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Holiday Inn Ottawa East by IHG

Property class: 3

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Photo gallery for Holiday Inn Ottawa East by IHG

A modern indoor swimming pool with a geometric ceiling design, lounge chairs, and wall-mounted amenities. - Holiday Inn Ottawa East by IHG (Ottawa)
A modern hotel lobby with a seating area, a vending machine, and a small table with a plant. - Holiday Inn Ottawa East by IHG (Ottawa)
A modern lobby with a curved sofa, red armchairs, a small table, and a staircase. - Holiday Inn Ottawa East by IHG (Ottawa)
A Holiday Inn hotel with a brick facade, large windows, and a green illuminated sign. - Holiday Inn Ottawa East by IHG (Ottawa)
A modern lobby with a round table, two armchairs, and a bookshelf. - Holiday Inn Ottawa East by IHG (Ottawa)
Located close to The Ottawa Hospital General Campus and Children's Hospital of Eastern Ontario, Holiday Inn Ottawa East by IHG provides a garden, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at Myra's Bar and Kitchen, the on-site restaurant. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

A hotel room with a large bed, two bedside lamps, a desk with a chair, and a window with curtains.

Standard Room

9.0 out of 10
Wonderful
(23 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (High Floor)

A hotel room with a large bed, two bedside lamps, a desk with a chair, and a window with curtains.

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(72 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a framed picture on the wall.

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(151 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a desk, chair, television, and a large window with curtains.

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(22 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a desk, chair, television, and a large window with curtains.

Suite, 1 Bedroom

7.6 out of 10
Good
(18 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Mobility)

A hotel room with a large bed, two bedside lamps, a desk with a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a bedside table with a lamp, a framed picture on the wall, and a window with curtains.

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Gloucester, a neighborhood in Ottawa with good shopping, is home to Holiday Inn Ottawa East by IHG. University of Ottawa and Rideau Canal are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Ottawa travel guide
Map
1199 Joseph Cyr St, Ottawa, ON, K1J7T4

What's nearby

  • A modern building with a large glass facade, the name "STAURENT" above the entrance, and two large planters with plants in front.
    St. Laurent Centre
    3 min walk - 0.2 miles
  • A historic building with a clock tower and a green roof.
    Parliament Hill
    8 min drive - 4.6 miles
  • Cosmic Adventures
    18 min walk - 1.0 mile
  • Ottawa Conference & Event Centre
    2 min drive - 2.1 miles
  • Scotiabank Theatre Ottawa
    3 min drive - 3.2 miles

Getting around

  • St-Laurent Station
    5 min walk
  • Ottawa Station
    7 min drive
  • Ottawa International Airport (YOW)
    20 min drive

Restaurants

  • Tim Hortons
    12 min walk
  • Tim Hortons
    3 min drive
  • Accacia Fine Pastries & Desserts
    10 min walk
  • Aladdin Bakery
    10 min walk
  • Red Lobster
    18 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Myra's Bar and Kitchen

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • 8,148 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 20 to 25 per person
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:30 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Ottawa East by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 5:30 AM–11:00 PM.

Is Holiday Inn Ottawa East by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Ottawa East by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Ottawa East by IHG?

Check-out is at noon.

Where is Holiday Inn Ottawa East by IHG located?

Located in Gloucester, this hotel is within 3 mi (5 km) of University of Ottawa, Children's Hospital of Eastern Ontario, and The Ottawa Hospital General Campus. Rideau Canal and Rogers Centre Ottawa are also within 6 mi (10 km). St-Laurent Station is only a 5-minute walk and Cyrville Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Ottawa East by IHG Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 747 out of 1385 reviews
Rating 8 - Good. 361 out of 1385 reviews
Rating 6 - Okay. 151 out of 1385 reviews
Rating 4 - Poor. 55 out of 1385 reviews
Rating 2 - Terrible. 71 out of 1385 reviews

Reviews

Verified review

8/10 Good

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, the breakfast was good my kids enjoyed the pastries! Overall it's a good hotel for us is convenient for their location near to highway and only walking distance from st Laurence mall.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Clivens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff was helpful.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very clean, comfy beds and rooms. The indoor pool was a hit with all the kids there.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and the family loved it!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Leila Janiella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay overall! The room was just a bit dusty, but everything else was wonderful. Friendly service, comfortable atmosphere, and a really enjoyable experience. Would definitely stay again.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay. Rooms are very clean and beds comfy and clean
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Karlene

Liked: Cleanliness, staff & service
The room was tidy, and the staff were all courteous and helpful.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, the staff was helpful and the food was good. I love the warm salt water pool.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Ratna

Liked: Staff & service, amenities
Our stay was good and hotel location was very good. Just need more cleanliness.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good clean place to stay. Staff are awesome and the bar keep is one of the most professional one I have seen in a while. Food was great.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Brenden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was amazing and extremely nice. Check in was smooth and easy. Staff are kind and greeting. Highly recommended.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Jordon

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room has a musky smell and you could see mold present. The room was clean and flexible with check in. Staff were good fast and efficient
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

khemram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very helpful and supportive .They answer the phone call promptly when I request for something Thank you
Stayed 13 nights in Aug 2026
Verified review

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid for continental breakfast 1st day (not too hungry) then on 2nd day we were leaving so paid full price for full buffet breakfast, both very good
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bar drinks, clean room. Great view from the 10th floor.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! The restaurant is a must to try for both breakfast and supper
Stayed 1 night in May 2026
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
Nice hotel except is undergoing renovations on carpeting, elevators and water was turned off fir an hour or so one day because they were changing the system. Restaurant was very good with great breakfast. Next door was Texas Roadhouse Restaurant if you wanted Tex Mex atmosphere. Uber was used to go downtown to Byward Market which was reasonable and only 15 minutes away. Hotel was busy.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

MIGUELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, our room was very spacious and well maintained each day when we came back. Our cleaners were great and very friendly. This is our second stay at the hotel and we will be back again!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is included. Parking is free. The location is closed to Highway, 10-15 mins driving to downtown. Staff is nice. Understand the hotel is under renovation. Overall experience is great.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Seadiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room was clean and neat. I would recommend my friend to go to the hotel I didn’t have anything I didn’t like the only thing is they took $100 deposit. They didn’t return it yet other than that everything was perfect I would like to come back again thank you.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. The lobby was inviting, we enjoyed the breakfast buffet and dinner at Myra’s Restaurant —staff are exceptional. Highly recommended!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Jenish Jessen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Richard and Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kaveh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice, from the front desk to the restaurant to the cleaning staff. The amenities were good and I enjoyed using them. The room was pretty nice. It will be even better once the carpet renovation is complete. Overall I enjoyed my stay. It’s also close to the mall which is very convenient and handy.
Stayed 8 nights in Jun 2026