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Travellers Haven Motel

Property class: 2

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Photo gallery for Travellers Haven Motel

A wooden-paneled room with a bed, a desk with a television, a small plant, and a door leading to a bathroom. - Travellers Haven Motel (Ottawa)
A small, single-story building with a red door, two picnic tables with umbrellas, and a tree in front. - Travellers Haven Motel (Ottawa)
A motel with a signboard advertising 'TRAVELERS HAVE VEN'. - Travellers Haven Motel (Ottawa)
A swimming pool with a tiled deck, surrounded by lounge chairs and a small building in the background. - Travellers Haven Motel (Ottawa)
A reception desk with a vase of flowers, a framed landscape painting, and a white printer on the wall. - Travellers Haven Motel (Ottawa)
Travellers Haven Motel provides free continental breakfast and more. Stay connected with free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

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Room options

View all photos for Standard Room, 1 Queen Bed

A hotel room with two beds, a television, and artwork on the walls.

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Nepean, a neighborhood in Ottawa, Travellers Haven Motel is near the airport. Billings Estate National Historic Site and Library and Archives Canada are local landmarks, and some of the area's attractions include National Arts Centre and Nepean Sportsplex. Elgin Street and Canadian Museum of Nature are also worth visiting. Visit our Ottawa travel guide
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Map
2747 Prince of Wales Dr., (at Fallowfield Rd. intersection), Ottawa, ON, K2C 3H1

What's nearby

  • A canal with boats, a bridge, and historic buildings with green roofs.
    Rideau Canal
    15 min walk - 0.8 miles
  • A modern building with a glass facade and a sloped roof.
    Algonquin College
    12 min drive - 6.4 miles
  • The exterior of the Canadian Tire Centre with hockey player images and the text "Ottawa Rising" and "Ottawa Debout".
    Canadian Tire Centre
    19 min drive - 18.1 miles
  • A historic building with a clock tower and a green roof.
    Parliament Hill
    27 min drive - 21.3 miles
  • Nepean Sportsplex
    6 min drive - 4.8 miles

Getting around

  • Ottawa Fallowfield Station
    4 min drive
  • Confederation Station
    10 min drive
  • Ottawa International Airport (YOW)
    12 min drive

Restaurants

  • McDonald's
    3 min drive
  • Tim Hortons
    4 min drive
  • Grenfell Catering
    4 min drive
  • Tim Hortons
    3 min drive
  • Tasty Junction Indian Eatery
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must notify this property 24 hours in advance to arrange check-in. Arrivals after 11 PM may be subject to additional fees.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 12 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Travellers Haven Motel have a pool?

Yes, this property has an outdoor pool.

Is Travellers Haven Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Travellers Haven Motel?

Check-in start time: 1:00 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Travellers Haven Motel?

Check-out is at 11:00 AM.

Where is Travellers Haven Motel located?

Located in Nepean, this motel is within 6 mi (10 km) of Rideau Canal, Nepean Sportsplex, and Walter Baker Sports Centre. Nepean Museum and Cineplex Odeon Barrhaven Cinemas are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Travellers Haven Motel Reviews

7.4

Good

8.0

Cleanliness

7.2

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 15 out of 61 reviews
Rating 8 - Good. 21 out of 61 reviews
Rating 6 - Okay. 17 out of 61 reviews
Rating 4 - Poor. 6 out of 61 reviews
Rating 2 - Terrible. 2 out of 61 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in one of the cabins behind motel. Was nice enough and clean. Had a fireplace. Although motel is listed as less than 2 Km from airport (which is technically true) it is still a $15 cab ride and I think it was about an 8 Km drive to the airport. 3 Km to nearest...anything. So decent place for money, just not a great location.
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room had a weird smell. The "breakfast" included was only coffee and muffins when rhe office was open at 9am. Very disappointing when you choose a place for the breakfast included and it's not real.
Stayed 1 night in Mar 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible motel

Frankly I can't believe Hotels.com would point us to this hotel. It was awful. First they gave us a room with a double bed and told us it was a Queen. I would have left then but I had prepaid (something I'll never do again). The next room they said had 2 Queen, actually 2 doubles). then we noticed a musty, mildew odour and we had to go buy air freshener to spray the carpet.. Then I noticed a hole in the wall, baseboard heaters falling apart, dirt in the bathroom, I window that looked like it had mould. Check out these photos if you don't believe that. Also continental breakfast was a container of muffins in the office. It was a nightmare. I feel we should get our money back for this horrible stay.
Stayed 1 night in Mar 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Value

Very clean and fresh looking rooms. Decent value. Advertised as breakfast included. Disappointed. Was a continental breakfast at best and small at that.
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hôtel et bien situer facile de ce déplacer

facile de déplacement, tranquille de beaux petit cabinet séparer de hôtel semi campagne
Verified review

