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Hotel Maya Rue

Property class: 2.5

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Photo gallery for Hotel Maya Rue

A dimly lit restaurant with wooden beams and a long table. - Hotel Maya Rue (Palenque)
A hotel room with two beds, a large wall-mounted TV, and a painting of a historical scene. - Hotel Maya Rue (Palenque)
A modern hotel with a prominent sign reading "MAYA RUE HOTEL". - Hotel Maya Rue (Palenque)
A staircase with a handrail and a door leading to another room. - Hotel Maya Rue (Palenque)
A room with a stone wall, a window with curtains, a wooden table, and a chair. - Hotel Maya Rue (Palenque)
Hotel Maya Rue provides everything you need. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 Double Bed

A bedroom with a large bed, a wall-mounted shelf, and a black and white photograph of a person in traditional attire.

Room, 1 Double Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

A neatly made bed in a hotel room with a dark headboard, a wall-mounted light, and a large floral artwork above the bed.

Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

A hotel room with two beds, a small table, and a wall-mounted TV.

Room, 2 Double Beds

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Located in Palenque, Hotel Maya Rue is in the city center. Palenque Archaeological Zone is a local landmark, and the area's natural beauty can be seen at Palenque National Park and Misol-Ha Waterfalls. Visit our Palenque travel guide
Map
Calle Aldama #36, Col Centro, Palenque, CHIS, 29960

What's nearby

  • A garden with a statue, a sign, and a building with a red roof.
    Aluxes Eco Park
    9 min drive - 2.5 miles
  • Ancient ruins surrounded by lush greenery and a clear blue sky.
    Palenque National Park
    13 min drive - 3.6 miles
  • A large stone pyramid with a staircase leading to the top, surrounded by lush greenery and a clear blue sky.
    Palenque Archaeological Zone
    20 min drive - 5.2 miles
  • El Panchán
    5 min walk - 0.3 miles
  • Museo Del Textil
    10 min walk - 0.6 miles

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.)
    4 min drive

Restaurants

  • Las Tinajas
    2 min walk
  • El Zanate
    4 min walk
  • El Herradero
    1 min walk
  • Tropitacos
    1 min walk
  • Restaurante Maya
    4 min walk

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  • Air conditioning
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Maya Rue pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Maya Rue?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Hotel Maya Rue?

Check-out is at noon.

Where is Hotel Maya Rue located?

Located in Palenque Centro, this hotel is within a 15-minute walk of El Panchán and Museo Del Textil. Palenque National Park and Misol-Ha Waterfalls are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Maya Rue Reviews

8.0

Very Good

8.6

Cleanliness

8.6

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 51 out of 149 reviews
Rating 8 - Good. 64 out of 149 reviews
Rating 6 - Okay. 21 out of 149 reviews
Rating 4 - Poor. 6 out of 149 reviews
Rating 2 - Terrible. 7 out of 149 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed staying here,helpful staff,nice breakfast each morning and great wifi.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed my stay, staff were very good and great wifi and a nice breakfast included.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, congratulations to Mr. Jose Maria, who runs the hotel. Great service and value for money. I highly recommend it!!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was within walking distance of ADO bus terminal. Near main plaza, lots of places to eat. Clean place, staff very helpful and nice little breakfast . Easy on your budget too. December celebrations were starting in this happy town. Recommend
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heart of downtown.

Location. Well, not close to the archeological site, but very close to good restaurants and services in the heart of the city. One minor problem is that there is no on-site parking, but the street is pretty safe if you don't leave anything visible. Oh, and they had a great breakfast.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It is an excellent hotel located in the centre of Palenque, the minimal/rustic details are really nice and the room was very clean and comfortable, bedsheets always pristine, friendly staff with someone always at reception. It's great to have breakfast included although the toasts are not great (a bit to dry for my taste), probably a blend with a Mexican breakfast touch, fresh bread or Mexican flavour would be it!
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel staff are nice. The check in is fast. The hotel is in the center of the centro district. It is close to restaurants and shops. I only need to walk about 10 to 15 minutes to the long distant bus station. The only con is the hotel does not have elevator but it is not difficult to me to go to my room.
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I liked how convenient it was to everything, transportation and places to eat and walk around. I also reallly liked the staff because they were very nice and helpful! It is noisy because it's right next to a busy street and also a tortilla maker, which can make it difficult to sleep at night. What I would do mention is 2 things: 1) the shower/shower head was not working properly along with the shower splattering all the water everywhere and even outside of the shower/bathroom, 2) the toilet was not properly working either, not flushing correctly, so we had to pour water into the tank to make it flush. Could be better cleaned and kept.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friedly staff.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 6 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Location! Location!Location! Good breakfast, service & cleanliness. Rooms good. Definitely recommend 😃
Stayed 4 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel es really small, the café is the lobby as well and is all you have beside your small room. They gives as room no. 1, terrible, almost no furniture the lavatory in front of the bed, so noise, and the bed so uncomfortable. We book to nice but cancel and for a couple of dollars more found a 4stars hotel with a nice pool. The staff is so friendly and helpful that is the only good thing about this hotel.
Stayed 2 nights in Oct 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
My room get cancel they said they tried to call me but the train that where was traveling didn’t have a good reception service very disappointing the owner found another hotel for us the excuse is was he had a group and
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No es amplio el cierto
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el hotel parecía estar en remodelación, quizá por eso lalgunas partes de la habitación estaba inconclusas, ojalá mejore, ya que la ubicación está muy bien
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deben especificar que no cuéntan con estacionamiento ya que uno llega con esa confianza, de lo demas no tengo queja, todo en buenas condiciones y buena atención del personal.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dies ist mein bevorzugtes Hotel in Palenque, es ist im Zentrum der Stadt, Restaurants und Geschäfte fußläufig erreichbar.
Stayed 16 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt ziemlich zentral und in fussläufiger Distanz sowohl zur Einkaufsstrasse wie auch zum Park oder diversen Restaurants und Cafes.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen precio y buen servicio
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Había insectos muy pequeños que generaban comezón
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Liked: Amenities
Me cobraron en efectivo y no me regresaron cambio completo
Stayed 1 night in Dec 2024