See all properties

Casa Basalto

Property class: 3.5

Choose dates to view prices

Photo gallery for Casa Basalto

A modern interior with a dark blue sofa, a wooden table, and a potted plant. - Casa Basalto (Pachuca)
A hallway with a bench, a geometric patterned wall, and a ceiling light fixture. - Casa Basalto (Pachuca)
A hallway with a modern design, featuring a geometric wall pattern and a purple carpet. - Casa Basalto (Pachuca)
A long dining table set with white plates, glasses, and candles, surrounded by grey chairs. - Casa Basalto (Pachuca)
A hotel room with two beds, a bathroom, and a large mirror. - Casa Basalto (Pachuca)
Located close to David Ben Gurion Park and Auditorium Gota de Plata, Casa Basalto provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site Mexican cuisine restaurant, Dolina, offers breakfast, lunch, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

AARP members, discover the perfect stay for every budget with our fantastic hotel deals.

From charming, budget-friendly stays to premium, full-service hotels, find the perfect place to unwind—no matter your travel style or budget

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Suite, 1 Bedroom, Accessible

A bed with a tufted headboard, two white pillows, and a dark-colored bedspread.

Deluxe Suite, 1 Bedroom, Accessible

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room, 2 Queen Beds

A hotel room with two beds, a desk, and a view of the city.

Deluxe Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a headboard, two bedside lamps, and a patterned wall.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Pachuca, Casa Basalto is in a shopping district and near a boardwalk/promenade. El Rehilete Museum and Tuzoofari Zoo are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore David Ben Gurion Park and El Chico National Park. Looking to enjoy an event or a game? See what's going on at Hidalgo Stadium, or consider Auditorium Gota de Plata for a night out. Be sure not to miss outdoor adventures like hiking/biking trails, hunting, and ecotours. Visit our Pachuca travel guide
Map
Avenida Camino Real de la Plata #206, Col. Zona Plateada, Pachuca, HGO, 42084

What's nearby

  • A plaza with colorful pavement leading to a modern building with a glass facade.
    David Ben Gurion Park
    2 min walk - 0.1 miles
  • A modern building with a unique architectural design, featuring a large dome and a tall tower.
    Mundo Futbol Interactive Center
    3 min walk - 0.2 miles
  • International Soccer Hall of Fame
    2 min walk - 0.1 miles
  • Auditorium Gota de Plata
    7 min walk - 0.4 miles
  • Galerias Pachuca Mall
    9 min walk - 0.5 miles

Getting around

  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)
    65 min drive

Restaurants

  • Tacos Memo
    1 min walk
  • La Tartine
    2 min walk
  • Singular Cocina de Brasa
    4 min walk
  • Casino Argentino
    2 min walk
  • La Guelaguetza
    5 min walk

Similar properties

A hotel lobby with a reception desk, a seating area, and a chandelier.
La Joya Pachuca
Pachuca
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 558 reviews
La Joya Pachuca
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday continental breakfast available 8:00 AM to noon for a fee: MXN 149 for adults and MXN 149 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Dolina

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Coworking space
  • Meeting room

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Individually decorated
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 500
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 149 for adults and MXN 149 for children
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 500 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Frequently asked questions

Is Casa Basalto pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of MXN 350 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Casa Basalto?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 500 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Casa Basalto?

Check-out is at noon. Late check-out is available for MXN 500 (subject to availability).

Where is Casa Basalto located?

Situated in a shopping district, this hotel is within a 10-minute walk of David Ben Gurion Park, Galerias Pachuca Mall, and Auditorium Gota de Plata. Hidalgo Stadium and El Rehilete Museum are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Casa Basalto Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 223 out of 339 reviews
Rating 8 - Good. 81 out of 339 reviews
Rating 6 - Okay. 22 out of 339 reviews
Rating 4 - Poor. 8 out of 339 reviews
Rating 2 - Terrible. 5 out of 339 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, staff everyone
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Excelente
Stayed 2 nights in Feb 2025
Verified review

4/10 Poor

Great location

Overall the hotel was ok. You could hear talking in the rooms above and next door. Came home one night and the key to turn on the light was not working so had to pack up and change rooms in the dark. Ran out of water on the last day. It was a great location to shopping and restaurants.
Stayed 3 nights in Sep 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms are clean the location is centrally located however the AC unit is controlled by hotel management and not you so if you travel during warm days be aware it will be very uncomfortable warm room.
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Property was nice but lots of noise in the room coming from other rooms
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It's ok
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
Thin walls and doors, if somebody next to you , you will hear conversations and tv; no closet in rooms , only a small cabinet to hang cloths with not enough hangers
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms have no closet! No removable hangers in a cabinet, difficult to hang cloth and not high enough to keep the cloth hanging correctly. Hotel is a mix of new and very old, they still have entry door locks with keys, very inconvenient; They have “push here” stickers in the draw cabinets and a glass water bottle with peel off sticker of the hotel’s name where you can buy it :( They have a great restaurant attached to the lobby with great food, had breakfast twice and it was good, other than that, hotel, price and are is very good
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio y personal amable.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy poco estacionamiento porq no solo es para clientes y lo hacen público también y solo hay como 10 lugares
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
El mobiliario (colchones, muebles, sábanas, etc.) está deteriorado, se ven manchas en los muebles, los colchones son viejos, las cabeceras están sucias, los muebles no son cómodos, el inodoro es viejo (no ecológico), las sábanas están percudidas, hay un olor constante a humedad en las habitaciones.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena la atención
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza bien y recámara limpia Todo en orden con el lugar Estacionamiento reducido. El lavabo presentaba una ruptura meramente estética, estaba tronado y con pasta para arreglar. Todo lo demás en orden. Solicité early check in y me cobraban 500 pesos para asegurar la entrada a la 1 pm o a disponibilidad la cual no había a mi llegada. El chico del estacionamiento un poco rudo si no haces lo que te pide al pie de la letra. El botones se presentó pero nadie nos ayudó u ofreció ayuda con maletas.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendado, excelente ubicación
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy recomendable
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel pequeño pero limpio y muy bien las instalaciones, me gusta mucho, solo que el estacionamiento es muy pequeño y caben pocos coches, por lo que te tienes que estacionar en la calle.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no hay donde colgar cosas ni una silla
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención, llegué 1 am y el servicio de entrada al estacionamiento y check in magnífico. La recámara excelente Gracias
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está en muy buena zona, con muchos restaurantes buenos, la habitación limpia y cómoda
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se encuentra en una ubicación privilegiada y a muy buen precio
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general un excelente servicio, habitaciones limpias y con los implementos necesarios
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general fue una buena estancia, la habitación muy amplia, limpia. La atención del personal muy buena. El estacionamiento está sumamente pequeño, tenía más expectativas del desayuno, el internet estaba algo lento y sólo se podía conectar un dispositivo aunque la habitación era para 2 personas.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es increíble, la atención inmejorable. Sin temor a equivocarme tienen la cama más comoda en la que he dormido en un hotel. Sencillamente hicieron mi estadía muy amena, todos son amables, la ubicación me resultó excelente para motivos de trabajo y de conocer la ciudad. Sin lugar a dudas volvería a reservar.
Stayed 3 nights in Apr 2026