4/10 Poor

Disliked: Property conditions & facilities

Nice to stay but you need breakfast

One floor building located near to road, it serves muffin and coffee only for breakfast.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in a little cabin behind the motel. Very cozy and private.
Verified review

6/10 Okay

Liked: Cleanliness
One night near airport as needed. Clean, older, very adequate
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Comfortable room for a one night stay

The outside of the motel is somewhat rundown, which could put people off booking... however the room itself was well appointed and clean, comfortable beds, flat panel tv, a small fridge and microwave. The only thing I wished we had was a luggage support stand for our suitcase. It was hot outside.... The room air-conditioner cooled the room but was fairly noisy when it kicked into cooling mode... it woke me up multiple times through the night. The continental breakfast consists of a tasty muffin and coffee or tea.... when we compare that to other motels, that falls quite short of what continental breakfasts consist of... there should have been some protein available so that we're not running on a sugar-high!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and quiet. The perfect place for a family. Very helpful and kind staff.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and helpful staff, value for money

We needed lots of ice for after surgery. The staff was very helpful to make us comfortable. The basic needs were all there except for coffee maker. They had muffin and coffee at the front desk for breakfast but office opens at 8 am. The room was clean. The location near the airport was convenient and it was not congested to get out of Ottawa.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasnat location with easy access from hwy 401 and new tothe airport and southern Ottawa.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

for an older place, you will be surprised

in town for a convention, pleasantly surprised for an older motel
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

April 1st, 2016

The room was tidy and clean. Shower had barely any pressure and no hair dryer in the room. Only 2 towels were provided. Staff were very friendly.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

loved fireplace!great atmosphere!

arrived late but staff very accommodating clean comfortable ? board covering ??former window- looked unfinished bed very comfortable bathroom clean/lots of towels
Verified review

4/10 Poor

Disliked: Staff & service
Coffee an muffins served after 8am which was too late for my breakfast. Poor information available about restaurants open for breakfast.
Verified review

6/10 Okay

Disliked: Property conditions & facilities

Basic room for the price

Room was clean but no basics that your used to. Microwave was very old and probably not safe to use. Tub was stained but clean. No coffee maker for hot water unless you go to office and only between 8-11 each morning No recycling. Located right beside busy road therefore noisy
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the price

The room is pretty cozy and warm, with high speed Internet.
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suitable for a quick stay near Fallowfield Station

The location of this hotel is amazing because it's a 10-minute cab drive from fallowfield station which was very convenient for me because I had something to do near the station, and I got off at Fallowfield instead of Ottawa's central station. The receptionist was very nice and friendly. However, I regret to say that the room is not worth $100 a night. The bathroom is the worst part, the toilet seat was peeling, the towels are old and worn out and the room facilities are so old. I was there for one night and I am glad I did not have to stay longer. The fridge was not working. And the "breakfast included" part was tricky because it was muffins, coffee and tea and only after 9am. It was very expensive for what it is.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel ever in my whole life.

It was the worst hotel I've been in my life. The bathroom was very dirty and not even cleaned up, however, the toilet smells disgusting. The hotel said they will provide breakfast to guest, but they just provide only one kind of muffine without giving any serve dishes or plastic forks, or plastic knifes. In the room, whole spots wasn't clean up, therefore, they do have lots of dusts on. This hotel was the worst hotel, it is just insulting customers, rather go different place with this price. I do not suggest to go this hotel so don't even think about going this hotel when the room is cheap because it is not worth it at all. Don't waste your money on here and don't get insult moments with this hotel.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little place to stay.

Stayed in cabin 15. Very cozy and room was clean. Bed is very confortable and awesome pillows. Staff are friendly and accomodating. I would definately stay here again. No desk but excellent wi-fi reception.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Ok hotel not too far from the airport.

Hotel staff are great. Room was clean. We're very accommodating. Ordered me a cab for next day. They emailed and called me just to let me know that there is no one at the front desk 1am to 8 am. Not a bad place. One thing though. It might have been cause the hot water was not used for a bit, but needed to run the hot water in the shower for about 5-10 mins to get rid of the old boiler smell.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. A bit out of the way. Quiet, nice staff. Good, low cost. If you need a place in the area, go.
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Loved the cabin

Outside Ottawa but only half hour drive to city. Nothing close by for food. Airport close but not too noisy. Main road but not too noisy. Good coffee and muffins offered for breakfast. We loved the cabin was quaint, clean, and although quite small we liked it.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Doesn't look it, but a nice stay

Beds are nice, wifi good. coffee is so-so, and continental breakfast is a muffin. As long as you are aware of that, alls well. Going back again that for sure.