beautiful. Property desperatly needs updating everywhere from the reception, restaurant and rooms. Very gaudy!! Time to let go of the past and move on or no one will be staying at your property. We will not be back.
Stayed 1 night in Jun 2023