4/10 Malo
ANGEL
Viaje en grupo
10 ago. 2025
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
I do recommend the hotel, which is very nice and well located. Unfortunately, I do not think the same about the main bar.
On August 7 2025, my experience at the Ekspedisjonshallen Bar in Sommerro Oslo was deeply disappointing. When I questioned the bartender about apparent favoritism — as he continued serving drinks to select patrons while ignoring us in a bar that was still open — his response was not an explanation but mockery. With a smug, condescending smirk, he made us feel belittled and unwelcome, more like a schoolyard bully than a professional.
The situation escalated when he called the host to ask us to leave, treating us as if we were a threat for simply asking a reasonable question. This blatant favoritism and public embarrassment ruined what could have been a pleasant evening. If being treated like an inconvenience is your idea of a good time, this bar won’t disappoint.
Hats off to the bartender and the host — you’ve truly set a new low for hospitality.
To be fair, the food and service at the hotel’s restaurant earlier that evening were excellent, and the issue was confined to the bar. I urge the management to address this unprofessional behavior through better staff training to ensure all guests are treated with respect. Until then, I cannot recommend the bar.
ANGEL
Se hospedó 3 noches en agosto de 2025
