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Holiday Inn Express & Suites Ottawa by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Ottawa by IHG

A hotel room with a large bed, a desk with a chair, a small table, a lamp, and a window with a view. - Holiday Inn Express & Suites Ottawa by IHG (Ottawa)
An outdoor seating area with wicker furniture and blue cushions, adjacent to a building with large windows and a brick facade. - Holiday Inn Express & Suites Ottawa by IHG (Ottawa)
A multi-story hotel with a covered entrance and a parking area. - Holiday Inn Express & Suites Ottawa by IHG (Ottawa)
A modern breakfast area with a digital menu display, a variety of food options, and a clean, contemporary design. - Holiday Inn Express & Suites Ottawa by IHG (Ottawa)
A coffee station with two coffee machines, a coffee press, and various coffee cups and containers. - Holiday Inn Express & Suites Ottawa by IHG (Ottawa)
A free breakfast buffet, laundry facilities, and a gym are just a few of the amenities provided at Holiday Inn Express & Suites Ottawa by IHG. In addition to a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room

A bed with white bedding and two pillows.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A modern office space with a desk, chair, filing cabinet, and a large wardrobe.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

A modern office space with a desk, chair, filing cabinet, and a large wardrobe.

Standard Room, 1 King Bed, Accessible (Mobility)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A modern office space with a desk, chair, filing cabinet, and a large wardrobe.

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

A modern office space with a desk, chair, filing cabinet, and a large wardrobe.

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A modern bathroom with a large mirror, a sink, and a towel rack.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

A modern office space with a desk, chair, filing cabinet, and a large wardrobe.

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A modern office space with a desk, chair, filing cabinet, and a large wardrobe.

Standard Room, 2 Queen Beds, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds (& Sofa Bed)

A modern office space with a desk, chair, filing cabinet, and a large wardrobe.

Suite, Multiple Beds (& Sofa Bed)

7.8 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed (& Sofa Bed)

A modern office space with a desk, chair, filing cabinet, and a large wardrobe.

Suite, 1 King Bed with Sofa bed (& Sofa Bed)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Communications)

A modern office space with a desk, chair, filing cabinet, and a large wardrobe.

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

A modern office space with a desk, chair, filing cabinet, and a large wardrobe.

Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Accessible (Mobility)

A modern office space with a desk, chair, filing cabinet, and a large wardrobe.

Suite, Multiple Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Ottawa, Holiday Inn Express & Suites Ottawa by IHG is near the airport. Starved Rock State Park and Dayton Ridge Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Mix's Trading Post and Grand Bear Falls Indoor Water Park. Visit our Ottawa travel guide
Map
2850 Columbus Street, Ottawa, IL, 61350

What's nearby

  • A historical marker in a park with a paved path and trees.
    Washington Square Park
    2 min drive - 1.7 miles
  • A building with a flagpole, a flag, and a leafless tree.
    Appellate Court
    3 min drive - 1.8 miles
  • Dayton Ridge Golf Club
    2 min drive - 2.0 miles
  • Reddick Mansion
    3 min drive - 1.8 miles
  • Tangled Roots Brewing Company - The Lone Buffalo
    3 min drive - 2.0 miles

Restaurants

  • McDonald's
    2 min drive
  • Culver's
    4 min walk
  • Circle K
    2 min drive
  • Casey's
    3 min drive
  • Taco Bell
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,061 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites Ottawa by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Express & Suites Ottawa by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Ottawa by IHG?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM.

What time is check-out at Holiday Inn Express & Suites Ottawa by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express & Suites Ottawa by IHG located?

Situated near the airport, this hotel is within 2 mi (3 km) of Dayton Ridge Golf Club, Appellate Court, and Reddick Mansion. Washington Square Park and Tangled Roots Brewing Company - The Lone Buffalo are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Ottawa by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

8.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 463 out of 630 reviews
Rating 8 - Good. 104 out of 630 reviews
Rating 6 - Okay. 30 out of 630 reviews
Rating 4 - Poor. 13 out of 630 reviews
Rating 2 - Terrible. 20 out of 630 reviews

Reviews

Verified review

10/10 Excellent

Danae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my stay. Great staff & everything was exactly like the pictures!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star hotel staff was friendly great breakfast fresh coffee very clean
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Shella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the place and the breakfast was excellent
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and polite
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property clean room breakfast store nearby stuff really helpful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night. Nice location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time stay at Holiday Inn in Ottawa. The hotel was exceptional. It was so clean and fresh I thought it was newly opened but it’s their 7th year of operation. Breakfast buffet was exceptional, huge variety of food and excellent coffee. The room was great, very comfortable beds and lots of extras you don’t normally see. Highly recommend!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a definite recommend! The room was very spacious and nice. The staff are friendly and you'll a decently full breakfast each morning. :)
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room! Great breakfast! Will stay here again if we're ever in the area!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms, and delicious breakfast.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the comfortable bed the good breakfast and friendly staff
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

DOREEN

Liked: Cleanliness, staff & service, amenities
Deanna was very helpful and polite. Hotel very clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check-in to checkout the front desk staff was great suggesting restaurants and also answering our questions. Not usually a big fan of hotel breakfasts but this hotel’s was exceptional. MANY options and also VERY well kept and stocked with a lot of options. GREAT costa coffee.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was ok. Room had a terrible view. The bed was comfortable and the room was clean. It was a good stay.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Sisavanh

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and very comfy
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities
Beautiful room, easy check in, nice complete breakfast. Really appreciate all the protein options without pork!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Clean and the staff were very accommodating. It was quiet and the breakfast times were so convenient!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
restaurant across the street is awesome and convenient. location is so easy off highway.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Mary Cris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean hotel

We had a great experience staying in this very clean and comfortable hotel.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Dmytro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good location.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Kaye

Liked: Cleanliness, amenities, property conditions & facilities
clean room. excellent breakfast, convenient location to restaurant
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Lori

Liked: Cleanliness
It was amazing and friendly staff.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Kiva

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel- new. Breakfast was good lots of options
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Doug and Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was A very nice hotel. We felt the cleanliness of the hotel was excellent. We thought the proximity to Starved Rock was good. The staff were very friendly and helpful.
Stayed 2 nights in Sep 2025