See all properties

Hotel Mallorca

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Mallorca

Premium bedding, in-room safe, desk, blackout drapes - Hotel Mallorca (Palenque)
Outdoor pool, open 10 AM to 9 PM, sun loungers - Hotel Mallorca (Palenque)
32-inch LED TV with cable channels, TV, first-run movies - Hotel Mallorca (Palenque)
Shower, towels - Hotel Mallorca (Palenque)
Interior - Hotel Mallorca (Palenque)
You can look forward to a free grocery shopping service, a free daily manager's reception, and a terrace at Hotel Mallorca. A coffee shop/cafe, a garden, and laundry facilities are available to all guests.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Double Room

Premium bedding, in-room safe, desk, blackout drapes

Double Room

  • 24 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Triple Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Palenque, Hotel Mallorca is connected to a shopping center. Palenque Archaeological Zone is a local landmark, and the area's natural beauty can be seen at Palenque National Park and Cascadas de Roberto Barrios. Visit our Palenque travel guide
Map
Carretera Palenque - Pakal Na #5, entre 8a. avenida nte pte y 5a. ave, Palenque, CHIS, 29960

What's nearby

  • A colorful bird sculpture in an outdoor setting with a thatched roof and stone walls.
    Aluxes Eco Park
    8 min drive - 2.5 miles
  • Ancient ruins surrounded by lush greenery and a clear blue sky.
    Palenque National Park
    13 min drive - 3.8 miles
  • A large stone pyramid with a staircase leading to the top, surrounded by lush greenery and a clear blue sky.
    Palenque Archaeological Zone
    20 min drive - 5.2 miles
  • El Panchán
    10 min walk - 0.5 miles
  • Museo Del Textil
    19 min walk - 1.0 mile

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.)
    113 min drive

Restaurants

  • A Takear!
    5 min walk
  • Restaurante La Selva
    10 min walk
  • Cafe Jade
    10 min walk
  • La Cabaña
    5 min walk
  • Restaurant El Molino
    14 min walk

Similar properties

Lunch and dinner served
Hotel Ciudad Real Palenque
Palenque
  • Pool
  • Kids pool
  • Waterslide
  • Parking included
8.8 out of 10, Excellent, 636 reviews
Hotel Ciudad Real Palenque
Compare similar properties

Property amenities

Parking and transportation

  • Limited onsite parking

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • First-run movies

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: MXN 70.00
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: MXN 70.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 10 AM to 9 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property

Frequently asked questions

Does Hotel Mallorca have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10 AM–9 PM.

Is Hotel Mallorca pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Hotel Mallorca?

Check-in start time: 3 PM; Check-in end time: 1 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Mallorca?

Check-out is at 1 PM. Late check-out is available for MXN 70.00 (subject to availability).

Where is Hotel Mallorca located?

Situated near the airport, this hotel is within 1 mi (2 km) of El Panchán and Museo Del Textil. Palenque National Park and Palenque Archaeological Zone are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Mallorca Reviews

7.2

Good

8.2

Cleanliness

7.6

Location

7.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 12 out of 67 reviews
Rating 8 - Good. 29 out of 67 reviews
Rating 6 - Okay. 16 out of 67 reviews
Rating 4 - Poor. 7 out of 67 reviews
Rating 2 - Terrible. 3 out of 67 reviews

Reviews

Verified review

8/10 Good

CARLOSRODRIGUEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el servicio y la ubicación es excelente, un poco de ruido en la alberca pero sin problema
Stayed 7 nights in Feb 2020
Verified review

6/10 Okay

Mickaël

Liked: Cleanliness, property conditions & facilities, room comfort
Séjour gâché par des personnes qui buvaient des bières et ont parlé juste devant notre comme s'ils étaient seuls au monde pendant 2h alors que l'on essayait de dormir. Vu l'insonorisation au Mexique, c'est comme s'ils étaient dans notre chambre. Des membres de l'hôtel (a supposer qu'ils n'en étaient pas) aurait dû intervenir. Hôtel bien situé et parking sécurisé
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok. Staff was good. Good food at the restaurant . No cmplaints
Stayed 2 nights in Apr 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cochambroso, sin agua caliente, cuarto de baño insalubre incrustado de mala manera en medio de la habitación, sonoridad terrible sensación de cuarto compartido.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUY CERCA DEL CENTRO DE PALENQUE Y SUS BALNEARIOS NATURALES
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno, bonito y barato

Un hotel pequeño pero comodo y limpio, bien ubicado, las camas excelentes para descansar. Baños limpios y agua caliente. Excelente oara regresar a descansar despues de los tours a las pirámides o cascadas.
Stayed 2 nights in Aug 2018
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness

amabilidad

Su personal es muy amable y muy limpias las habitaciones.
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buen hotel por las ruinas

muy buena cómoda y tranquila hotel próximo a las ruinas de palenque y supermercado a un lado con cajeros automáticos
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable, ambiente familiar.

