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Hotel Keen

Property class: 3

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Photo gallery for Hotel Keen

A modern hotel with a glass facade, a visible entrance, and a car parked outside. - Hotel Keen (Palo Alto)
A breakfast display with various pastries, fruits, and dairy products. - Hotel Keen (Palo Alto)
A reception desk with a wooden slatted design, a large 'K' letter, and decorative shelves with plants and small items. - Hotel Keen (Palo Alto)
A modern interior with a wooden bench, wicker chairs, and a blue cabinet. - Hotel Keen (Palo Alto)
A modern bedroom with a large bed, a standing exercise bike, and a large window with a view. - Hotel Keen (Palo Alto)
Hotel Keen provides amenities like free continental breakfast and a free manager's reception. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

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Room options

View all photos for Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

A hotel room with a bed, a desk, a chair, a coffee maker, and a window with curtains.

Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

7.6 out of 10
Good
(19 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Room, 1 Queen Bed

A modern bedroom with a wooden bed, a small desk, a chair, a robe hanging on a rack, and a patterned curtain.

Cozy Room, 1 Queen Bed

9.0 out of 10
Wonderful
(25 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Downtown Palo Alto, a neighborhood in Palo Alto, Hotel Keen is near a metro station and near theme parks. Stanford Theatre and Hoover Tower are local landmarks, and some of the area's attractions include California's Great America and Stanford University Arboretum. Cantor Arts Center and Kepler's Books are also worth visiting. Spend some time exploring the area's activities, including golfing and winery tours. Visit our Palo Alto travel guide
Map
425 High Street, Palo Alto, CA, 94301-1621

What's nearby

  • A circular building complex surrounded by a cityscape with a sunset in the background.
    Silicon Valley
    1 min walk - 0.0 miles
  • A historic building with arches and a tower, surrounded by palm trees and greenery.
    Stanford University
    5 min walk - 0.3 miles
  • A woman walking on a sidewalk with potted plants and buildings in the background.
    Stanford Shopping Center
    6 min walk - 0.4 miles
  • Stanford Theatre
    2 min walk - 0.1 miles
  • Stanford Stadium
    3 min drive - 1.2 miles

Getting around

  • Palo Alto Station
    4 min walk
  • San Francisco Intl. Airport (SFO)
    35 min drive

Restaurants

  • Verve Coffee
    1 min walk
  • Macarena
    2 min walk
  • Nola
    4 min walk
  • The Patio
    3 min walk
  • Maruwu Seicha 丸宇製茶
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 30 per day)
  • Street parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Wine tasting room

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2010
  • Communal living room
  • Renovated entire property - April 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Nearby parking fee: USD 30.00 per day (49 ft away)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Frequently asked questions

Is Hotel Keen pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Keen?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Hotel Keen?

Check-out is at noon.

Where is Hotel Keen located?

Located in Downtown Palo Alto, this hotel is within a 10-minute walk of Silicon Valley and Stanford University. Stanford University Medical Center is 1.5 mi (2.3 km) away. Palo Alto Station is only a 4-minute walk and Menlo Park Station is 26 minutes.

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Reviews

Hotel Keen Reviews

8.2

Very Good

9.0

Cleanliness

9.4

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 317 out of 769 reviews
Rating 8 - Good. 256 out of 769 reviews
Rating 6 - Okay. 111 out of 769 reviews
Rating 4 - Poor. 52 out of 769 reviews
Rating 2 - Terrible. 33 out of 769 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, clean accommodations in walking distance to many restaurants and the Stanford campus (specifically the Frost Amphitheater).
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. Breakfast exceeded expectations, highlights were the Nespresso coffee, chia bowl, rosemary potatoes, cheese omelets, and the smoked salmon. They have a few loaner bikes which I made daily use of to get to and around campus. Dozens of eateries and the Stanford Theater (<$10 for a double feature!) are within a radius of a few blocks. It's a 2 block walk to the train station, Margarite Shuttle, and Palm Drive. I feel like I discovered the hidden gem of Palo Alto hotels!! I plan to stay at Hotel Keen now for all my upcoming trips to Palo Alto.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Personable staff great breakfast
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, always a good stay!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Love this hotel excellent staff
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean good A/C
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean near Stanford
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy and secure. Staff was friendly. I was pleasantly surprised how much I enjoyed staying here.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Great place to visit
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location and the price. Only issue was there was a bar next-door open till 2 AM and I could hear the music.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean, tiny room; great wholesome breakfast
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and location
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Professional & courteous staff, great accommodations & location
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times while visiting campus. Great location.
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small hotel but located in the prime location of downtown Palo Alto. Perfect for a short stay and if you don’t plan on staying in the room for a prolong amount of time.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Nice small hotel central location
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently and centrally located within walking distance to many dining opportunities.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in and out stay for Menlo Park area. Walking distance to everything and great front of house staff
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location and easy to walk to great food and shopping in the downtown Palo Alto area. Super convenient to get to the Stanford campus also.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Great location. Small Rooms. Good value. Can’t check-in till 3 PM is a little inconvenient.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a very nice area. Check-in was easy. Staff was friendly. The room was a bit small.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

The hotel was clean and the breakfast had good healthy options.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, clean room and bathroom at a reasonable price. Staff was friendly and helpful.
Stayed 1 night in Jun 2024