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Henderson Héritage Home

Property class: 2.5

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Photo gallery for Henderson Héritage Home

A hotel room with a bed, a desk, a chair, a lamp, a bedside table, and a wall-mounted picture. - Henderson Héritage Home (Ottawa)
A bedroom with a bed, a chair, a desk with a fan, and a window with curtains. - Henderson Héritage Home (Ottawa)
A modern bathroom with a sink, toilet, and glass-enclosed shower. - Henderson Héritage Home (Ottawa)
A modern kitchen with grey cabinets, a built-in microwave, a stainless steel sink, and a stove. - Henderson Héritage Home (Ottawa)
A narrow hallway with a wooden floor leading to a door at the end. - Henderson Héritage Home (Ottawa)
Close to University of Ottawa and Rogers Centre Ottawa, Henderson Héritage Home has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

4.8 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Kitchen

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Comfort Double Room

A hotel room with a bed, a desk, a chair, a lamp, a bedside table, and a wall-mounted picture.

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

A hotel room with a bed, a desk, a chair, a lamp, a bedside table, and a wall-mounted picture.

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room

A bedroom with a bed, a chair, a desk with a fan, and a window with curtains.

Comfort Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Sandy Hill, a neighborhood in Ottawa, is home to Henderson Héritage Home. Byward Market Square and Rideau Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Strathcona Park and Confederation Park. National Arts Centre and Canadian Museum of Nature are also worth visiting. Visit our Ottawa travel guide
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Map
132 Henderson Ave, Ottawa, ON, K1N 7P5

What's nearby

  • A historic building with classical architecture, a statue, and a well-maintained lawn.
    University of Ottawa
    1 min walk - 0.1 miles
  • A canal with boats, a bridge, and historic buildings with green roofs.
    Rideau Canal
    5 min walk - 0.3 miles
  • A street with a building labeled 'JOEY RIDEAU' and a clock tower in the background.
    Rideau Centre
    10 min walk - 0.6 miles
  • A statue of soldiers, a clock tower, and a building with a Canadian flag.
    Elgin Street
    12 min walk - 0.6 miles
  • Laurier House
    7 min walk - 0.4 miles

Getting around

  • UOttawa Station
    5 min walk
  • Ottawa, ON (XDS-Ottawa Train Station)
    8 min drive
  • Ottawa International Airport (YOW)
    19 min drive

Restaurants

  • Second Cup Café
    7 min walk
  • Sandy Hill Community Centre
    3 min walk
  • Father & Sons Restaurant
    3 min walk
  • Dinette Atomique
    6 min walk
  • Happy Goat Coffee Co.
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room kitchen
  • In-room microwave

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Stovetop
  • Toaster

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in fee: USD 100

Contactless check-in available

Late check-in fee: USD 200 for check-in between 11:00 PM and 12:30 AM

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Late check-out fee: USD 80

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; your host will greet you

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per person, per stay
  • Cleaning fee: USD 69 per person, per week (varies based on length of stay)

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 100 (subject to availability)
  • Late check-in fee: USD 200 for check-in between 11:00 PM and 12:30 AM
  • Late check-out fee: USD 80

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Is Henderson Héritage Home pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This guest house doesn't offer parking.

What time is check-in at Henderson Héritage Home?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of USD 100 (subject to availability). Late check-in is available from 11:00 PM– 12:30 AM for a fee of USD 200.

What time is check-out at Henderson Héritage Home?

Check-out is at 10:00 AM. Late check-out is available for USD 80.

Where is Henderson Héritage Home located?

Located in Sandy Hill, this guesthouse is steps from ISKCON Ottawa and University of Ottawa. Parliament Hill and Rideau Canal are also within 1 mi (2 km). UOttawa Station is only a 5-minute walk and Lees Station is 14 minutes.

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Reviews

Henderson Héritage Home Reviews

4.8

5.2

Cleanliness

4.0

Amenities

4.4

Staff & service

4.4

Property conditions & facilities
Rating 10 - Excellent. 4 out of 21 reviews
Rating 8 - Good. 2 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 11 out of 21 reviews

Reviews

Verified review

10/10 Excellent

Gebreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was beyond amazing. The location is one of the best to walk and clean. Free parking helps a lot. Window and AC can be upgraded. Overall, I will return back. The manager is very friendly and welcoming.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

arvind

Liked: Cleanliness
Location is really good. close to food places and UofOttawa. Room was clean; shared bathroom was ok clean. extra parking fees of $45CAD was a surprise.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Cynthia

