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Renaissance Esmeralda Resort & Spa, Indian Wells

Property class: 4

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Photo gallery for Renaissance Esmeralda Resort & Spa, Indian Wells

A resort with multiple buildings, a central swimming pool, and surrounding palm trees. - Renaissance Esmeralda Resort & Spa, Indian Wells (Indian Wells)
Creator video - submitted by Sarah Loves Sparkles
A hotel courtyard with outdoor seating, palm trees, and a fire pit. - Renaissance Esmeralda Resort & Spa, Indian Wells (Indian Wells)
A pool area with lounge chairs and umbrellas, surrounded by palm trees and a hotel building. - Renaissance Esmeralda Resort & Spa, Indian Wells (Indian Wells)
A spacious lobby with multiple seating areas, a bar in the center, and a large screen displaying information. - Renaissance Esmeralda Resort & Spa, Indian Wells (Indian Wells)
Consider a stay at Renaissance Esmeralda Resort & Spa, Indian Wells and take advantage of a golf course, a poolside bar, and a firepit. Get out on the links at this resort and enjoy amenities such as a driving range. Indulge in a body wrap, hydrotherapy, and aromatherapy at Spa Esmeralda, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Yoga classes and fitness classes are offered at the 24-hour gym; Renaissance Esmeralda Resort & Spa, Indian Wells also has a coffee shop/cafe, a garden, and dry cleaning/laundry services. Guests can also expect to find 2 bars, a 24-hour business center and a steam room.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Room, 1 King Bed, Pool View

A modern hotel room with a large bed, a sofa, a decorative partition, and a view of the outside.

Room, 1 King Bed, Pool View

9.2 out of 10
Wonderful
(17 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room

Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(41 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Pool View (Balcony)

A modern hotel room with a large bed, a seating area with a sofa and chairs, a small table, and a TV.

Room, 1 King Bed with Sofa bed, Pool View (Balcony)

10.0 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Resort View

A modern hotel room with a large bed, a wooden dresser, a flat-screen TV, and a view of the living area through an open door.

Executive Suite, 1 Bedroom, Resort View

9.6 out of 10
Exceptional
(4 reviews)
  • Resort view
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

A modern living room with a sofa, armchairs, and a coffee table. There is a staircase leading to an upper level, a television, and a window with blinds.

Executive Suite, 1 Bedroom

  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom, Balcony

A hotel room with a large bed, a flat-screen TV mounted on the wall, a desk with a lamp, and a view of the city through large windows.

Studio Suite, 1 Bedroom, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom

A modern hotel room with two beds, a sitting area with a sofa and chairs, a dining table, and a TV mounted on the wall.

Studio Suite, 1 Bedroom

8.8 out of 10
Excellent
(16 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Golf View

A modern hotel room with a large bed, a sofa, a decorative partition, and a view of the outside.

Room, 1 King Bed with Sofa bed, Golf View

7.8 out of 10
Good
(10 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Golf View

Room

Room, 2 Queen Beds, Golf View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Pool View (Balcony)

A modern hotel room with a large bed, a sofa, a decorative partition, and a view of the outside.

Room, 2 Queen Beds, Balcony, Pool View (Balcony)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Mobility/Hearing Accessible, Tub)

Room

Room, 2 Queen Beds, Balcony (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Room

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Accessible, Tub)

A modern hotel room with a large bed, a sofa, a decorative partition, and a view of the outside.

Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

A modern hotel room with a large bed, a sofa, a decorative partition, and a view of the outside.

Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Bedroom (Mobility/Hearing Accessible, Tub)

A modern living room with a sofa, armchairs, and a coffee table. There is a staircase leading to an upper level, a television, and a window with blinds.

Executive Room, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

A modern hotel room with two beds, a sitting area with a sofa and chairs, a dining table, and a TV mounted on the wall.

Studio Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

A modern hotel room with two beds, a sitting area with a sofa and chairs, a dining table, and a TV mounted on the wall.

Studio Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

A modern hotel room with a large bed, a sofa, a decorative partition, and a view of the outside.

Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Golf View (Hearing Accessible)

A modern hotel room with a large bed, a sofa, a decorative partition, and a view of the outside.

Room, 1 King Bed with Sofa bed, Golf View (Hearing Accessible)

  • Golf view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

Room

Room, 2 Queen Beds, Balcony (Hearing Accessible)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Golf View (Hearing Accessible)

Room

Room, 2 Queen Beds, Golf View (Hearing Accessible)

  • Golf view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

A modern hotel room with a large bed, a sofa, a decorative partition, and a view of the outside.

Room, 2 Queen Beds, Pool View

9.2 out of 10
Wonderful
(14 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony

A modern hotel room with a large bed, a sofa, a decorative partition, and a view of the outside.

