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Memoria Palace & Resort

Property class: 3

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Photo gallery for Memoria Palace & Resort

A swimming pool with a red border, surrounded by lounge chairs and thatched umbrellas, with mountains in the background. - Memoria Palace & Resort (Pailin)
A person standing in a corridor with a large umbrella, holding a lantern. - Memoria Palace & Resort (Pailin)
A hotel room with two beds, wooden headboards, a wooden dresser, a mirror, and a window with curtains. - Memoria Palace & Resort (Pailin)
A serene pond surrounded by lush greenery and traditional thatched-roof huts. - Memoria Palace & Resort (Pailin)
A covered outdoor dining area with tables set for guests, surrounded by lush greenery and a traditional building in the background. - Memoria Palace & Resort (Pailin)
You can look forward to free cooked-to-order breakfast, a terrace, and a garden at Memoria Palace & Resort. The on-site Asian cuisine restaurant, Sunflower Restaurant, offers breakfast, lunch, dinner, and al fresco dining. Stay connected with free WiFi in public areas, and guests can find other amenities such as a library and dry cleaning/laundry services.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Restaurant
  • Air conditioning

Room options

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a bed, a desk with a television, a wardrobe, and a small table with chairs.

Standard Double Room, 1 Double Bed

  • Lake view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, two chairs, a small table, and a window with curtains.

Deluxe Double Room

  • Mountain view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

A hotel room with a bed, a desk, a chair, a ceiling fan, and a television.

Suite, 1 King Bed

  • Mountain view
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Pailin, Memoria Palace & Resort is in a rural area and in the mountains. Local points of interest include Psar Pailin, Wat Khaong Kang, and Phnom Yat. Take an opportunity to explore the area for outdoor excitement like ecotours. Visit our Pailin travel guide
Map
Ba Yakha, Pailin

What's nearby

  • Psar Pailin
    12 min drive - 3.8 miles
  • Wat Khaong Kang
    14 min drive - 4.5 miles
  • Phnom Yat
    15 min drive - 4.8 miles

Restaurants

  • Lux Style
    8 min drive

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Ruby Reds Bar
  • Sunflower Restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4,734 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 1 floor
  • 17 buildings
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 34-inch LCD TV
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Memoria Palace & Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Memoria Palace & Resort pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Memoria Palace & Resort?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Memoria Palace & Resort?

Check-out is at noon.

Where is Memoria Palace & Resort located?

Situated in a regional park, this hotel is within 6 mi (10 km) of Psar Pailin, Wat Khaong Kang, and Phnom Yat. Rong Kluea Market is 11.3 mi (18.1 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Memoria Palace & Resort Reviews

6.8

8.0

Cleanliness

7.4

Location

6.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

Reviews

Verified review

10/10 Excellent

Thunny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite and very interesting place. Only swimming pool is a little far from where i stay a little of walking. Overall it was very nice place
Stayed 2 nights in Nov 2022
Verified review

2/10 Terrible

Shahzad

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

Helen

Disliked: Staff & service, property conditions & facilities, room comfort

Never again

Was really substandard in every respect. Only stayed here because the Bamboo Inn wasn’t open and we had stayed at Memoria several years ago. Room doors not working, toilet blocking up and not fixed, housekeeping helping themselves to our food (opened a new packet of rice crackers and took a few!), inability to communicate with staff (no English). Two staff members did try. Will never stay here again.
Stayed 3 nights in Nov 2022
Verified review

2/10 Terrible

Max

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Nice hotel complex ruined by mismanagement

Mismanagement and incompetent staff ruined our stay at this otherwise beautiful hotel. We had booked 3 nights in the eco lodge of this resort, expecting tranquility and proximity to nature. When we arrived, the mosquito net was broken, there were no towels, no soap, no blanket (it get to about 18°C at night in February). Loud music was blasting from the pool which is used by any wealthy local who can afford a drink there. Subsequently we went back for dinner (at 7pm) and were promised some towels. After ordering dinner, we waited over an hour for the first lukewarm dish to arrive. It took another 10 minutes to organise pepper and salt. After dinner, coming back to the eco lodge, there was still no blanket and no soap. Inside the mosquito net there were mosquitos – after reporting this to staff, we were "upgraded" to a standard hotel room. Standard hotel room had a decent bed and bathroom. Unfortunately, there are no mosquito nets at the windows, meaning they had to remain closed. So we only heard the air conditioning all night. Next day, a guide was unavailable. We went hiking by ourselves. As we came back, our room key had magically disappeared only to be rediscovered 30 minutes later. No apology was offered for that delay. As we arrived at the room, the staff awaiting us confessed to us that they had broken the key, so we couldn't enter for another hour – again, we went back to the restaurant and got drinks (paid by us). Like that it continued until we left – 1 day early.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uusi, siisti iso betonibungalow, kylppäri taivasalla. Iso uima-allas. Ravintolassa hyvää ruokaa ja hyvä aamiainen.
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dag de bush. Bush in, Naomie mee als begeleidster, ze weet alles van slangen. Ook dag robijnen zoeken in de rivier, geweldig
Stayed 5 nights in Nov 2018
Verified review

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a short stay

Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Vengly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort