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Hotel 381

Property class: 3

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Photo gallery for Hotel 381

A room with wooden walls, a wooden table, a chair, and hanging light bulbs. - Hotel 381 (Panguipulli)
A rustic interior with wooden walls, a stone fireplace, leather furniture, and a large fur rug. - Hotel 381 (Panguipulli)
A rustic interior with a stone fireplace, leather armchair, woven chairs, and a cowhide rug. - Hotel 381 (Panguipulli)
A cozy bedroom with a wooden headboard, a large bed with pillows, a bedside table with a lamp, and a bench. - Hotel 381 (Panguipulli)
A cozy bar area with a red Coca-Cola refrigerator, wicker bar stools, and a wooden bar counter. - Hotel 381 (Panguipulli)
Take advantage of free continental breakfast, a terrace, and a coffee shop/cafe at Hotel 381. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 1 Double Bed

A cozy bedroom with a wooden headboard, a large bed with pillows, a bedside table with a lamp, and a bench.

Standard Double Room, 1 Double Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room (1 Double and 1 Single Bed)

A cozy cabin room with two beds, wooden walls, a window with a view, and a plant.

Standard Triple Room (1 Double and 1 Single Bed)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

A room with two beds, wooden walls, a window with a view, and a decorative hanging.

Standard Twin Room, 2 Twin Beds

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Panguipulli, Hotel 381 is near the beach. The area's natural beauty can be seen at Lake Panguipulli and Panguipulli Beach. Visit our Panguipulli travel guide
Map
Ramón Freire #381, Panguipulli, de Los Rios, 5210000

What's nearby

  • A snow-capped mountain with autumn foliage in the foreground.
    Villarrica National Park
    55 min drive - 30.6 miles
  • Lake Panguipulli
    7 min walk - 0.4 miles
  • Panguipulli Beach
    10 min walk - 0.6 miles
  • Lake Calafquen
    22 min drive - 10.8 miles
  • Lake Rinihue
    29 min drive - 16.0 miles

Getting around

  • Valdivia (ZAL-Pichoy)
    77 min drive

Restaurants

  • Heladeria 7 Lagos
    5 min walk
  • Los Buenos Chicos
    5 min walk
  • Twins" restaurant
    10 min walk
  • Café Momentos
    6 min walk
  • vielorrusia
    9 min walk

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  • Breakfast included
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Microwave on request
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Netflix
  • TV with cable channels

Food and drink

  • Microwave on request
  • Refrigerator on request

More

  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Hotel 381 pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel 381?

Check-in start time: 2 PM; Check-in end time: 10 PM.

What time is check-out at Hotel 381?

Check-out is at noon.

Where is Hotel 381 located?

Situated near the beach, this hotel is within a 15-minute walk of Lake Panguipulli and Panguipulli Beach. Lake Calafquen is 11 mi (17.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel 381 Reviews

8.8

Excellent

9.6

Cleanliness

8.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 21 out of 40 reviews
Rating 8 - Good. 14 out of 40 reviews
Rating 6 - Okay. 3 out of 40 reviews
Rating 4 - Poor. 2 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming, small cozy…friendly and helpful staff
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
as described, close to the village, friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is a bit tight on the property, but there is ample parking nearby. Would like a little more variety with the breakfast.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness
- The room was close to the common room. The music was too laud and also Noise emissions from other guests in there. In addition, the loud traffic noise from outside.
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel pequeño y bien ubicado. La Atención impecable. El unico punto debil es el colchón de la habitacion que estaba hundido en la parte derecha, lo que provocó dormir mal.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Un precio muy alto por las prestaciones el personal muy bien y muy agradable el desayuno era bien Pero ya por la calidad pienso que es muy caro
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Boa localização no caminho de entrada de Panguipull e ao mesmo tempo dá para deixar o carro estacionado indo para o centro da cidade à pé em menos de dez minutos. Instalações novas e de bom gosto. Buffet de café da manhã pequeno mas completo.
Stayed 1 night in Oct 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Estancia Hotel 381

