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Four Points Flex by Sheraton Shin Osaka

4.0 star property
Hotel in Osaka with a 24-hour front desk and a restaurant

Choose dates to view prices

UNIZO INN Shin-Osaka, in the heart of the district, offers practical comforts. Guests value the helpful multilingual staff, convenient dry cleaning, and reliable in-room WiFi. The on-site restaurant provides dining options after a day of city exploration.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, blackout drapes, free WiFi

Room, 2 Twin Beds

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Twin Bed, Smoking

In-room safe, desk, blackout drapes, free WiFi

Room, 1 Twin Bed, Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Twin Bed

In-room safe, desk, blackout drapes, free WiFi

Room, 1 Twin Bed

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

In-room safe, desk, blackout drapes, free WiFi

Room, 1 Double Bed

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Smoking

In-room safe, desk, blackout drapes, free WiFi

Room, 1 Double Bed, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
7-5-15 Nishinakajima, Yodogawa-ku, Osaka, Osaka, 532-0011

What's nearby

  • Toyosaki Shrine - 3 min drive - 1.7 miles
  • Juso-Ekimae Shopping Street - 4 min drive - 1.4 miles
  • Sakaemachi Arcade - 4 min drive - 1.4 miles
  • Natural Hot Spring Naniwanoyu - 5 min drive - 2.4 miles
  • Universal Studios Japan - 20 min drive - 7.5 miles

Getting around

  • Shin-Osaka Station - 6 min walk
  • Nishinakajima-Minamigata Station - 8 min walk
  • Itami Airport (ITM) - 21 min drive

Restaurants

  • ‪麺や マルショウ - ‬4 min walk
  • ‪皇蘭 - ‬3 min walk
  • ‪珈琲館 男爵 - ‬1 min walk
  • ‪磯一 - ‬6 min walk
  • ‪辻利 - ‬4 min walk

About this property

Four Points Flex by Sheraton Shin Osaka

Upscale hotel near Dotonbori
Four Points Flex by Sheraton Shin Osaka provides amenities like dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), a computer station, and multilingual staff
  • A water dispenser, a front-desk safe, and newspapers in the lobby
  • An elevator, a vending machine, and a 24-hour front desk
  • Guest reviews say good things about the proximity to public transit and overall condition
Room features
All 225 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch flat-screen TVs with digital channels
  • Refrigerators, heating, and daily housekeeping

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  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,050 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink

More

  • 1 building
  • 14 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 1050 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

UNIZO Shin-Osaka
UNIZO INN Shin Osaka
Four Points Flex by Sheraton Shin Osaka Hotel
Four Points Flex by Sheraton Shin Osaka Osaka
Four Points Flex by Sheraton Shin Osaka Hotel Osaka

Frequently asked questions

Is Four Points Flex by Sheraton Shin Osaka pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Four Points Flex by Sheraton Shin Osaka?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Four Points Flex by Sheraton Shin Osaka?

Check-out is at 11 AM.

Where is Four Points Flex by Sheraton Shin Osaka located?

Located in Yodogawa, this hotel is within 3 mi (5 km) of Umeda Arts Theater, NU Chayamachi, and Grand Front Osaka Mall. HEP Five Shopping Mall and Hankyu Sanbangai are also within 3 mi (5 km). Nishinakajima-Minamigata Station is 8 minutes by foot and Higashiyodogawa Station is 15 minutes.

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Reviews

Four Points Flex by Sheraton Shin Osaka Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Location

8.4

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 294 out of 715 reviews
Rating 8 - Good. 289 out of 715 reviews
Rating 6 - Okay. 87 out of 715 reviews
Rating 4 - Poor. 33 out of 715 reviews
Rating 2 - Terrible. 12 out of 715 reviews

Reviews

10/10 Excellent

Stella

Liked: Cleanliness, amenities, property conditions & facilities
The staff gave me everything I needed! So kind and warm!!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The potato salad that came as part of the breakfast was fantastic. Convenient from Kansai Airport via the Haruka express train to Shin Osaka station.
Stayed 3 nights in Oct 2025

8/10 Good

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but has everything. Location is great and very quiet at night.
Stayed 2 nights in Sep 2025

8/10 Good

e

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in Nov 2025

10/10 Excellent

jay

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful place
Stayed 3 nights in Aug 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very convenient.
Stayed 3 nights in Jul 2025

8/10 Good

Joida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Japan. Landed in Osaka but only stayed less than 24 hrs and went to Kyoto. Room is good enough for the night. I understand rooms in Japan are tiny but if staying more than 2 days, would prefer to get a bigger room especially with multiple suitcases.
Stayed 1 night in Oct 2025

10/10 Excellent

ERIC

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed stayed here with family. Very convenient perfect place for on the go travel
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria Rosario Paz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am glad that when i asked for recommendation on where i could have my luggages sent over to our next stay the staff helped me and i just needed to bring iur luggages iver at concierge even at the wee hour of 1:30 am. The staff are very accommodating.The hotel is clean and our room are ckean. Very convenient, a good 5 mins walk to Shein Osaka Station.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sze Luan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Near subway station. Easy to move around. Just that at night have train noise.
Stayed 1 night in Sep 2025

8/10 Good

Makoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Shin-Osaka station Location is good.
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was good. It is relatively close to Shin Osaka station but would allot more time when leaving to catch the shinkansen as it is a very busy station. If taking the subway, exit#7 is the closest to the hotel to get on/off Amenities are sufficient. They have coffee on the reception floor and also has water dispensers on each floor which was a nice touch. The only negative is the high step to get to the bathroom inside the room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel directly at the Train Station.
Stayed 2 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to the Shin-Osaka station.
Stayed 1 night in Jun 2025

4/10 Poor

Prasad

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very low profile, no iron, adaptor. Basic things missing. Very small room.
Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was high quality, the staff helpful, close to public transport and great value for money
Stayed 2 nights in May 2025

8/10 Good

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific hotel in great location bit room a bit small.
Stayed 4 nights in May 2025

2/10 Terrible

Ximena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The arra is close to station but dark a lot the stairs with luggage,not drinking water in room,carpet and walls dirty,halls for rooms no air conditioning smell bab,the restaurant for breakfast is a bad cafeteria in first floor under the ugly bridge in conclusion I think is a 2 star hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Mims

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location close to the train station.
Stayed 2 nights in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very close to Shin Osaka stn. Use exit 6 as it is near the hotel. Room is nice and clean. How, please be aware the room key is needed to acess your floor. It cannot be used to access any other floors except 1 and 2. Also, you cannot call another guest room with the phone in your room. You’ll need WhatsApp or something similar.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mihoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super quick check in with actual person, not with a check in machine.
Stayed 3 nights in Jun 2025

8/10 Good

TATSUYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a
Stayed 1 night in Sep 2025

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for easy access to Shinkansen and one of the major metro lines in Osaka. Hotel is perfect for someone who will be out and about most of the day. Bathroom is super clean.
Stayed 5 nights in May 2025

10/10 Excellent

Kyoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Access from Metro

Very close to Exit7 of Metro, although it's a bit confusing to go from JR
Stayed 1 night in Jul 2025

6/10 Okay

Joan

Disliked: Cleanliness, amenities
The hotel counter check in staff was efficient and polite. The hotel is clean but anyone taller than 1.6m should reconsider because it is very compact.
Stayed 1 night in Apr 2025
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