Liked: Cleanliness
This is rooming house accommodation. While the property was clean, I misunderstood the listing. I thought it was a kitchenette suite. Bathrooms are shared; kitchen is shared. Sleeping rooms are very small. It was quiet, the other guests were very respectful, and the manager was responsive and thoughtful. The name is a bit misleading, as there is not much heritage left in the old house. The location is convenient to the O-train at uOttawa, and buses; it is in a nice old neighbourhood full of students and families, and it is within very easy walking distance of Parliament Hill, as well as Byward Market, if you like walking the city.
Very convenient location next to uOttawa.
10-minute walk to the canal.
Great walking in the area.
Nice old neighbourhood.
Stayed 5 nights in May 2025
Verified review

2/10 Terrible

Sufian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service and poor quality of customer support
Stayed 3 nights in Aug 2026
Verified review

2/10 Terrible

Houda

Disliked: Staff & service, amenities, property conditions & facilities
small rooms, small shared bathrooms, small shared kitchenette, many rules but no service. no communication with the management. this is a stay of last resort if you can find nothing else for a night or two.
Stayed 20 nights in May 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, safe and walking distance to downtown
Stayed 3 nights in Jul 2025
Verified review

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel cancelled my reservation the day before I was supposed to check, claiming that I was supposed to have paid in advance, which is not what Hotels.com required. It's the worse possible thing that could happen to a traveler--and especially so since every decent hotel in Ottawa is fully booked this week. It will forever give me pause before using Hotels.com again. You should ban that little hotel from your site. Foul, foul, foul.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Mark

Disliked: Staff & service, amenities, property conditions & facilities
Booked a room with private bathroom. Description did not say bathroom was not in room. Others were using the bathroom. Messaged the host was told to lock it! Very old poorly kept house. It’s a dorm style for students, and cost me $578 for the night! Do not recommend this place. I did let the property owner know of the bathroom issue they offered to refund me some but have not seen any refund.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t expect to be a guest house
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Li

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear Expedia Customer Support, I am writing to formally complain about my recent hotel stay booked through Expedia. Unfortunately, my experience was extremely disappointing due to several serious issues. First, the cleanliness of the room was far below acceptable standards. Upon entering, I found human hair on the bed and visible stains on the bed linens. This clearly indicated that the room had not been properly cleaned prior to my arrival, which was completely unacceptable and raised serious concerns about the hotel’s hygiene standards. Secondly, I discovered a serious safety issue with the bathroom faucet.The hot and cold water controls were reversed—the handle marked “Cold” dispensed hot water, while the handle marked “Hot” dispensed cold water. This created a significant safety hazard and could easily result in burns or other injuries. In addition, the room I was assigned at check-in was different from the room I had originally booked through Expedia. This change was made without any prior notice or my consent. Furthermore, the actual room I received did not match the photos and description displayed on the Expedia listing.
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Neil

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No room available
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Tarek

Disliked: Amenities, property conditions & facilities
You get a university dorm experience. Shared washroom.
Stayed 1 night in May 2024
Verified review

2/10 Terrible

Fahmi

Disliked: Cleanliness, staff & service, property conditions & facilities
arrived at the property and the code didnt work. It was 1am, and its so far that i had to spend $50 on a blueline. terrible.
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The merchant grossly misrepresented the safety, cleanliness, and privacy of the property. I booked a 13-night stay for my employee. Upon arrival, the property presented severe health, safety, and privacy violations. My employee felt unsafe and checked out early after 3 nights. I immediately contacted the merchant to notify them of the emergency checkout, detailed the health/safety failures, and requested a refund for the remaining 10 unused nights. The merchant has refused to issue a refund. The listing promised a "private washroom." In reality, the washroom was located across a public hallway and was actively being used by other unknown individuals. The bedroom door has gaps at both the top and the bottom so massive that individuals in the public hallway can look directly into the room. This represents a critical failure to provide a secure or safe environment. The front door molding is peeling and covered in visible black mold. The shower was heavily covered in soap scum and grime upon arrival. The mattress is heavily worn and degraded. The showerhead is broken/unadjustable, pinned tightly against the wall, making the shower unusable. AVOID AT ALL COSTS.
Stayed 13 nights in May 2026
Verified review

2/10 Terrible

assia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner wasn't present, the hose was empty, dark and closed !!! I didn't sleep the night there and wasn't refunded! I want my money back!
Verified review

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The "Host: did not answer the door after I knocked on it and rang the doorbell. The neighbour phoned the "host" for me, and she still refused to open the door saying I had no reservation. That neighbour told me it happens all the time, that they abandon their guests at the door. So I was without a room on a Friday night of a long weekend. Ruined the whole trip.
Stayed 2 nights in May 2024
Verified review

2/10 Terrible

Jack

Disliked: Amenities
C’est ne pas bon
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Adalbert

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in May 2024
Verified review

4/10 Poor

Pallaya

Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Nicholas

Stayed 3 nights in Jan 2026