El hotel se encuentra céntrico, llegando a la ciudad. El personal muy atento y las habitaciones limpias y cómodas. Cuenta con alberca y chapoteadero para los niños. Muy recomendable y económico.
Stayed 1 night in Mar 2018
Verified review

6/10 Okay

John P

Liked: Cleanliness, property conditions & facilities

Low end 3 star

As of 02/2018, there is no hot water, and the restaurant is closed. The Cafe Colibri, four blocks away by the ADO station, opens at 7.
Stayed 2 nights in Feb 2018
Verified review

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

dia libre

fue buena solo pase un dia libre el hotel cumplio mis espectativas
Stayed 1 night in Oct 2017
Verified review

8/10 Good

gin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Agradable estancia en el hotel, a 10 min del centro.
Stayed 1 night in Sep 2017
Verified review

8/10 Good

Darzee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitaciones limpias y cómodas, el wifi nos llegaba muy bien a la habitación, buena relación precio-calidad. Está a un lado de una tienda de autoservicio y como 7 minutos del centro.
Stayed 1 night in Sep 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel agradable en general

Solo estuvimos una noche, en general las habitaciones buenas, el problema en muchos hoteles y este no fue la excepción, son las almohadas, no tienen variedad y a veces son la diferencia entre dormir bien o no. La habitación limpia, la regadera bien, agua caliente abundante. No disfrutamos otras instalaciones del hotel porque llegamos tarde y salimos muy temprano.
Verified review

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel limpio, cómodo, bien ubicado, alberca bien.

Desaparecieron unas sandalias de marca, de la habitación estando ausentes, preguntamos en la Admón. por ellas y negaron saber algo al respecto, lástima sentaron un mal precedente.
Verified review

6/10 Okay

robert g

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
A good spot to stop for one night to go to the ruins
Verified review

8/10 Good

Mirna Crisstina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel tranquilo, limpio e ideal para familias

Una estancia muy tranquila con excelente atención y limpieza. Ideal para familias.
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to bus station and to big grocery store

Nice large room, big shower, good value. Helpful staff
Verified review

8/10 Good

Southaphone

Liked: Cleanliness, property conditions & facilities, room comfort

clean, comfortable, well-maintained

The hotel is clean, modern, comfortable. There are lots of geckos on the walls outside. We even had one in our room one night. There's a large modern supermarket in the adjacent lot where you can buy practically anything, so that's convenient. The hotel is off the main highway yet the sound of traffic isn't so bad. You can easily drive to sightseeing destinations nearby, or take a bus as there is a station within walking distance down the road.
Verified review

8/10 Good

Oscar

Liked: Cleanliness, staff & service

Hotel funcional

Bien hotel para tránsito de trabajo
Verified review

8/10 Good

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great deal for one or tow nights stay!
Verified review

6/10 Okay

Jesus Eduardo

Liked: Cleanliness, room comfort
Hotel sencillo pero cómodo y con alberca para solo pasar la noche y continuar con viaje
Verified review

8/10 Good

Francisco

Liked: Cleanliness, property conditions & facilities, room comfort
Muy bien para pasar el fin de semana
Verified review

8/10 Good

Arlette

Liked: Cleanliness, staff & service, property conditions & facilities

hôtel agréable

personnel aimable pratique à côté d'une grande surface
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch!

Mallorca hotel was a great hotel. Close to the ADO bus station (about 10 mins walk) and 1 min from a huge Chedraui. You can take a colectivo to the ruins from the ADO bus station for 20 pesos per person. Not too many restaurants in the close viscinity of the hotel, but on the same road, but other side of the ADO bus station, there are a lot of restaurants, bars and cafés. The hotel had a pool which felt clean enough to bathe in and two sun loungers. All in all a top notch experience.