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Hyatt Place Ottawa West

Property class: 3

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Photo gallery for Hyatt Place Ottawa West

A hotel swimming pool with lounge chairs, exercise equipment, and large windows offering views of the parking lot. - Hyatt Place Ottawa West (Ottawa)
A modern bar area with a long wooden table, red chairs, and a variety of liquor bottles. - Hyatt Place Ottawa West (Ottawa)
A modern office space with a round wooden table, two chairs, a hexagonal wall shelf with plants, a desk with a computer, and a large window with a view of trees and cars. - Hyatt Place Ottawa West (Ottawa)
A modern hotel lobby with a wooden reception desk, a large abstract art piece on the wall, and a seating area with a lamp. - Hyatt Place Ottawa West (Ottawa)
A modern hotel lobby with a bar area, seating, and large windows offering a view of the outdoors. - Hyatt Place Ottawa West (Ottawa)
Consider a stay at Hyatt Place Ottawa West and take advantage of a coffee shop/cafe, a bar, and a 24-hour gym. The on-site American cuisine restaurant, The Placery, offers lunch and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with two beds, a sofa, a small table, a desk, and a large window.

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(192 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa bed

A hotel room with a bed, a sofa, a desk, and a chair.

Room, 2 Queen Beds with Sofa bed

9.4 out of 10
Exceptional
(175 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

A neatly made bed with white linens, two bedside tables with lamps, and a wooden headboard.

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(39 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa bed, High Floor

A hotel room with two beds, a flat-screen TV, a nightstand with a lamp, and a large window with curtains.

Room, 2 Queen Beds with Sofa bed, High Floor

9.4 out of 10
Exceptional
(64 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

A modern hotel room with a large bed, two bedside tables with lamps, a dresser, and a framed picture on the wall.

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

A modern hotel room with a large bed, two bedside tables with lamps, a dresser, and a framed picture on the wall.

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

A hotel room with two beds, a flat-screen TV, a nightstand with a lamp, and a large window with curtains.

Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(16 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Located in Nepean, a neighborhood in Ottawa, Hyatt Place Ottawa West is in the suburbs. Library and Archives Canada and Peace Tower are local landmarks, and some of the area's attractions include National Arts Centre and Funhaven Entertainment Centre. Looking to enjoy an event or a game while in town? See what's happening at Canadian Tire Centre or Bell Sensplex. Visit our Ottawa travel guide
Map
300 Moodie Drive, Ottawa, ON, K2H 9G1

What's nearby

  • The exterior of the Canadian Tire Centre with hockey player images and the text "Ottawa Rising" and "Ottawa Debout".
    Canadian Tire Centre
    6 min drive - 7.1 miles
  • A modern building with a glass facade and a sloped roof.
    Algonquin College
    8 min drive - 6.2 miles
  • Nepean Creative Arts Centre
    18 min walk - 1.0 mile
  • Bayshore Shopping Centre
    2 min drive - 2.8 miles
  • Nepean Sportsplex
    9 min drive - 8.6 miles

Getting around

  • Ottawa Fallowfield Station
    15 min drive
  • Ottawa International Airport (YOW)
    26 min drive

Restaurants

  • Bayshore Food Court
    7 min drive
  • Tim Hortons
    8 min walk
  • A&W Resturants
    7 min drive
  • Dairy Queen
    12 min walk
  • The Brew Table
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 13.56 for adults and CAD 13.56 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Market
  • The Placery

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,183 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Null
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 13.56 for adults and CAD 13.56 for children
  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hyatt Place Ottawa West have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Hyatt Place Ottawa West pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Place Ottawa West?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt Place Ottawa West?

Check-out is at noon.

Where is Hyatt Place Ottawa West located?

Located in Nepean, this hotel is 2.2 mi (3.5 km) from Queensway Carleton Hospital and 3.1 mi (5 km) from Wesley Clover Parks. Bayshore Shopping Centre and Andrew Haydon Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Place Ottawa West Reviews

9.2

Wonderful

9.6

Cleanliness

10

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1370 out of 1996 reviews
Rating 8 - Good. 439 out of 1996 reviews
Rating 6 - Okay. 108 out of 1996 reviews
Rating 4 - Poor. 42 out of 1996 reviews
Rating 2 - Terrible. 37 out of 1996 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room and continental breakfast was delicious and well stocked.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast and rooms very clean.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean accomadating hotel, great fror large groups. Wonderful breakfast with plenty of options
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice location
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, cleanliness, good breakfast.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for an overnight stay! Good breakfast.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a good location. Staff are friendly, rooms are clean with plenty of towels, breakfast is good.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast included with clean, comfortable room and helpful staff. Highly recommend.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In Bells Corners, a nice neighborhood with good restaurants and good access to the highway.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facility. Our room was very comfortable and the staff was very helpful and friendly. The breakfast in the morning was very good and the area seemed very safe. We would highly recommend this place to stay..
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place clean room
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. room and bathroom were clean. breakfast was nice. would stay again here.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, quiet, and staff was wonderful!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think for short stay it’s perfect choice.It was clean and rooms are spacious
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and warm customer service.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience for staying.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff. Very good breakfast. Liked the elevator sign about breakfast traffic volume.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to get to know Ottawa. Staff was lovely and super attentive!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location having a restaurant next door. Room was a great size for 4 adults.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfectly sized and clean.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edyne the housekeeper did an amazing job in cleaning the room was really helpful with towels etc…
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating the rooms and property were very well kept and it was located close to a small shopping center which was nice.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, staff is helpful, breakfast is good.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything there is good and including the staffs and the cleaning department staffs
Stayed 1 night in Sep 2026