Lo más destacable es la disposición y servicio del equipo, pero lo decepcionante es que no había frazadas adicionales a las que ya nos habían entregado. Los dispositivos de calefacción con radiador y seca toalla no estaba funcionando, pero sí un calefactor eléctrico. Y en el desayuno habría sido recomendable que incluyeran huevo en alguna preparación básica como revueltos o fritos. Gracias
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Excelente, cómodo, limpio, acogedor.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente experiencia

Nos encantó el hotel, muy buen servicio, limpio y cómodo, la habitación espaciosa y con calefacción, el personal muy agradable y siempre atento a ayudar. Rico desayuno. Recomendable al 100%.
Stayed 6 nights in Jul 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
En general buena la atención sobretodo la persona encargada de la limpieza excelente disposición y muy atenta a todo, lo único negativo fue la comida que ofrecen de almuerzo la cual es congelada y yo lo desconocía, cuando me llevan la pizza a la mesa parecía una piedra, era incomible yo jamás compro pizza congelada ni a mi perro le doy eso, lamentablemente me la cobraron igual , la señora de la recepción por último nos hubiese advertido que era comida congelada y no dijo nada, después nos fuimos almorzar a un restaurant ocasionando más gastos del que tenía presupuestado.. el resto del servicio todo bien . Gracias
Stayed 2 nights in Mar 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo lugar, todo limpio y ordenado. Ricos desayunos y personal muy amable
Stayed 2 nights in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recepción

Cómoda y agradable
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Devido ao problema acima, boa.

O único problema deste hotel, e que nao recebemos a nota fiscal de pagamento, no check-out, e como se trata de uma viagem a NÉGOCIOS, é necessário prestar contas com minha empresa. Está não foi minha primeira estadia neste hotel, e nas outras vezes aconteceu o mesmo, e tive que enviar vários e-mails ate receber a nota fiscal do pagamento
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful hotel

The staff were very helpful and friendly. Lovely hotel with excellent rooms. Highly recommended!
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen ambiente, agradable trato, buen servicio desayuno Lo negativo fue el horario limitado de calefacción
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
La chambre tranquille et confortable. Un bon petit-déjeuner.
Stayed 2 nights in Mar 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
Good communication from hotel before I arrived. No. English speakers on staff though when we arrived (and we unfortunately don't speak Spanish) so difficult to get information on local area attractions. Really uncomfortable bed, worst night's sleep in my 10 days of travelling in Chile (foot of bed felt higher than the head, like sleeping on a slope, and pronounced dip in the be) d. Nicely decorated hotel, with wood features and local crafts. Would benefit from having more comfortable chairs and a couch in the common areas, and some kind of cushions on the wooden seating on the deck so that there was more of a space to relax.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, nice accomadation, friendly helpful staff. Basic breakfast with enough selection for anyone. Interesting decor using old sewing machine frames for tables. Easy to find with GPS.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acogedor, excelente servicio y disposición

Un lugar muy acogedor, el servicio muy amable un 7. Respecto a los dormitorios, muy limpios, lo único molesto fue el ruido de afuera, nos tocó justo una habitación con ventana a la calle.
Stayed 4 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming staff, good breakfast, comfortable room. This little village has a lot to offer!
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to amenities, but on a busy junction. Staff very helpful and cheerful could not do enough for us.
Stayed 3 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A charming delight in beautiful part of the world.

Lovely little hotel. Very modern and clean. Like an upscale modern chalet. No restaurant or bar but you are steps from a very sweet downtown. A telling indicator of good service: my rental car was parked under a tree and got covered in bird poop. When I came out this morning someone had cleaned it off. Thanks so much guys!
Stayed 3 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía.. muy cómodo y a un precio razonable.
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Buen hotel boutique

Bien decorado y atendido
Stayed 1 night in Jun 2018