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Hotel La Joya Tulancingo

Property class: 3.5

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Photo gallery for Hotel La Joya Tulancingo

A table with nachos and a beer mug by a poolside. - Hotel La Joya Tulancingo (Tulancingo)
A buffet table with a large illuminated sign reading "FEARREAZ," a variety of beverages, cookies, and white ceramic cups and saucers. - Hotel La Joya Tulancingo (Tulancingo)
A courtyard with a lawn, benches, and a building with a sign reading "La Joya Hotel". - Hotel La Joya Tulancingo (Tulancingo)
A statue of a woman seated on a bench in front of a modern building with a staircase leading to the entrance. - Hotel La Joya Tulancingo (Tulancingo)
A spacious living room with a large window, a sofa, two armchairs, and a coffee table. - Hotel La Joya Tulancingo (Tulancingo)
You can look forward to a terrace, a garden, and a playground at Hotel La Joya Tulancingo. The on-site restaurant offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a suitcase, and a wall-mounted lamp.

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

A hotel room with two single beds, a nightstand, a desk with a lamp, and a mirror.

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(11 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Double Room, 1 King Bed

Room

Premier Double Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, 2 Double Beds

A hotel room with two single beds, a nightstand, a desk with a lamp, and a mirror.

Premier Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Room

Junior Suite, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

A hotel room with two beds, each with a green bedspread and pillows, a wooden headboard, and a nightstand with a lamp.

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Tulancingo is home to Hotel La Joya Tulancingo. Duendes Museum and El Rehilete Museum are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Basaltic Prisms of Santa María Regla Park and El Chico National Park. Monumental Clock of Pachuca is another place to visit that comes recommended. Visit our Tulancingo travel guide
Map
Km 92 Carretera Pirámides - Tulancingo, Tulancingo, HGO, 43648

What's nearby

  • Tulancingo Metropolitan Cathedral
    8 min drive - 2.4 miles
  • La Floresta Park
    8 min drive - 2.4 miles
  • Centro Cultural Ricardo Garibay
    8 min drive - 2.4 miles
  • Parroquia La Asunción de María
    26 min drive - 21.7 miles
  • Chignahuapan Downtown Park
    58 min drive - 55.8 miles

Getting around

  • Benito Juarez International Airport (MEX)
    97 min drive

Restaurants

  • Olio Trattoria
    12 min walk
  • Tacos Miguelito
    14 min walk
  • Little Caesars
    11 min walk
  • Henry & Henry
    6 min walk
  • Territoria
    18 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool
The following facilities are closed on Monday and Tuesday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Does Hotel La Joya Tulancingo have a pool?

Yes, this property has an outdoor pool.

Is Hotel La Joya Tulancingo pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a deposit of MXN 1000 per stay. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel La Joya Tulancingo?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel La Joya Tulancingo?

Check-out is at noon.

Where is Hotel La Joya Tulancingo located?

Situated in Tulancingo, this hotel is 17.7 mi (28.5 km) from Duendes Museum and within 32 mi (52 km) of Basaltic Prisms of Santa María Regla Park and Monumental Clock of Pachuca. El Rehilete Museum is 29.8 mi (48 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel La Joya Tulancingo Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 136 out of 257 reviews
Rating 8 - Good. 81 out of 257 reviews
Rating 6 - Okay. 18 out of 257 reviews
Rating 4 - Poor. 14 out of 257 reviews
Rating 2 - Terrible. 8 out of 257 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff were super nice. I would stay there again while visiting the community.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel several times, even though is no fully accessible because it has small steps in the entrances to the main buildings, we have enjoyed it. It has a nice restaurant onsite and the food is tasty. Staff has been courteous and friendly, with a couple of exceptions. During our last visit we had some issues with the toilet seat, it was broken, we only stayed one night, so we did not bothered to tell the reception.
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The room had a strong smell of fabuloso. So strong that it gave us a headache. I told the cleaning lady not to use fabuloso the next day. She complied, however the room smelled like old. We slept with the window open both nights to help with the odors. The restroom smelled horrible!!! Smell was coming out of the 2 drains in the bathroom. Would not stay here again
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
coffe was cold, wrm in microhonda still gave new, never eat there again bathroom smell bad
Stayed 9 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful garden
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Liked: Property conditions & facilities
We’d stayed there before but this time we were assigned a cabaña next to a group of young people who played loud music all night.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

: )
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good costumer service
Stayed 6 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
All good!
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unas muy bonitas instalaciones.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
La atención en el restaurante fue excelente y la comida muy buena.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remodelado y buen lugar
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama ya un poco más usada de lo normal. En general bien
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal súper atento y la ubicación es excelente, el único inconveniente que surgió fue que el baño despedía un olor bastante fuerte a caño, fuera de eso, todo súper
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien gracias
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fácil de ubicar, con la propiedad y el hospedaje todo muy bien, la estadía en la ciudad en cambio me vi en un abuso por cobro de los taxistas
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness
Buena opción amplió jardines bonitos
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien. Ninguna queja. Limpio. Amplio. Cuidado. Nos quedamos en cabaña 301. Cómoda. Se agradece el agua y el café <3
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, el check in fue rápido y la habitación muy cómoda
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación limpia y cómoda. El desayuno en el restaurante muy rico el bufet. El personal amable. Sólo fue una noche pero estuvo muy cómodo mi viaje
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Céntrica ubicación
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
El personal bien, teníamos un evento y nos dejaron pasar antes a la habitación. El hotel está viejo y le hace falta una remodelación pero eso no es problema. El problema fue que nuestra habitación olía a limpiador de lavanda cuando llegamos y se sentía que la acababan de limpiar, eso está bien… pero el baño tenía dos coladeras las cuales tenían una tapa de hule en cada una para evitar olores, cosa que no evitaba olía a drenaje demasiado. Después entendimos porque olía tanto a limpiador de lavanda y no se quitaba en la habitación, los dos olores mezclados (lavanda y caño) hacía que oliera toda la habitación a baño público, no pudimos dormir del mal olor. Todo lo demás bien pero eso de verdad hizo que no regrese a ese hotel. Cuando salimos y llegamos a casa nuestras cosas, maleta, ropa y hasta mi bote de agua olían a baño público! Muy desagradable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente tamaño y limpia
Stayed 1 night in Apr 2026