Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

The Metcalfe Hotel

4.0 star property
Hotel with a restaurant, a quick walk to National Arts Centre

Choose dates to view prices

Photo gallery for The Metcalfe Hotel

Lobby lounge
Lobby
Meeting facility
Meeting facility
Premium bedding, down comforters, pillowtop beds, minibar
The Metcalfe Hotel in Ottawa's heart offers meals at Cocotte bistro and in-room WiFi. Features include a hair salon, library, and multilingual staff to help guests navigate the city. Its central location is consistently praised by visitors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 1 King Bed (Atrium)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed (Atrium)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(31 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(40 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Corner

Premium bedding, down comforters, pillowtop beds, minibar

Suite, Corner

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Sofa bed
Premium bedding
Down duvet
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 2 Bedrooms

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
2 bedrooms
Down duvet
Premium bedding
  • 79 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Deluxe Room (Queen)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room (Queen)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 52 sq m
  • Sleeps 2
  • 1 Twin Murphy Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 2 Bedrooms

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
2 bedrooms
Down duvet
Premium bedding
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

42-inch flat-screen TV with cable channels, TV

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Sofa bed
Premium bedding
Down duvet
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

You may also like

Ad
1 bedroom, premium bedding, pillowtop beds, individually decorated

Comfort Inn Ottawa West Kanata

Kanata
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,015 reviews
Comfort Inn Ottawa West Kanata

About the neighborhood

Map
123 Metcalfe Street, Ottawa, ON, K1P 5L9

What's nearby

  • National Arts Centre - 3 min walk - 0.2 miles
  • Ottawa City Hall - 3 min walk - 0.2 miles
  • Rideau Centre - 7 min walk - 0.4 miles
  • Parliament Hill - 8 min walk - 0.5 miles
  • Byward Market Square - 11 min walk - 0.6 miles

Getting around

  • Ottawa Station - 6 min drive
  • Parliament Station - 6 min walk
  • Ottawa International Airport (YOW) - 15 min drive

Restaurants

  • ‪Meet Noodle 又見壹面 - ‬2 min walk
  • ‪Grill Forty One - G41 - ‬3 min walk
  • ‪Browns Socialhouse Centretown - ‬3 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪The Scone Witch - ‬2 min walk

About this property

The Metcalfe Hotel

Upscale hotel remodeled in 2022 and located near National Arts Centre
Located close to Confederation Park and Ottawa City Hall, The Metcalfe Hotel provides a hair salon, a library, and dry cleaning/laundry services. Be sure to enjoy a meal at Cocotte, the on-site bistro. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge), and a banquet hall
  • Concierge services, 6 meeting rooms, and a 24-hour front desk
  • Tour/ticket assistance, smoke-free premises, and a porter/bellhop
  • Guest reviews give top marks for the dining options, central location, and helpful staff
Room features
All 108 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean, comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Showers, free toiletries, and hair dryers
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, recycling, and free infant beds

Similar properties

Lobby sitting area

Lord Elgin Hotel

  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 2,454 reviews
Lord Elgin Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CAD 47 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 10 to 20 for children
  • A restaurant

Restaurants on site

  • Cocotte

Things to do

  • Library

Family friendly

  • Children's games
  • In-room crib

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Renovated entire property - July 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25.00 for adults, and CAD 10.00 to 20.00 for children
  • Valet parking fee: CAD 47 per night
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa

Frequently asked questions

Is The Metcalfe Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Metcalfe Hotel?

Valet parking is available for CAD 47 per night.

What time is check-in at The Metcalfe Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Metcalfe Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Metcalfe Hotel located?

Located in Downtown Ottawa, this hotel is within a 5-minute walk of Confederation Park and National Arts Centre. Capital Information Kiosk and Sparks Street Mall are also within 10 minutes. Parliament Station is 6 minutes by foot and Rideau Station is 11 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Metcalfe Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 967 out of 1284 reviews
Rating 8 - Good. 225 out of 1284 reviews
Rating 6 - Okay. 49 out of 1284 reviews
Rating 4 - Poor. 25 out of 1284 reviews
Rating 2 - Terrible. 18 out of 1284 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mirela

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, center to all downtown services.
Stayed 1 night in Sep 2025

10/10 Excellent

Jan Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in when visiting Ottawa
Stayed 3 nights in Sep 2025

10/10 Excellent

Trystan

Liked: Cleanliness, staff & service, property conditions & facilities
Your hotel was so beautiful and all the staff was very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Abdulmonem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, quiet, room was cozy, great staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 3 nights in Sep 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location
Stayed 1 night in Sep 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super attentive, love the soaps and products offered. Nice restaurant in the hotel, central location and easy walks to all sites.
Stayed 2 nights in Sep 2025

8/10 Good

Shira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were absolutely lovely and helpful. Room clean and comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Terra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, clean, friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and helpful. The rooms were very nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Alexei

Liked: Cleanliness, staff & service, property conditions & facilities
Love everything about this hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, super clean and marvellous staff and food!
Stayed 5 nights in Aug 2025

10/10 Excellent

Navid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service
Nice lobby Friendly staff Unfortunately we had a room with very low ceiling and a wall of an adjacent building as a view but the hotel altogether was nice
Stayed 1 night in Oct 2025

10/10 Excellent

Silvia

Liked: Amenities
Lovely hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable to many national museums and shops. Beautiful rooms and lounge area on site. Would definitely stay again
Stayed 1 night in Aug 2025

8/10 Good

XIAO FENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time here! The staff were friendly and helpful. I can’t wait to go back to Ottawa to stay at that hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place nice staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here whenever we are in Ottawa and enjoy this hotel. Rooms are quiet and well equipped and service is always great.
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed multiple stays at the Metcalfe! It’s our go-to for any stays in Ottawa! Wonderful staff, service, rooms and location!
Stayed 1 night in May 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
2nd time here love the hotel great location only up grade is the gym needs better equipment
Stayed 2 nights in Sep 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel. A must stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy thé stay,clean
Stayed 1 night in Aug 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.