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La Joya Pachuca

Property class: 3.5

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Photo gallery for La Joya Pachuca

A hotel lobby with a reception desk, a seating area, and a chandelier. - La Joya Pachuca (Pachuca)
A modern dining area with round tables and cushioned chairs, a television, and a bar area in the background. - La Joya Pachuca (Pachuca)
A modern lobby with a marble floor, a sofa, armchairs, a floor lamp, and a painting. - La Joya Pachuca (Pachuca)
Two HP desktop computers on wooden desks in a modern office setting with grey chairs and a plant in the background. - La Joya Pachuca (Pachuca)
A hotel room with a bed, a desk, a chair, a TV, and a window with a view of a cityscape. - La Joya Pachuca (Pachuca)
Consider a stay at La Joya Pachuca and take advantage of shopping on site, a garden, and an arcade/game room. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room Superior

Premium bedding, in-room safe, desk, laptop workspace

Double Room Superior

  • 18 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Double Room Deluxe

Premium bedding, in-room safe, desk, laptop workspace

Double Room Deluxe

  • 18 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Double Suite Junior

Premium bedding, in-room safe, desk, laptop workspace

Double Suite Junior

  • 25 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room

9.0 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premier Room

A hotel room with a large bed, bedside tables, a desk, and a chair.

Premier Room

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Room

A hotel room with a wooden floor, a black chair, a patterned sofa, a wooden door, and a TV displaying a news program.

Junior Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

A hotel room with a bed, a desk, a chair, and a TV.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Double Room

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of a cityscape.

Family Double Room

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Pachuca, La Joya Pachuca is connected to a shopping center. Galerias Pachuca Mall and Plaza Universidad Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore El Chico National Park and David Ben Gurion Park. Traveling with kids? Consider Hidalgo Theater, or check out an event or a game at Hidalgo Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours and hiking/biking trails. Visit our Pachuca travel guide
Map
Blvd Everardo Marquez No 100, Col. Cuesco, Pachuca, HGO, 42080

What's nearby

  • A cityscape with a prominent clock tower, a river, and a hill with a flag.
    Monumental Clock of Pachuca
    5 min drive - 1.5 miles
  • Hidalgo Theater
    3 min drive - 1.0 mile
  • Center of Art and Philosophy
    4 min drive - 1.2 miles
  • Cuartel De Arte Museum
    6 min drive - 1.4 miles
  • National Photography Museum
    6 min drive - 1.4 miles

Getting around

  • Benito Juarez International Airport (MEX)
    93 min drive

Restaurants

  • Starbucks
    2 min walk
  • Los Molcajetes de Per
    4 min walk
  • McDonald's
    3 min walk
  • La Nueva Michoacana
    3 min walk
  • Carl's Jr.
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 190 for adults and MXN 190 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Library
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,894 square feet of space)
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Low-height door lock
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 190 for adults and MXN 190 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property Registration Number OPE971126FD1

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Is La Joya Pachuca pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at La Joya Pachuca?

Check-in start time: 3 PM; Check-in end time: 6:00 PM.

What time is check-out at La Joya Pachuca?

Check-out is at noon.

Where is La Joya Pachuca located?

This family-friendly Pachuca hotel is located in the business district, within 1 mi (2 km) of Hidalgo Stadium, Hidalgo Theater, and Center of Art and Philosophy. Galerias Pachuca Mall and Cuartel De Arte Museum are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

La Joya Pachuca Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 407 out of 513 reviews
Rating 8 - Good. 76 out of 513 reviews
Rating 6 - Okay. 19 out of 513 reviews
Rating 4 - Poor. 5 out of 513 reviews
Rating 2 - Terrible. 6 out of 513 reviews

Reviews

Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Parking
Stayed 8 nights in Jul 2026
Verified review

8/10 Good

Esmeralda

Liked: Cleanliness, amenities, property conditions & facilities
Food was ok, clean hotel.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Rooms clean and modern. Very good condition.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, convenient location, resonable price. Close to restaurants, department stores, and public transportation.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

QIANG

Liked: Cleanliness, amenities, property conditions & facilities
The staff are so friendly and helpful!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Jacinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we are in the area. It is very convenient with lots of restaurants and shopping close by. The lounge offers entertainment and a selection of good drinks. The staff are great and very nice
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Jacinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. The staff was so nice. Room was clean and comfortable.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a restaurant, department store and a very cozy bar all attached to the hotel. Hotel staff are friendly and helpful. The area around the hotel is safe and walkable. The price to stay at the hotel is very reasonable.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff attentive. Room clean. Breakfast not free. Loud music from 1200pm to 3:00am each night.
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for families
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Delys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice place!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelete
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Jesus Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at La Joya
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

QIANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this is the best hotel in Pachuca
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXcellent service and the room was excellent
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Elizabeth

Excelente
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel to anyone.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Reina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in front was Starbucks <3
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2025