Room, 1 King Bed with Sofa bed, Balcony

9.0 out of 10
Wonderful
(94 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Montelena, a neighborhood in Indian Wells, is home to Renaissance Esmeralda Resort & Spa, Indian Wells. Empire Polo Club and PGA West Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Palm Canyon. Looking to enjoy an event or a game? See what's going on at Indian Wells Tennis Garden or Agua Caliente Casino. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as ecotours and hiking/biking trails in the area. Visit our Indian Wells travel guide
View more Resorts in Indian Wells
Map
44400 Indian Wells Ln, Indian Wells, CA, 92210

What's nearby

  • A cable car at the top of a mountain with a view of a valley below.
    San Jacinto Mountains
    10 min walk - 0.5 miles
  • A desert golf course with cacti and a mountain in the background.
    Palm Desert Country Club
    18 min walk - 1.0 mile
  • Indian Wells Golf Resort
    5 min walk - 0.3 miles
  • Indian Wells Conference Center
    8 min walk - 0.4 miles
  • Spa Esmeralda
    13 min walk - 0.7 miles

Getting around

  • Palm Springs Station
    27 min drive
  • Palm Springs Intl. Airport (PSP)
    41 min drive

Restaurants

  • Cafe Biscotti: An Espresso Bar
    3 min walk
  • Tía Carmen
    7 min walk
  • Cava
    2 min walk
  • The Nest
    4 min drive
  • La Quinta Cliffhouse
    4 min drive

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Property amenities

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (USD 35 per night; includes in/out privileges)
  • Covered valet parking on site (USD 50 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 16 to 28 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cafe Biscotti
  • Cava
  • Glo Sushi
  • H20 Pool Bar
  • The Place

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 36-hole golf course
  • Bicycle rentals
  • Children's club
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's club (surcharge)
  • Fenced pool
  • In-room crib
  • Outdoor pool
  • Pool gate
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 30 meeting rooms
  • Computer station
  • Conference center (136,903 square feet of space)

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 on-site accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Netflix
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night (maximum USD 150.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 51.86 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • In-room safe
  • Internet access
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 to 28 per person
  • Covered self parking fee: USD 35 per night (in/out privileges)
  • Covered valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night (maximum USD 150.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Renaissance Esmeralda Resort & Spa, Indian Wells have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Renaissance Esmeralda Resort & Spa, Indian Wells pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 50.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 35 per night. Valet parking is available for USD 50 per day. Limited spots are available.

What time is check-in at Renaissance Esmeralda Resort & Spa, Indian Wells?

Check-in start time: 4 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Renaissance Esmeralda Resort & Spa, Indian Wells?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Renaissance Esmeralda Resort & Spa, Indian Wells located?

Located in Montelena, this spa resort is 0.2 mi (0.4 km) from Indian Wells Golf Resort and 2.2 mi (3.6 km) from Indian Wells Tennis Garden. Indian Wells Conference Center and San Jacinto Mountains are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Renaissance Esmeralda Resort & Spa, Indian Wells Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 687 out of 1002 reviews
Rating 8 - Good. 162 out of 1002 reviews
Rating 6 - Okay. 80 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with a beautiful view very much enjoyed our stay.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort! The food is amazing and everyone very nice.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for kids
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery and very clean! The parking lot is too dark and the only downside to the stay
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time going to that resort great place family place
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were friendly , polite, helpful, and knowledgeable. The hotel was beautiful. Breakfast at the Cava restaurant was great. I recommend the malted waffle the açaí bowl and even the steel cut oats. We used the shuttle service to the golf course next door which was helpful.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 stars because smallish rooms w/ small closest space and creaky mattress. Swimming pools are really oriented to kids (3ft depth). The resort fee and $35 parking fee costs a total of $88/day which is greedy. The Hyatt next door is better but costs double so we stayed here. Good place if you have small kids.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always very clean and excellent service. Very relaxing get away.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel at staff. Each member of the team were outstanding!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the books are open till 10 pm. The pool chairs are easy to rent and the bar has very good drinks and food
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beautiful location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed the weekend with friends at the resort. The room and the grounds were well-maintained, very accommodating, and suited our needs perfect.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I had a great time staying here. The rooms were nice and clean. The staff were super friendly and accommodating, especially at the pool. This was a 10 out of 10 experience and would definitely stay here again
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and clean room
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need music by the poolside to make it more fun.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, very family friendly place! Wonderful pools and the staff went out of their way to make sure our stay was wonderful. IMPORTANT: very handicap accessible! My 12 yo is in a wheelchair and had bo trouble accessing pools (which have a ramp all the way into one of the actual pools!) and rooms are very easy to access via elevator.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful vacation spot. From the time we pulled up the car, staff were attentive. The place is so large and so clean. Room service was excellent and affordable. The pool movie night was great. We did wish the pool was open past 10p, only because it was still so hot. But overall this was a 5 star experience.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place Staff are nice
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was incredibly attentive and the room was spotless. The staff was friendly and efficient, and the service was fast. Overall, I had a fantastic experience and would highly recommend this hotel to anyone. I traveled with my one-year-old and six-year-old, and they both had a great time.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Clean and attentive. Great for families and couples alike. Maybe not so much young singles. Good food and great bar. Fun weekend entertainment.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was immaculate! We enjoyed our stay and we will definitely come back again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. The family really liked the pool. Clean room and great food. We will be back.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, welcoming staff. Lots of activities on site to do. Very clean rooms, great breakfast. Cannot complain at all.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tired cheer dad checking in! We were here for a cheer event, so there wasn’t much downtime, but the little time we did have was great. The pool was perfect for relaxing, the grounds were beautiful, the rooms were spotless, and every staff member we met was genuinely kind and welcoming, specially Cuco at the pool! it was the perfect place to recharge. We’d definitely stay here again. Go La Serna Lady Lancers!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, the staff was nice and pet friendly.
Stayed 2 nights in Apr 2026